Deficiency Index

Heartland Rehabilitation and Care Center

Benton, Arkansas · CCN 045199

28 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
96
Surveys
28
Harm or worse
5
Immediate jeopardy
5
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records.

Beyond CMS’s monthly file25/28

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
140
Ownership
For profit - Limited Liability company
Chain
SOUTHERN ADMINISTRATIVE SERVICES
County
Saline
Medicare-certified since
1992

CMS ratings

Overall
5
Health inspection
4
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 46 for-profit facilities with 128 or more beds in Arkansas.

Last survey on record

Jul 31, 2025

466 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.713.82
Registered-nurse hours per resident day0.34—
Annual nurse turnover51.2%49.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD660.0%E330.0%F110.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 10 of the 96 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5691×

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

  • F6771×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6891×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

In the surveyor’s words

From the most serious findings on record at Heartland Rehabilitation and Care Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF880Jul 2, 2021

    Based on observation, record review, and interview, the facility failed to ensure the facility maintained quarantine/isolation precautions, including cohorting and that an effective method was in place to alert staff and visitors of the need for isolation/quarantine precautions prior to entering the isolation/quarantine room to prevent the potential cross contamination and the development and transmission of COVID -19 for 4 (Residents #9, #10, #11, & #12) of 4 sampled residents who required quarantine/isolation precautions. […]

  • Immediate jeopardy, isolatedF678Dec 8, 2021

    Based on record review and interview, the facility failed to ensure Cardiopulmonary Resuscitation (CPR) was provided for 1 (Resident #76) of 1 sampled resident who was found without vital signs and had a physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] . This failed practice resulted in immediate jeopardy, which caused or could have caused serious harm, injury, or death to Resident #76, who was found unresponsive and without vital signs, did not receive CPR from facility staff, and subsequently expired, and the potential to cause more than minimal harm to 34 residents who had a physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] . The Administrator was informed of the Immediate Jeopardy condition on [DATE] at 5:20 PM. […]

  • Immediate jeopardy, isolatedF684Dec 8, 2021

    Based on record review and interview, the facility failed to ensure a resident received treatment and care in accordance with professional standards of practice, as evidenced by failure to ensure Cardiopulmonary Resuscitation (CPR) was provided for 1 (Resident #76) of 1 sampled resident who was found without vital signs and had a physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] . This failed practice resulted in immediate jeopardy, which caused or could have caused serious harm, injury, or death to Resident #76, who was found unresponsive and without vital signs, did not receive CPR from facility staff, and subsequently expired, and the potential to cause more than minimal harm to 34 residents who had a physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • No harm, potential for more than minimal, widespreadF812Apr 25, 2024

    Based on observation, interview, and record review, the facility failed to ensure foods stored in the freezer and dry storage area were covered, sealed, dated, and were stored in to prevent potential food borne illness for resident who received meals from 1 of 1 kitchen, expired food items were promptly removed from stock to prevent potential food borne illness for residents who received meal trays from 1 of 1 kitchens, and dietary staff washed their hands before handling clean equipment and food items to prevent potential food borne illness for residents. The failed practices had the potential to affect 66 residents who receive meals from the kitchen. The findings are: 1. […]

  • No harm, potential for more than minimal, widespreadF812Dec 8, 2021

    Based on observation, record review and interview, the facility failed to ensure dietary staff washed their hands before handling clean equipment or food items; kitchen equipment was maintained in clean condition; food items were stored covered, sealed, labeled, and dated; and dented cans were removed from stock to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. The findings are: 1. On 12/06/21 at 9:54 AM, during the initial rounds of the kitchen with Dietary Employee (DE) #1, the following observations were made in the dry storage area: a. There was sugar, corn meal and flour in unsealed, thin, black, plastic bags that were stored in storage bins with no lids. […]

Read 23 findings in full →The most serious and the most recent: 23 of 96 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 31, 2025Standard1 finding
  • Apr 25, 2024Standard6 findings
  • Apr 7, 2023Standard3 findings
  • Mar 30, 2023Complaint1 finding
  • Jan 14, 2022Complaint1 finding
  • Dec 8, 2021Standard14 findings · 2 harm
  • Sep 3, 2021Infection control3 findings
  • Jul 2, 2021Complaint1 finding · 1 harm
Show the 20 earlier surveys
  • Feb 26, 2021Infection control1 finding
  • Dec 31, 2020Infection control1 finding
  • Dec 23, 2020Infection control2 findings
  • Oct 22, 2020Complaint3 findings
  • Sep 18, 2020Standard9 findings
  • Aug 27, 2020Complaint1 finding
  • Jul 22, 2020Complaint2 findings
  • Oct 9, 2019Complaint1 finding
  • Apr 19, 2019Standard and complaint4 findings
  • Jun 15, 2018Standard3 findings
  • Mar 31, 2017Standard6 findings
  • Dec 23, 2016Complaint2 findings · 2 harm
  • Feb 5, 2016Standard8 findings
  • Jan 30, 2015Standard1 finding
  • Feb 14, 2014—7 findings
  • Mar 22, 2013—4 findings
  • Sep 28, 2012—2 findings
  • Aug 16, 2012—3 findings
  • Feb 10, 2012—2 findings
  • Apr 1, 2011—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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