Deficiency Index

Heritage Hall - Laurel Meadows

Laurel Fork, Virginia · CCN 495323

13 surveys since 2011, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
67
Surveys
13
Harm or worse
0
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file9/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
60
Ownership
For profit - Limited Liability company
Chain
HERITAGE HALL
County
Carroll · rural
Medicare-certified since
1997

CMS ratings

Overall
5
Health inspection
5
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=17, floor 20).

Last survey on record

Jun 30, 2026

132 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.343.46
Registered-nurse hours per resident day0.47—
Annual nurse turnover19.6%55.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1184.6%E215.4%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 13 of the 67 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5802×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6411×

    Ensure each resident receives an accurate assessment.

  • F6441×

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  • F6571×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

In the surveyor’s words

From the most serious findings on record at Heritage Hall - Laurel Meadows, in the surveyor’s own words.

  • No harm, potential for more than minimal, isolatedF580Jun 30, 2026

    Based on staff interview, clinical record review, and facility document review the facility staff failed to notify a Responsible Party (RP) of a change in condition for (1) one of (6) six closed record reviews, Resident #63. Findings included:The facility staff failed to notify the RP of a fall on 12/04/2023. Nursing documentation indicated that the resident sustained a raised area to the side of the forehead from the fall. This was a closed record review. Resident #63's diagnoses included muscle weakness, difficulty in walking, diabetes, dementia with agitation, and repeated falls. […]

  • No harm, potential for more than minimal, isolatedF628Jun 30, 2026

    Based on staff interview and clinical record review, the facility staff failed to provide written notification for the reason(s) of transfer/discharge to the resident and the resident's representative for (1) one of (21) twenty-one current sampled residents, Resident #5. Resident #5 was transferred/discharged to a higher level of care on 02/21/2026. Findings included:Resident #5 was admitted to the facility on [DATE] with a diagnosis list that indicated diagnoses that included but were not limited to schizophrenia spectrum disorder, depression, cerebral palsy, cerebrovascular disease, and chronic respiratory failure with hypoxia. […]

  • No harm, potential for more than minimal, isolatedF656Jun 30, 2026

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to implement the comprehensive person-centered care plan to address weight monitoring for (1) one of (21) twenty-one current sampled residents, Resident #5. Findings included:Resident #5 was admitted to the facility on [DATE] with a diagnosis list that included but was not limited to, morbid obesity due to excess calories. The most recent quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 05/27/2026, assigned the resident a Brief Interview for Mental Status (BIMS) summary score of 12 out of 15 for cognitive abilities, indicating the resident was moderately impaired in cognition. […]

  • No harm, potential for more than minimal, isolatedF657Jun 30, 2026

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to revise a comprehensive person-centered care plan to include appropriate interventions regarding a feeding tube for (1) one of (21) twenty-one sampled residents, Resident #4. Findings included: For Resident #4, the facility staff failed to revise the Comprehensive Person-Centered Care Plan for the proper administration route of Resident#4's tube feeding for nutrition and hydration. An admission Record indicated the facility admitted Resident #4 on 07/14/2020. […]

  • No harm, potential for more than minimal, isolatedF658Jun 30, 2026

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to provide care and services to meet professional standards of practice by administering pain medication without a medical provider order for (1) one of (6) six closed record reviews, Resident #61. Findings included:Resident #61 was admitted to the facility on [DATE] with a diagnosis list which indicated diagnoses that included, but were not limited to, acute abdomen intestinal bypass and anastomosis status, dementia, Parkinson's disease, amnestic disorder, cognitive communication deficit, weakness, and difficulty walking. […]

Read 20 findings in full →The most serious and the most recent: 20 of 67 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 30, 2026Standard and complaint11 findings
  • Dec 21, 2023Standard4 findings
  • Nov 15, 2022Complaint1 finding
  • Jun 3, 2021Standard1 finding
  • Apr 25, 2019Standard7 findings
  • Mar 15, 2018Standard9 findings
  • Jan 11, 2017Standard5 findings
  • Feb 24, 2016Standard6 findings
Show the 5 earlier surveys
  • Mar 4, 2015Standard5 findings
  • Mar 26, 2014Standard7 findings
  • Jan 31, 2013—4 findings
  • Mar 1, 2012—3 findings
  • Mar 24, 2011—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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