Future Care Canton Harbor

In the surveyor’s words

From the most serious findings on record at Future Care Canton Harbor, in the surveyor’s own words.

• Immediate jeopardy, isolatedF600Apr 12, 2024

  Based on medical record review, administrative record review, and staff interview; it was determined that the facility failed to protect a cognitively impaired resident (resident #1) from physical abuse from a facility staff member. This was evident for 1 of 5 residents reviewed for abuse during a complaint survey. This failure to protect residents from physical abuse by a facility staff member resulted in an Immediate Jeopardy. However, the facility developed, initiated, and completed an acceptable plan of correction to prevent further abuse which met all elements of past noncompliance. The period of noncompliance began on 2/12/24 and ended on 2/20/2024. […]

• No harm, potential for more than minimal, widespreadF880Jan 6, 2022

  Based on observation, interview, and documentation review it was determined the facility failed to ensure an effective infection prevention and control program by 1) failing to ensure staff utilized personal protective equipment (PPE) in a manner that met minimum standards and minimized risk for infectious spread, 2) failing to keep doors closed to the hallway for residents on droplet precautions, and 3) failing to follow infection control guidelines during the laundry process. This was evident on 2 of 3 days during the focused infection control and complaint survey. […]

• No harm, potential for more than minimal, patternF842Apr 1, 2025

  Based on complaints, reviews of active and closed medical records, reviews of the residents' electronic medical records, and interviews with staff members, it was determined that the facility staff failed to maintain complete and accurate medical records in accordance with accepted professional standards. This was evident in 3 (Resident #2, #6, #10) of 11 residents reviewed during a complaint survey. The findings include. A medical record is the official documentation of a healthcare organization. As such, it must be maintained in a manner that follows applicable regulations, accreditation standards, professional practice standards, and legal standards. […]

• No harm, potential for more than minimal, patternF610Sep 19, 2023

  Based on reviews of a Facility Reported Incident (FRI) and interviews, it was determined that the facility failed to thoroughly investigate allegations of abuse. This was evident for 6 (#4, #21, #57, #55, #106, & 455) out 21 residents reviewed for abuse. The findings include: 1) During review of a FRI on 9/11/23 at 9:00 AM, the surveyors found interviews of 5 residents cared for by Geriatric Nurse Assistant (GNA) # 40), a staff member under investigation for allegations of abuse. […]

• No harm, potential for more than minimal, patternF804Sep 19, 2023

  Based on observation and interview with facility staff it was determined that the facility failed to serve food at appetizing temperatures. This was evident during 1 of 1 food test tray samples reviewed during an annual survey. The finding include: On 9/15/23 at 11:57 AM, the surveyor observed the facility's kitchen staff assemble food trays for the lunch mealtime. The surveyor requested a sample tray be placed on the food cart that was scheduled to be delivered to the 1st floor. Further observation revealed a log of recorded temperatures taken from the foods that were contained on the steam table assembly line in preparation for the lunch meal. […]