Birch Healthcare Center
Rochester, New Hampshire · CCN 305081
22 surveys since 2011, 9 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 100
- Surveys
- 22
- Harm or worse
- 9
- Immediate jeopardy
- 2
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 79
- Ownership
- For profit - Limited Liability company
- Chain
- Independent
- County
- Strafford
- Medicare-certified since
- 1997
CMS ratings
- Overall
- 2
- Health inspection
- 3
- Staffing
- 1
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 16 for-profit facilities of 66–99 beds in New Hampshire.
Last survey on record
Sep 18, 2025
417 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.52 | 3.41 |
| Registered-nurse hours per resident day | 0.57 | — |
| Annual nurse turnover | 47.6% | 45.6% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $10,655 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G110.0% | H— | I— |
| No harm, potential for more than minimal | D990.0% | E— | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F7612×
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F5521×
Ensure that residents are fully informed and understand their health status, care and treatments.
- F6091×
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F6581×
Ensure services provided by the nursing facility meet professional standards of quality.
- F6891×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
In the surveyor’s words
From the most serious findings on record at Birch Healthcare Center, in the surveyor’s own words.
- Immediate jeopardy, patternF880Dec 16, 2021
1. Based on observation, interview, and record review, it was determined that the facility failed to restrict health care personnel with signs and symptoms of COVID-19/respiratory illness from work in the facility. The facility's failure to restrict acutely ill healthcare personnel from work over 4 different days increased the likelihood of exposure to pathogens for the facility's census of 53 residents and staff. The facility failed to ensure that COVID-19 screenings for residents were completed per CDC guidelines for 3 out of 3 residents reviewed for resident COVID-19 assessments in a final sample of 19 residents. […]
- Immediate jeopardy, isolatedF689Sep 16, 2022
Based on interview and record review, it was determined that the facility failed to provide adequate supervision to prevent a fall which resulted in actual harm that was immediate in which resident sustained a [CONDITION(S)] and eventual death for 1 of 3 residents reviewed for falls (Resident identifier is #1). The facility also failed to provide adequate supervision to prevent elopement for 1 of 3 residents reviewed for elopement risk. (Resident identifier is #3.) Findings include: Resident #1 Interview on 9/14/22 at approximately 3:36 p.m. with Resident #1's responsible party revealed that Resident #1 fell and broke their hip at the facility and later passed away. […]
- Actual harm, isolatedF689Apr 16, 2024
Based on interview and record review, it was determined that the facility failed to ensure that staff use equipment properly during transfers, resulting in a fall with a fracture for 1 of 1 residents reviewed for accidents (Resident Identifier #1). Finding include: Review on 4/16/24 of Resident #1's nurse's note dated 3/25/24 revealed that Staff A (Registered Nurse) heard a loud noise in Resident #1's room. Upon entering, Resident #1 was on the floor. The Licensed Nursing Assistants (LNAs) informed Staff A that Resident #1 slid off the Hoyer pad while being lifted. Resident #1 was complaining of back pain. Resident #1 was sent to the hospital for further evaluation. […]
- Actual harm, isolatedF690Dec 16, 2021
Based on observation, interview, and record review, it was determined that the facility failed to ensure that residents with an indwelling catheter were assessed for the use and removal of the catheter; that a resident who entered the facility without an indwelling catheter was not catheterized unless the resident's clinical condition demonstrates that catheterization was necessary; and that residents received the appropriate care and services for catheter care for 2 of 2 residents reviewed for indwelling catheters in a final sample of 19 residents. (Resident identifiers are #50 and #38). Findings include: Resident #50 Interview on 12/13/21 at approximately 10:00 a.m. with Staff B (Unit Manager) revealed that Resident #50 had an indwelling catheter in place. […]
- No harm, potential for more than minimal, patternF812Jul 8, 2022
Based on observation and interview, it was determined that the facility failed to maintain sanitary environment for food service safety in 1 of 1 main kitchen observed. Findings include: Review on 7/11/22 of the Food Code U.S. Public Health Service 2017 U.S. Department of Health and Human Services, retrieved from https://www.fda.gov/food/fda-food-code/food-code-2017 revealed the following: - Page 180: 6-201.17 Walls and Ceilings, Attachments. (A) Except as specified in ¶ (B) of this section, attachments to walls and ceilings such as light fixtures, mechanical room ventilation system components, vent covers, wall mounted fans, decorative items, and other attachments shall be EASILY CLEANABLE. […]
Read 27 findings in full →The most serious and the most recent: 27 of 100 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 13, 2026Complaint2 findings
- Sep 18, 2025Standard3 findings
- Aug 29, 2024Standard2 findings
- Apr 16, 2024Complaint1 finding · 1 harm
- Jul 26, 2023Standard4 findings
- Feb 8, 2023Standard3 findings
- Sep 16, 2022Complaint7 findings · 1 harm
- Jul 8, 2022Standard10 findings
Show the 14 earlier surveys
- Dec 16, 2021Standard13 findings · 2 harm
- Jun 7, 2021Complaint5 findings
- Apr 13, 2021Complaint2 findings
- Feb 8, 2021Standard11 findings
- Aug 17, 2020Complaint2 findings
- Jun 1, 2020Infection control2 findings
- Apr 26, 2019Standard6 findings
- Aug 3, 2018Standard1 finding
- Apr 24, 2018Complaint3 findings
- May 17, 2017Standard and complaint5 findings
- Mar 4, 2016Standard1 finding
- Feb 6, 2014—2 findings
- Apr 19, 2012—6 findings · 1 harm
- May 26, 2011—9 findings · 4 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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