Brookdale Westlake Village

In the surveyor’s words

From the most serious findings on record at Brookdale Westlake Village, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF880Mar 9, 2022

  Based on record review, staff interview, observation, and review of facility policy, the facility failed to ensure staff screened for COVID-19 signs and symptoms prior to working. This had the potential to affect all 51 residents in the facility. Findings include: Review of Staff Schedule on 03/07/22 and screening log revealed Agency STNA #106 did not screen at the start of her shift. Interview on 03/07/22 at 7:48 A.M. with Agency State tested Nurse Aide (STNA) #106 revealed she did not know she was supposed to screen prior to the start of the shift. Agency STNA #106 stated her shift started at 6:00 A.M. Observation on 03/07/22 at 7:57 A.M. revealed STNA #106 was taking her temperature and answering the screening questions in the lobby. Interview on 03/07/22 at 1:00 P.M. […]

• No harm, potential for more than minimal, patternF804Apr 22, 2026

  Based on interviews, observation and facility policy review, the facility failed to ensure food was served at appetizing temperatures. This had the potential to affect 57 of 58 residents in the facility as Resident #37 did not receive meals by mouth.Findings include:Review of Food Committee meeting notes from 01/20/26, 02/04/26 and 03/03/26 revealed residents had complaints about food temperatures for room tray deliveries. The meeting on 02/04/26 residents met with Associate Dietary Manager #311 to discuss adjusting the food route for tray deliveries. The meeting on 03/04/26 revealed dietary was working on a new route for room tray deliveries.Interview on 04/14/26 at 4:08 P.M. […]

• No harm, potential for more than minimal, patternF880Apr 22, 2026

  Based on observation, interviews, record review and review of the facility policy, the facility failed to implement an infection control program that properly tracked infection to prevent transmission of scabies and failed to ensure infection control procedures were maintained at all times. This affected two residents (Resident #26 and #38) and had the potential to affect all 58 residents in the facility.Findings include:1.Record review for Resident #38 revealed an admission date of [DATE] with diagnosis including infection and inflammatory reaction due to internal left hip prosthesis, subsequent encounter and aftercare following joint replacement surgery. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #38 was cognitively intact. […]

• No harm, potential for more than minimal, isolatedF760Aug 17, 2026

  THIS IS AN INCIDENCE OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on record review and interview, the facility failed to ensure Resident #54's medications were administered as ordered, when the resident was administered another resident, (Resident #55's) fentanyl (opioid) patch. This finding affected one (Resident #54) of six residents reviewed for medication administration. The facility census was 53.Findings include: Review of Resident #55's medical record revealed the resident was admitted on [DATE], private pay hospice on 07/18/26 and discharged on 07/20/26 with diagnoses including secondary malignant neoplasm of the liver and intrahepatic bile duct, malignant neoplasm of the lateral wall of the bladder and adult failure to thrive.Review of Resident… […]

• No harm, potential for more than minimal, isolatedF677Apr 22, 2026

  Based on observation, interview, record review, and review of the facility policy, the facility failed to ensure Resident #24 was provided with timely incontinence care. This affected one resident (Resident #24) of three residents reviewed for incontinence. The facility census was 58.Findings include:Record review for Resident #24 revealed an admission date of 02/08/25. Diagnosis included chronic kidney disease, muscle weakness, overactive bladder, anxiety disorder, and polyneuropathy. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #24 was severely cognitively impaired. […]