Every finding on record at Alaris Health at West Orange

Based on observation, interview and record review, it was determined that the facility failed to administer medication with an error rate of less than 5%. The surveyors observed 3 nurses administer medications for 5 residents with 25 opportunities for error. There were 6 errors resulting in an error rate of 24% as evidenced by the following: During the medication pass observation on 5/4/26 from 10:42 AM until 11:00 AM, the surveyor observed the following: At 10:42 AM, the surveyor observed Registered Nurse #1 (RN #1) prepare six medications for Resident #100, they were as follows: Aspirin chewable 81 mg (milligram) tablet, give one tablet by mouth one time a day; scheduled for 8:00 AM.Janumet 50/1000 mg tablet, give one tablet by mouth one time a day; scheduled for 9:00AM.Lisinopril 20 mg tablet, give one tablet one time a day; scheduled for 9:00 AM.Cardizem LA 180 mg tablet, give one tablet by mouth one time a day; scheduled for 9:00 AM. Metoprolol Tartrate 100 mg tablet, give two tablets by mouth one time a day; scheduled for 9:00 AM.Febuxostat 80mg tablet, give one tablet one time a day; scheduled for 9:00AM. A review of the Medication Admin Audit Report for 5/4/2026 revealed the six medications were given later than their scheduled administration time. The Administration times were as follows: Aspirin chewable 81 mg (milligram) tablet, scheduled for 8:00 AM and administered at 10:42 AM.Janumet 50/1000 mg tablet, scheduled for 9:00AM and administered at 10:47 AM.Lisinopril 20 mg tablet, scheduled for 9:00 AM and administered at 10:48 AM.Cardizem LA 180 mg tablet, scheduled at 9:00 AM and administered at 10:48 AM.Metoprolol Tartrate 100 mg tablet, scheduled for 9:00 AM and administered at 10:49 AM.Febuxostat 80mg tablet, scheduled 9:00 AM and administered at 10:50 AM. On 5/4/2026 at 10:50 AM, the surveyor interviewed RN #1 when the surveyor asked in the electronic Medical Record (eMR) what it meant for the screen orders to be highlighted in pink? RN #1 responded pink means the medications were overdue. She further stated she had an allowable time of up to one hour before and one hour after the scheduled administration time to give the medication. On 5/7/26 at 12:50 PM, the surveyor interviewed the Director of Nursing (DON) who stated that Resident #100's medications on 5/4/26 were considered administered late. She further stated nurses could give medications up to one hour before and one hour after their administration times and the physician must be notified. A review of the facility Medication Administration policy dated reviewed 1/28/26 included. It is the policy of this facility to ensure that Medication Administration and Documentation occurs in a timely and accurate manner. 2. Medications are to be administered within a two-hour time frame (i.e. one hour before or after the medication order time). NJAC 8:39-29.2(d)

Based on observation, interview, review of closed medical records and review of other facility documentation, it was determined that the facility failed to consistently provide a resident with pressure ulcers the necessary treatment and services consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcer development for 1 of 2 residents reviewed for hospitalization (Resident #4). The evidence was as follows:On 5/5/2026 at 10:36 AM, the surveyor reviewed the closed electronic medical record (EMR) for Resident #4 who had been discharged from the facility. A review of the admission Record (an admission summary) reflected that Resident #4 was admitted to the facility with diagnoses that included but were not limited to pressure ulcer of the sacral region, stage 4 (a severe, full-thickness wound exposing muscle, tendon or bone that carry high risk of infections, severe pain and long healing times, ranging from months to years, muscle weakness, type 2 diabetes mellitus, and local infection of the skin and subcutaneous tissue). A review of the Minimum Data Set (MDS), an assessment tool, revealed a Significant Change in Status assessment dated [DATE] where Resident #4's staff indicated the resident had both short-term and long-term memory problems and had severely impaired decision making skills. A further review revealed the resident had had an upper extremity impairment on one side and had lower extremity impairments on both sides, used a wheelchair for mobility and was always incontinent of both bowel and bladder. A review of the section M skin conditions reveled Resident #4 was a risk for developing pressure ulcers and had unhealed pressure ulcers or injuries, one Stage 4 pressure ulcer and one unstageable pressure ulcer ( a severe, full thickness wound where the base is completely obscured by necrotic or hardened tissue and the depth cannot be visualized). The skin and ulcer/injury treatment would include a pressure reducing device for the bed and chair, pressure ulcer or injury care as well as nutrition or hydration intervention to manage skin problems. A review of the Order Summary Report for the period of 1/1/2026 through 5/31/2026 included the following physician's orders: Dakins (1/4 strength) external solution 0.125 % (sodium hypochlorite) Apply to sacral wound topically every day and evening shift for wound care. Santyl ointment 250 unit/GM (collagenase) apply to sacral wound topically every day and evening shift for wound care cleanse with saline, pat dry, apply Santyl, pack with gauze, apply dry dressing. A review of the Treatment Administration Record (TAR) for the month of February 2026 reflected blank boxes on the following dates and times: Dakins (1/4 strength) solution:Day shift: 2/18/26, 2/23/26Evening shift: 2/15/26, 2/16/26, 2/17/26, 2/21/26, 2/26/26 Santyl ointment:Day shift: 2/18/26, 2/23/26, 2/24/26Evening shift: 2/15/26, 2/16/26, 2/17/26, 2/21/26 On 5/7/2026 at 9:19 AM, the surveyor interviewed the Registered Nurse Unit Manager (RN/UM) for the second floor. The RN/UM stated there should be no blank boxes on the TAR. Blank boxes indicated the nurse had forgotten to sign for the treatment at the end of their shift. When asked how someone could be sure the treatment had been completed, she acknowledged there was no way to be sure unless the box had been marked as completed. On 5/7/2026 the surveyor interviewed the Director of Nursing (DON) who stated blanks in the TAR meant the nurse did not sign that the treatment had been completed. The DON further stated the nurses should be signing the TAR after completing each treatment. A review of the Policy, Procedure and Information Physician's orders policy dated last reviewed 2/5/26 included Purpose: To ensure that the plan of care is followed in accordance with the orders established by the physician and/or nurse practitioner.Treatment orders: All treatments should include the treatment to be used and location of where the treatment should be placed, frequency and if appropriate, how the area should be cleaned and how it should be covered. Reason for the treatment required (diagnosis). This will be reflected on the Treatment Administration Record (TAR). A review of the facility Wound Management Program Policy dated reviewed 1/2026 included The facility's goal is to prevent the occurrence of skin breakdown. Initiate immediate treatment when skin breakdown occurs, prevent infection and promote healing. Stage IV: c. Administer appropriate wound treatment as per MD orders. NJAC 8:39-27.1 (e)

Based on observation, interview, review of the medical record, and review of other facility documentation, it was determined that the facility failed to revise a care plan when there was a change in the physician's orders for a wander guard for 1 of 4 residents sampled for mood and behavior (Resident #85).This deficient practice was evidenced by the following:On 05/04/2026 at 10:26 AM, during the initial tour, the surveyor observed Resident #85 pacing in the hallway.On 05/05/2026 at 9:47 AM, the surveyor observed Resident #85 pacing the hallway.A review of Resident #85's electronic medical record (EMR) revealed that the resident was admitted with, but not limited to, Alzheimer's Disease (a progressive brain disorder that affects memory, thinking, and behavior).A review of Resident #85's physician's orders revealed that the resident's wander guard was discontinued on 02/17/2026.A review of Resident #85's care plan revealed a focus for risk of leaving the facility unattended related to wandering behavior. The care plan noted the use of a wander guard on the right wrist, with an initiation date of 01/12/2026 and revised on 01/14/2026. Resident #85's care plan was not revised after the wander guard was discontinued on 02/17/2026.During an interview on 05/06/2026 at 10:41 AM with the surveyor, the third-floor registered nurse unit manager (RNUM) said that care plans are updated anytime there is a change in the resident's care or treatment. When asked if Resident #85 should be care planned for a wander guard, the RNUM said no; it should have been discontinued because the resident doesn't exit-seek.During an interview on 05/07/2026 at 12:37 PM with the surveyor, the Director of Nursing (DON) said that care plans are revised on re-admission, quarterly, and anytime there is a change in the care plan. The DON also said it is important that care plans are accurate to ensure they are following the appropriate plan of care.A review of a facility-provided policy titled, Care Plans, Comprehensive Person-Centered, revealed: 13. Assessments of residents are ongoing, and care plan revised as information about the residents and the residents' conditions change.NJAC 8:39-11.2(i)

Based on observation, interview, and record review, it was determined that the facility failed to keep a safe, clean, and homelike environment for 1 of 3 floors reviewed for Environment. The deficient practice is evidenced by the following: On 05/05/2026 at 9:41 AM, during the initial tour of the facility, the surveyor observed inside-out disposable gloves left on top of a plastic bin outside of room [ROOM NUMBER]. On the same day at 9:44 AM behind the trash compactor, the surveyor observed multiple cigarette packages, a discarded wood pallet, and a sheet of metal. The items were located near the sewer basin. On the same day at 9:50 AM while in the second floor shower room, the surveyor observed an unwrapped incontinence brief hanging on the shower curtain. On 05/07/2026 at 12:38 PM, the surveyor informed the Licensed Nursing Home Administrator of the environmental findings. A review of the facility policy titled, Facility Environment revised on 01/2026 revealed that, Housekeeping and maintenance shall maintain a sanitary, orderly and comfortable environment. N.J.A.C. S 8:39-31.4 (a)

Based on observation, interviews, and review of pertinent facility documents, it was determined that the facility failed to a.) follow appropriate infection control practices and perform hand hygiene as indicated during Medication Pass observation. This deficient practice was identified for 1 of 5 residents reviewed for medication pass (Resident # 100).This deficient practice was evidenced by the following:On 5/04/2026 from 10:42 AM through 11:00 AM, the surveyor during Medication Pass observation of Registered Nurse #1 (RN #1) made the following observations:RN #1 was standing in front of the medication cart while she prepared medication for Resident #100. The surveyor did not see RN #1 perform any type of hand hygiene. During the pouring of the medication RN #1 removed a bottle of aspirin 81mg (milligram) tablets from the medication cart, RN #1 stated she was unable to read the expiration date on the bottle because it had been rubbed away. RN #1 stated she would have to retrieve another bottle from the medication room. When RN #1 returned to the cart she proceeded to open the bottle without using alcohol-based hand rub (ABHR) or donning (putting on) gloves. She then proceeded to remove the safety seal on the bottle, reach her finger into the bottle and removed the packing cotton from inside the bottle. After removing the cotton, she poured the dose of aspirin into the medicine cup, then reached down to the covered trash can affixed to the medication cart and touched the top of the can to open it and then dropped the seal and the cotton into the trash, then again touched the top of the trash can to close the lid. Once the lid was closed, she continued to pour the five available remaining medications into the medication cup and again without performing hand hygiene administered to Resident #100 their medications.Upon returning to the medication cart, the surveyor interviewed RN #1 and asked how should she have removed the seal and cotton from the new aspirin bottle? She replied she should have used a gloved hand to remove the seal and the cotton. She further acknowledged she should have used ABHR to clean her hands after touching the trash can lid. On 5/6/2026 at 11:34 AM, the surveyor interviewed the second floor Registered Nurse Unit Manager (RNUM #1) who stated RN #1 should have sanitized her hands and put on gloves to open the aspirin bottle and used tweezers to remove the cotton, then after removing the gloves she should either wash her hands or use ABHR.On 5/7/26 at 11:27 AM, the surveyor interviewed the Registered Nurse Infection Preventionist (IP) who stated RN #1 should have performed some sort of hand hygiene such as washing her hands or using ABHR and put on gloves before she attempted to open the aspirin bottle and remove the seal and the cotton. After removing the gloves, she should have again performed hand hygiene either washing her hands or using ABHR before pouring the additional medications.On 5/7/2026 at 12:50 PM, the surveyor interviewed the Director of Nursing (DON) who stated RN #1 should have performed hand hygiene before touching the aspirin bottle and donned gloves before removing the seal and the cotton, and if the RN #1 had touched the trash she should have removed her gloves and performed hand hygiene. A review of the facility Hand Washing/Waterless Hand Washing policy dated last reviewed 1/1/2026 included.Hand washing performed effectively by all personnel is essential for the prevention and control of infection.An alcohol based hand rub system is located in various places in the facility and resident care units to prevent spread of infection and designed to be utilized when water is unavailable/inconvenient. the waterless hand rinse system may be used 4-5 times before washing hands with soap and water.A review of the facility Medication Administration Policy dated reviewed 1/28/26 included Infection Control protocols must be maintained at all times. 5. Washes hands at beginning of medication pass and in between each resident, using soap and water or alcohol-based cleanser.13. Maintains medical aseptic technique.washes hands at appropriate intervals using hand sanitizer or hand wipes, whenever contamination is suspected. NJAC 8:39 - 19.4 (a); 27.1 (a)

Complaint #: 2688530Based on interviews, review of medical records, and review of other pertinent facility documents on 12/22/2025, it was determined that the facility failed to ensure that residents received care and services necessary to attain or maintain the highest practicable physical well-being, in accordance with professional standards of practice, by failing to timely assess, monitor and implement appropriate interventions for identified skin integrity concerns.This deficient practice was identified for 2 of 3 residents reviewed (Resident #1 and Resident #2), as evidenced by the following:Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the state of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual or potential physical and emotional health problems, through such services as case finding, health teaching, health counseling and provision of care supportive to or restorative of life and well-being, and executing medical regimes as prescribed by a licensed or otherwise legally authorized physician or dentist.According to the admission Record (AR), Resident #1 was admitted with diagnoses that included but were not limited to: adult failure to thrive.According to the Minimum Data Set (MDS), an assessment tool dated 10/10/25, Resident #1 had a Brief Interview for Mental Status (BIMS) score of 14 indicating that Resident #1 was cognitively intact.A review of Resident #1's Admit/Readmit Screener - V5 dated 11/13/25 at 09:59 P.M., reveals under 10. Integrity that Resident #1 has four sites of integrity areas noted; a stage 2 pressure injury to the coccyx, a stage 2 pressure injury to the right buttock, a stage 2 pressure injury to the left buttock, and bruising to the right toe.A review of Resident #1's Progress Note (PN) dated 11/13/25 at 10:00 P.M., revealed Resident #1 was admitted to the facility with a stage 2 sacral pressure ulcer.A review of Resident #1's Nurse Practitioner's (NP) PN dated 11/14/25 at 3:00 P.M., revealed Skin: Denies skin breakdown and rashes and no notes of pressure injury or stage 2 sacral pressure ulcer throughout the note.A review of Resident #1's Order Summary Report (OSR) with a print date of 12/22/25, revealed an order for Silver Sulfadiazine Cream 1% to be applied to right and left buttocks with a start date of 11/21/2025 at 9:00 A.M.A review of Resident #1's Care Plans (CP) with a print date of 12/23/25, revealed Resident #1 has Stage 2 Pressure ulcer upon re-admitting related to their disease process with an initiation date of 12/23/2025 and an intervention to administer treatments as ordered with an initiation date of 12/23/2025.According to the AR, Resident #2 was admitted with diagnoses that included but were not limited to: Cerebral infarction and type 2 Diabetes Mellitus.According to the MDS, an assessment tool dated 10/1/25, Resident #2 had a BIMS score of 13 indicating that Resident #2 was cognitively intact.A review of Resident #2's CP with a print date of 12/22/25 revealed, on 11/28/2025 a CNA reported an area of redness to Resident #2's left thigh with open area measuring 1.0 cm X 1.0 cm slightly swollen and warm to touch with redness around the site with an initiation date of 12/02/2025. The CP interventions included, Complete treatment to wound using clean technique as per physicians order with an initiation date of 12/2/2025.A review of a document provided by the facility as the incident report, titled #2957 Other dated 11/28/2025 at 11:30 A.M., for Resident #2 reveals under Immediate Action Taken Description: NP made aware of findings with order to apply warm compress every shift X3 days, monitor the site and keep her informed. DON aware. wound consult next Wednesday. Resident [Resident #2] is alert, was educated to stay on [their] right side, report pain to site.A review of Resident #2's Progress Note (PN) dated 12/1/25 at 3:45 P.M., revealed Resident #2 was noted to have an abscess with drainage and a wound culture was ordered.A review of Resident #2's PN by the NP dated 12/2/25 at 10:20 A.M. revealed infectious disease consultation requested today for cutaneous abscess noted with swelling, redness and induration since Friday with purulent drainage.A review of Resident #2's PN dated 12/3/25 at 10:00 A.M., revealed the resident was seen on wound care rounds and it was recommended to transfer to the hospital for a surgical evaluation due to worsening of the wound. Provider was notified and the daughter also made aware. Resident #2 was sent to the hospital on [DATE].A review of Resident #2's PN dated 12/18/25 at 10:05 P.M., revealed Resident #2 was readmitted to the facility with a left hip abscess wound and a stage one sacral wound pressure ulcer.A review of Resident #2's Admit/Readmit Screener - V5 dated 12/18/25 at 10:04 P.M., revealed under 10. Integrity that Resident #2 had three sites of integrity areas noted; a stage 1 pressure injury to the coccyx, an other/specify injury to left trochanter (hip), and a stage 1 pressure injury to the sacrum.A review of Resident #2's Administration Record: TREATMENT ADMINISTRATION RECORD dated 12/1/2025 thru 12/31/2025 reveals the treatment Boudreauxs Butt Paste Ointment 16% applied topically on 12/02/25 and 12/03/25. The treatment Zinc Oxide Cream 10% was applied 12/19/25, 12/20/25, 12/21/25, and 12/22/25.During an interview on 12/22/2025 at 11:41 A.M., with the Unit Manager (UM), the UM stated when a resident is a admitted or re-admitted to the facility the nurse will complete a skin assessment. If a wound is found the nurse will document in the PN and notify the provider who will give orders for the wound care. Then the nurse will enter the orders into PCC (Point Click Car)] and the TAR (treatment administration record). The UM further stated that CPs are initiated by the admission nurse and if a new wound is noted, the CP will be updated and the provider notified.During an interview on 12/22/2025 at 12:22 P.M., with the Director of Nursing (DON), the DON states if a new skin opening is found the nurse that identified the problem will initiate an incident report, notify the provider, family, document a skin check and make a referral to wound care. The DON further states the UM or nighttime supervisor will ensure CPs are in place and will be updated at the time of the incident.During an interview with the DON on 12/22/2025 at 1:56 P.M., when questioned about Resident #1's CP the DON states there is not a CP in place since Resident #1 returned from the hospital on [DATE] and three wounds were noted on the re-admission. The DON indicated Yes that there should have been a CP in place. The DON further stated there is not a physician's order for the wounds to provide wound care and it is also not on the TAR. DON explained the admitting nurse should have entered orders for wound care on re-admission and then the TAR would have populated. When questioned about Resident # 2's incident report from 11/28/2025, the DON stated there should have been a PN written at the time the incident was found. The DON further stated the incident report was completed on 11/28/25 but the skin assessment was done on 12/3/25. When questioned about the CP the DON stated Resident #2's wound was found on 11/28/25 and the CP was initiated on 12/18/25 when the resident came back from the hospital. It should have been initiated within 24 hours .No it was not initiated within 24 hours.A review of the facility policy titled admission revealed under General information, Nursing admission assessment is completed which includes full body check (by R.N.) .A baseline careplan will be initiated and completed within 48 hrs of admission.A review of the facility policy titled MDS 3.0 ASSESSMENT PROCESS revealed under CARE PLAN PROTOCOLS AND POLICIES, .A baseline care plan is developed within 48 hours of admission A review of the facility policy titled Comprehensive Care Plan revealed under Procedure, .A comprehensive care plan must be developed within 7 days The plan of care shall be reviewed and revised by the interdisciplinary team after each assessment A review of the facility policy titled Skin Assessment & Monitoring with an Effective date of 03/18 and a Last Reviewed date of 12/25 revealed under Policy,It is the policy of this facility to perform: A head-to-toe skin check on admission .Bi-weekly skin observations andWeekly skin assessments for residents identified with skin impairments .Under admission Skin Check,1 will document all skin impairments in the skin section of the admission screener and progress notes 2 document findings and/or clarifications in the progress notes .3 Orders will be entered into PCC.Under Bi-weekly Skin Observations:2. The licensed nurse will inform the resident and/or responsible party of any newly identified skin impairments A review of the facility policy titled Wound Management Program Policy revealed under Policy, .upon notification to physician with type of skin impairment, the facility is to follow all physician orders and document plan of care. Under Stage I - Redness or Non-blanching Redness, b. MD and family notification .m. Document, and under Other Skin Impairments, a. Assess type of skin impairment and record wound appearance .c. Start appropriate treatment as per MD orders .j. Monitor skin impairment daily during care .l. Document.A review of the facility policy titled DOCUMENTATION revealed under Procedure, Documentation must be completed as soon as possible Corrections must be dated, timed, and initialized.Any change in condition must be documented and reported A review of the facility policy titled Change in Resident's Condition and Notification to Responsible Parties revealed under Procedure, 3. The nurse assigned to the resident shall be responsible for notifying the attending physician/practitioner and the resident's responsible family members

Based on interview and record review, the facility failed to keep Resident #103 safe from accidents/injury. Resident #103 sustained lacerations to two fingers which resulted in both fingers being amputated after a side rail fell on Resident #103's right hand while staff were providing care for the resident. This deficient practice was identified for one (1) of three (3) residents (Resident (R) #103) reviewed for accident hazards. This failure caused serious harm to R #103 and had the potential to place all residents with side rails at risk. Findings include: Review of R #103's Face Sheet located in resident's electronic medical record (EMR) under the Profile tab, revealed the resident was admitted to the facility with diagnoses which included Alzheimer's. Review of R #103's significant change Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/30/22, and located in the resident's EMR under the MDS tab, revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of 99 out of 15, which indicated the resident was severely cognitively impaired. Review of R #103's Incident report dated 03/26/23, and provided by the facility revealed, .7:30 PM, the aide informed writer that while taking care of resident [who] was holding onto the side rails and the side rails (missing info) off and cutting residents' fingers . Review of R #103's Care Plan dated 03/27/23, and located in the residents' EMR under the Care Plan tab revealed, The resident has bilateral half side rails. Interventions in place were to explain risk versus benefits, obtain informed consent and physician order and complete quarterly side rail assessment. Further review revealed no documentation of care plan interventions related to side rail use prior to incident that occurred on 03/26/23. Review of R #103's Nurse's Note dated 03/27/23 1:34 AM, located in the EMR under the 'Notes'' tab and written by Licensed Practical Nurse (LPN #1) revealed .7:30 pm, The aide informed the writer that while taking care of [Resident #103] was holding the side rail and suddenly the side rail fell off and cutting [Resident #103] fingers. Upon assessment two of [Resident #103] middle left fingers noted cut and bleeding, immediate pressure applied with rolled gauze to control and stop the bleeding. 911 called and arrived and the resident was taking [sic] the emergency medical center. The resident was awake and alert with no signs of distress noted, nor any facial grimacing or teeth clenched noted. Physician and family made aware . Review of R #103's Nurse's Note dated 03/27/23 2:27 PM, located in the EMR under the 'Notes'' tab and written by LPN #2, revealed . Verbal consent given for side rails for resident, spoke with family . Review of the facility's 5-day investigations summary dated 03/30/23, and provided by the facility revealed .The resident was a [AGE] year-old admitted to the facility on [DATE]. The resident's diagnosis is Alzheimer's disease with early onset and mood disorder, on 3/26/23 at approximately 7:30 pm, a CNA [Certified Nurse Aide] informed a nurse that a side rail had fallen off while [Resident #103] was providing care to the resident. At the time of the incident the CNA was on the opposite side of the bed providing care including washing the residents back, etc. with the resident lying on [their] left side holding onto the side rail with [their] right hand for comfort and support while receiving care. At some point the resident began to shake the side rail and as noted above the side rail fell to the floor. When that happened, somehow the side rail hit [Resident #103] right hand resulting in a laceration of the 3rd and 4th distal digits. The CNA wrapped a towel around the hand and called for the nurse. The nurse immediately responded to the resident's room after hearing the CNA call out for help. Upon assessing the injury, the nurse provided first aid, kept the hand immobile and called 911 for transport to the hospital. While at the hospital they performed a revised amputation of the 3rd and 4th distal digits of the right hand. The resident returned to the facility on the morning of 3/27/23. Upon return to the facility, the residents care plan was revised to include monitoring and treatment of the fingertip areas with physician follow-up in a week, a change of bed with a different type of siderail and siderail bumpers . During an interview on 12/18/24 at 11:55 AM, LPN #1 stated an aide was with R #103 providing PM [evening] care (unsure of who) to R #103 when R #103 grabbed the side rail and the resident started shaking the side rail, according to the CNA the side rail came down on the resident's hand. She stated she was unsure if it came detached or if it came down. LPN #1 stated another nurse was applying pressure to the wound, and she contacted the family, and the resident was sent to the emergency room (ER). She said she was unsure of the extent of the injury. LPN #1 stated she did provide care to [Resident # 103] after that, but did not remember if there was an injury to [Resident #103] fingers. During an interview on 12/18/24 at 3:45 PM, CNA #5 stated she was familiar with R #103. She stated on 03/26/23, [R #103] was in the day room and she took the resident back to their room to get the resident ready for bed. She said normally the side rail on the right side should be up, but on that day it was down. She stated she was giving the resident a bed bath and the resident was holding onto the side rail and shaking it. She stated she had seen the resident shaking the side rail in the past, but stated it should not be able to shake if it was tightened properly. She said on that day, she did not check to see if the side rail was locked since it was already up, but that normally she would check if it was tight since she would put the side rail up herself. She said the resident was holding onto the side rail, it was shaking. She also stated she did not stop care to check why the side rail was shaking, but she did not realize it was going to come undone. She said she heard a noise, saw the resident pull their hand, and saw blood coming from the resident's right hand. She stated she grabbed the towel she was using to clean the resident and applied pressure to the hand and screamed, a nurse came, never looked to see if the side rail came detached or if it just slid down. She said the nurse assessed the resident and she noticed the resident's fingers were cut but she was unsure which fingers because she was traumatized. She said the resident did lose two of their fingers and that there were different side rails on the resident's bed after that, but she was not sure if they assessed other side rails in the building after that happened. CNA #5 stated it was the only incident she was aware that involved side rails. During an interview on 12/19/24 at 12:38 PM, the Director of Nursing (DON) said she was not the DON at the time the incident occurred, but she said staff should be checking side rails and ensuring they are tightened properly and safe. She said when a staff member was providing care to a resident while the resident was holding onto the side rail and it started shaking, the staff should stop whatever they were doing, intervene and notify maintenance. Review of the facility's undated policy titled, Side Rail Policy, revealed the purpose of these guidelines is to ensure the safe use of side rails. Side rails may be appropriate when used to assist with mobility and transfer and to maintain safety related to the resident's medical condition. When side rail usage is appropriate, the facility maintenance department will ensure that side rails are secure and in proper working order. NJAC 8:39-33.1(d)

Based on record review, interview, and facility policy review, the facility failed to ensure that a Preadmission Screening and Resident Review (PASARR) level I assessment was completed accurately for one of three residents (Resident (R) 64) reviewed for level I PASARR screenings of 26 sample residents. This failure had the potential to prevent or delay additional services for a resident that may qualify for level II. Findings include: Review of R64's Face Sheet located in resident's electronic medical record (EMR) under the Profile tab revealed the resident was admitted to the facility on [DATE] with diagnoses which included schizoaffective disorder, bipolar disorder, depressive disorder, and anxiety disorder. Review of R64's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 07/29/24 and 10/23/24 and located in the resident's EMR under the MDS tab, revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated the resident was cognitively intact. Further review revealed a diagnosis of schizophrenia. Review of R64's Care Plan, dated 01/02/24 and located in the residents' EMR under the Care Plan tab, revealed The resident had a diagnosis of Schizoaffective with delusions and paranoia. Interventions in place were to document and report any behaviors. Review of R64's NJ [New Jersey] Department of Human Services Pre-Admission Screening and Resident Review (PASRR) Level I screen, dated 10/24/23 and located in the resident's EMR under the Miscellaneous tab, revealed no indication of mental illness identified or history of psychiatric hospitalization s. Review of R64's behavioral services Psych Evaluation, dated 10/25/23 and located in the residents EMR under the Miscellaneous tab, revealed a diagnosis of schizophrenia, anxiety, and depression. Further review revealed a history of psychiatric hospitalization s. During an interview on 12/19/24 at 10:03 AM, the Admissions Director (AD) said the PASARR level I came from the hospital prior to the resident being admitted to the facility. She stated she would review it to see if it was completed and if it indicated it was positive or negative. The AD stated she did not review it for accuracy. She said she trusted that the hospital filled it out correctly. She said she was completely unaware that R64's was not completed accurately. She agreed it was done incorrectly and did not indicate the resident's mental illness diagnosis or psych history accurately and, but it should have been. During an interview on 12/19/24 at 12:01 PM, the Director of Nursing (DON) said staff reviewed the PASARR to see if it indicated if it was positive for level II. But she said it was already completed by the hospital, and she was not sure if staff reviewed it for accuracy. She stated she expected staff to ensure it was completed accurately. She stated she was unaware R64's was not completed accurately. Review of the facility's policy titled, Pre-admission Screening and Resident Review (PASRR), revised 01/24, revealed It is the policy of this facility that all residents admitted to the facility will be screened for PASRR in accordance with Federal PASRR Regulations (42 CFR 483.106.). All resident and patients shall be screened for possible serious mental disorders or intellectual disabilities and related conditions. This initial pre-screening is referred to as PASRR Level I and is completed prior to admission to the facility. NJAC 8:39-5.1(a)

Based on observation, interview, record review, and facility policy review, the facility failed to ensure a resident was free from physical restraints for one of one resident (Resident (R) 64) reviewed for physical restraints out of 26 sample residents. This failure had the potential to affect all residents' rights at the facility. Findings include: Review of R64's Face Sheet, located in resident's electronic medical record (EMR) under the Profile tab, revealed the resident was admitted to the facility on [DATE] with diagnoses which included schizoaffective disorder, bipolar disorder, depressive disorder, and anxiety disorder. Review of R64's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 07/29/24 and 10/23/24 and located in the resident's EMR under the MDS tab, revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated the resident was cognitively intact. Further review revealed R64 had no wandering behaviors during either lookback period. Review of R64's Care Plan, dated 08/21/24 and located in the residents' EMR under the Care Plan tab, revealed The resident had the potential to go outside to get fresh air without letting staff know related to impulsive behavior and has had verbalizations of leaving the facility. Interventions in place included approach resident in a calm manner and attempt to redirect, wander guard applied to remind resident to tell staff when she wanted to go outside on the facility grounds for fresh air, social services to visit 1:1 as needed, psychiatric consult as needed, offer activities, and monitor episodes of wandering. Review of R64's Elopement Risk Assessment, dated July 2024 and located in the resident's EMR under the Assessments tab, revealed a low-risk score of five. Review of R64's Elopement Risk Assessment, dated August 2024 and located in the resident's EMR under the Assessments tab, revealed a high-risk score of 10. Further review revealed the resident was not at risk, but the rationale was a diagnosis of bipolar and depression disorder. Review of R64's Nurse's Note, dated 08/16/24 at 2:21 PM, located in the EMR under the Notes'' tab and written by Assistant Director of Nursing (ADON), revealed .The resident was noted sitting in the patio having auditory and visual hallucination. When asked, the resident stated she was talking to her mom in Florida. Resident was re-directed to reality with some effectiveness. The resident agreed that her mother was not physically present but that she is able to speak to her through her special mind. The physician was made aware and order given to collect urine to rule out UTI [urinary tract infection] and psychiatric consult order. Resident has a diagnosis of schizoaffective no current medications in place due to resident refusal in the past. Will continue to monitor and document behaviors . Review of R64's Nurse's Note, dated 08/17/24 at 8:52 AM, located in the EMR under the 'Notes'' tab and written by Registered Nurse (RN) 2, revealed .Around 15:30 PM [3:30 PM], the primary nurse called the nurse supervisor about the resident noting that the resident was exhibiting signs of dissociation and detachment, reacting to the nurse as if they were hallucinating. The physician was made aware and ordered to transfer the resident to the hospital for a psych evaluation . Review of R64's Nurse's Note, dated 08/21/24 9:54 PM, located in the EMR under the 'Notes'' tab and written by RN2, revealed .physician made aware the resident continues to have auditory hallucinations and inability to control impulses. The physician gave an order for wander guard. Order was carried out. Staff continue to monitor the resident throughout the shift. Left resident in bed resting comfortably with call bell within reach . Further review of progress notes between August 2024 to present revealed no documentation of wandering or exit seeking. During an interview on 12/17/24 at 4:28 PM, R64 stated staff never asked her if she was ok with wearing the wander guard and that they just kind of put it on her ankle. She stated she did not give or sign consent for it. She stated she could not remember who put the first one on her, but Unit Manager (UM) 1 placed the second one on her ankle. She said she liked to go walking outside, but that she was not allowed to go unless staff were with her. She stated she did not like wearing the wander guard because it restricted her from being able to go outside to walk. R64 stated she wanted to go outside today because it was nice, but she was unable to since there were no staff available to take her. She stated she also did not like going between the floors in the facility with the wander guard on because it caused an alarm to go off. She said she never left the facility and just liked to go outside. During an interview on 12/18/24 at 11:26 AM, UM1 explained the facilities wander guard criteria and stated it was placed on residents who were confused, did not follow directions, and were exit seeking. She said exit seeking was when they would try to go to the elevator, pushing the exit doors open and follow people wherever they went. She said residents who were alert and oriented were allowed to go between the floors. She said an elopement assessment was completed prior to wander guard being placed on a resident and exit seeking behaviors were documented in progress notes. She said the resident's responsible party would need to provide consent and that a cognitive resident would not need to have a wander guard. UM1 stated she placed another wander guard on R64 in October 2024. She said R64 was very alert, but she had some problems. She said R64 never complained about the wander guard, but she never asked her if she was ok wearing it or if it bothered her. UM1 stated there was an incident that occurred once when R64 thought she saw starving kids and wanted to go help them. She stated she never observed any staff asking R64 if she was agreeable to wear the wander guard and the facility did not have a document to sign, and she was not aware of R64 ever giving permission. During an interview on 12/18/24 at 2:44 PM, RN2 said safety was important and if a resident was confused but did not have exit seeking behaviors, a wander guard was used as a prevention. She said residents were allowed to go between floors in the facility and the wander guard would alarm but it would prevent the front door from opening. She described exit seeking when a resident said they wanted to go home, or that someone was going to come pick them up. She stated she did not consider a resident going between floors as exit seeking. She said she was unsure if there was a consent form that needed to be signed for the wander guard. RN2 stated if a responsible party or cognitive resident gave permission for the wander guard it would have been documented. She said she told R64 the wander guard was for her safety and explained to her what it was for, but she did not get consent from R64. She said there were some days she R64 was in her right mind but there were sometimes when she was not but that R64 was not exit seeking. She said the wander guard was just a prevention for R64's safety. RN2 stated staff were just concerned for her safety, but that R64 did not exit seek and that R64 just wanted to go outside and walk but she was not allowed to unless staff were present. During an interview on 12/19/24 at 12:01 PM the Director of Nursing (DON) said the #1 reason for wander guard use was exit seeking when a resident verbalized their desire to leave and go out of the building. She said the interdisciplinary team (IDT) met to see if a wander guard would be necessary for a resident, they would call the physician and the family, but there was not a form for consent. She said they would weigh the risk versus benefits of it. She said an alert resident with a high BIMS score would not need a wander guard because they were alert and oriented and had a high BIMS. She said R64 had intermittent confusion that could come at any time of the day. She stated R64 told the facility she wanted to go out because her boyfriend was waiting outside. She said the wander guard was for R64's safety. She said the resident had the right to leave the building and could leave the facility against medical advice (AMA). She said staff were scared for her safety and that R64 could leave when staff could accompany her. She said safety was their main concern and that was why they decided to continue with the Wander guard. Review of the facility's policy titled, Restraints, revised 01/24, revealed Physical restraints are defined as any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body. All residents have the right to be free from any form of physical or chemical restraint. The resident has a right to participate in care planning and the right to refuse treatment, including the right to accept or refuse restraints. The facility must ensure the use of restraint is clinically justified and guided by criteria present in current evidence-based national practice guideline's, practice parameters, pathways care or other standardized care procedures developed by appropriate professional organizations. NJAC 8:39-4.1(a)(6)

Based on interviews, record review, and facility policy review, the facility failed to ensure for one of one resident (Resident (R) 22) reviewed for activities of daily living (ADL) care had complete and accurate medical records of 26 sample residents. This continued practice did not ensure the medical record accurately reflected the care of the residents. Findings include: Review of R22's Documentation Survey Report located in the electronic medical record (EMR) under the Tasks tab, dated 10/01/24 through 10/31/24, 11/01/24 through 11/30/24; and 12/07/24 through 12/11/24, revealed no documentation for bladder continence, movements, personal hygiene, toilet transfer, toileting hygiene, turn and reposition every two hours, shower/bath, tub, and shower transfers, for the following shifts and dates: -From 7:00 AM-3:00 PM on 10/03/24-10/12/24, 10/14/24, 10/16/24, 10/26/24-10/28/24, 11/02/24, 11/06/24, 11/09/24, 11/11/24, 11/15/24-11/19/24, 11/22/24, 11/24/24, and 12/07/24. -From 3:00 PM-11:00 PM on 10/01/24-10/04/24, 10/11/24-10/16/24, 10/25/24-10/29/24, 10/31/24, 11/01/24-11/04/24, 11/07/24, 11/09/24-11/12/24, 11/14/24, 11/16/24-11/21/24, 11/23/24-11/25/24, and 12/07/24-12/09/24. -From 11:00 PM-7:00 AM on 10/04/24-10/08/24, 10/12/24; 10/25/24-10/27/24, 11/01/24, 11/03/24-11/05/24, 11/07/24, 11/12/24; 11/13/24, 11/18/24; 11/23/24-11/24/24, 12/07/24, and 12/10/24. During an interview on 12/19/24 at 10:16 AM, Certified Nurse Aide (CNA) 4, was asked to demonstrate how the staff were to document the residents' ADLs. CNA4 stated the staff documented the ADLs on a kiosk located in the halls of the nursing units. CNA4 was questioned on what would cause the ADLs to not be documented. CNA4 stated once they selected the task, they had to save it, or they would lose the documentation. During an interview on 12/19/24 at 10:51 AM, the Medical Records (MR) staff were questioned about who conducted the EMR audits, and how often they were completed. MR staff responded that the audits were conducted monthly by an interdisciplinary team. MR staff confirmed that R22's documentation was incomplete. During an interview on 12/19/24 at 11:05 AM, the Unit Manager (UM) 1 confirmed R22's ADLs were not documented. UM1 stated it was probably due to the CNAs who did not know how to use the kiosk to document them. During an interview on 12/19/24 at 12:24 PM, the Director of Nursing (DON) confirmed the lack of documentation of the ADLs in R22's EMR. Review of the facility's policy titled, Medical Records, dated 01/24, revealed This facility shall maintain medical records on each resident that are: a. Complete; b. Accurately documented .3. The medical record shall reflect a resident's progress toward achieving their person-centered plan of care objectives and goals and the improvement and maintenance of their clinical, functional, mental, and psychosocial status. 4. It must also reflect the resident's condition, and the care and services provided across all disciplines to ensure information is available to facilitate communication among the interdisciplinary team. NJAC 8:39-35.2

Based on observation, interview, record review, and facility policy review, the facility failed to accommodate one of one resident's (Resident (R) 98) dietary preferences reviewed for food choices of 26 sample residents. This failure had the potential to cause emotional distress and nutritional deficit. Findings include: Review of R98's Admission Record from the electronic medical record (EMR) Profile tab showed a facility admitted [DATE]. A review of R98's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/19/24 showed medical diagnoses of pain in the thoracic spine, systemic Lupus, and muscle weakness. R98's Brief Interview for Minimum Status (BIMS) score was 15 out of 15 which indicated R98 was cognitively intact. Review of R98's EMR Nutrition-Initial note, located under the Assessment tab, dated 11/21/24 revealed: .4. Dietary Information A. Food Preferences: No coffee, no milk, no pork Honor food preferences as able, update [prn] as needed . Review of the facility's weekly menu, dated 12/16/24, revealed that R98 was served the alternate meal during dinner, which was pork sausage, peppers, and noodles. Review of R98's undated meal tickets, provided by the facility, revealed, No Pork. During an interview on 12/17/24 at 10:32 AM, R98 revealed that she did not eat pork and had been served pork and not provided with an alternate protein option. During an interview on 12/17/24 at 3:45 PM, R98 revealed that she received eggs and biscuits for breakfast this morning, and chicken and rice for lunch, yesterday. R98 was asked when she last received pork during a meal. R98, stated, Last night the kitchen sent pork sausage and noodles. The resident further shared that she called the kitchen to request a replacement tray which never arrived. During an interview on 12/17/24 at 4:03 PM, Certified Nurse's Aide (CNA) 1 confirmed that R98 received pork and noodles on her dinner tray last evening. CNA1 continued to share that R98 asked her to remove the tray and was informed by the resident that she had contacted the kitchen for an alternative meal. During an interview on 12/17/24 at 4:07 PM, the Registered Dietician (RD) and Dietary Manager (DM) revealed that pork and noodles were served on the alternate menu. The DM further shared that he recalled receiving a call around during the dinner hour from R98 and a meal that consisted of baked chicken was sent to the resident's room. Both the DM and RD confirmed that they expected residents to be served what they preferred. During an interview on 12/19/24 at 12:40 PM, the Director of Nursing (DON) revealed that residents' preferences should always be respected, and preferences honored. Review of the facility's policy titled, Resident Food Preferences, revised 02/24, revealed Policy Statement Individual food preferences will be assessed upon admission and communicated to the interdisciplinary team .Policy Interpretation and Implementation 1. Upon admission, the dietitian or nursing staff will identify a resident's food preferences .10. The food services department will offer a variety of foods at each scheduled meal, as well as access to nourishing snacks throughout the day and night . NJAC 8:39-17.4(c)(e)

Based on observation, record review, interview, and facility policy review, the facility failed to ensure that bedroom flooring was fixed for one of 26 sample residents (Resident (R) 37) reviewed for environment. This failure had the potential to affect resident safety. Findings include: Review of R37's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 09/15/24 revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated the resident was cognitively intact. During an interview after the group meeting on 12/19/24 at 11:10 AM, R37 revealed his bedroom sustained a leak on the floor from the faucet/sink within the bedroom causing the sink drain to be clogged. Water reportedly ran over the sink onto the floor below. The water remained on the floor too long causing the linoleum to buckle. R37 revealed he was concerned that his roommate could fall on the floor causing injury. Review of the logbook, provided by the facility, revealed a water overflow in R37's bedroom on 11/24/24 which was considered to have been repaired, however there were no records of a floor problem. Observation on 12/19/24 at 11:15 AM revealed a one foot wide by four-foot-long section including tile missing in one section exposing concrete flooring below for a six inch long by six inch wide area in R37's bedroom. The missing tile section had a large yellow sign noting danger in the middle of the bedroom. Interview with the Regional Maintenance Director (RMD) on 12/19/24 at 11:15 AM verified the condition of the floor and requested that the maintenance department repair the problem immediately. The Administrator verified the problem at this time. During an interview on 12/19/24 at 11:20 AM, the Maintenance Director (MD) stated he had a lot to do during the survey and was waiting for the survey to finish to begin work. Review of the facility's policy titled, Maintenance Repairs, dated originally on 11/12 and updated for May 2024, revealed repair concerns shall be logged in the repair or maintenance logbook. NJAC 8:39-4.1(a)(11) NJAC 8:39-31.4(a)

Based upon observation, interview, record review, document review, and review of facility policies, the facility failed to ensure that menus/food provided to residents met the individual needs for four (Resident (R) 312, R19, R104 and R15) of 28 sampled residents, and an additional five (R89, R62, R63, R91, and R6) supplemental residents. Although food allergies and textures were noted in physician orders and/or dietary records, two sampled residents (R 312 and R89) were provided foods to which they had documented allergies and/or which was in a texture could be unsafe to consume. Additional supplemental residents, (R19, R62, R63, R91, and R6) who had cognitive impairment which could affect their ability to recognize unsafe foods (either due to allergy or texture) were also placed at risk due to the facility's failure. The facility's failure to assure that residents did not receive diets to which they were allergic and/or which were in a texture other than that ordered by the physician resulted in immediate jeopardy due to the probability of serious harm or death through complications such as anaphylactic shock (severe allergic response causing the closure of mouth/lips and/or throat) or choking. Additionally, R104 and R15 received diets that did not accommodate preferences and residents stated that they were unable to access menus to assist them to make dietary selections. On 08/04/22 at 05:19 PM, the Administrator was notified of the immediate jeopardy (IJ) at F803-K (Menus and Nutritional Adequacy.) The immediate jeopardy began on 08/04/22, the day the survey team identified that R312's meal tray included strawberries, to which she had a documented food allergy. The facility provided a removal plan on 08/05/22 at 11:00 AM. The removal plan included re-education of the Dietary Manager (DM), dietary, and nursing staff about food allergies, tray accuracy, and meal pass process including the implementation of additional safety checks during meal service in the dietary department and by nursing, as well as an audit of resident food allergies and highlighting of food allergies for resident meal tickets and the implementation of a Quality Assurance and Process Improvement (QAPI) project to address meal tray accuracy and ongoing monitoring by management. Prior to verification of all steps of this plan, observation revealed Immediate Jeopardy continued to exist, as on 08/05/22 at 12:25 PM. At that time, observation revealed that a meal tray, designed to meet one resident's food needs, was incorrectly delivered to, and left unsupervised with R89, a cognitively and visually impaired resident who had food allergies to the food that was incorrectly provided. In addition, the tray incorrectly delivered to F89 contained a regular diet; however, R89 had orders for a pureed diet. Surveyor intervention prevented R89 from accessing/ingesting any of the food incorrectly provided to the resident. The Administrator was notified that immediate Jeopardy was ongoing on 08/05/22, and that additional steps to assure that each resident was correctly identified to ensure delivery of the correct diet were required. On 08/05/22 at 04:50 PM, an additional removal plan was received that included the auditing of all resident identification bands and photographic identification of residents and the implementation of a Quality Assurance (QAPI) project to monitor resident identification by nursing and facility management. After verification of each step of the plan, including observation of the evening meal of 08/05/22 at 6:00 PM, the survey team notified the Administrator that the IJ was removed. The Scope and severity of the deficiency was lowered at that time to an E (Pattern) until ongoing compliance with all requirements of the regulation could be verified. Findings include: 1. During an interview on 08/04/22 at 8:35 AM, R312 stated that she had an allergy to berries. R312 stated she received waffles with strawberries that morning for breakfast and had taken a picture of the meal tray, prior to calling staff to remove the tray which contained a food to which she was allergic. Observation of the picture, dated 08/04/22 at 7:57 AM, revealed R312's uncovered breakfast tray sitting on an overbed table with strawberries on the waffles. R312 said that prior to her admission to the facility, she had an anaphylactic reaction to berries, resulting in her lips and throat swelling. R312 stated she has been prescribed an epi pen (an emergency injection device with [MEDICATION(S)] for intramuscular injection for severe allergic reaction, often carried by persons with severe allergies) by her allergist for this possible reaction. R312 stated that she normally carries the epi pen in her purse but did not have the purse with her in the facility. Review of R312's Dashboard from the facility's electronic medical record (EMR) revealed that R312 was admitted to the facility on [DATE], for rehabilitation with diagnoses including; acute on chronic diastolic and systolic heart failure, diabetes mellitus types 1 and type 2, [CONDITION(S)], asthma, [CONDITION(S)] (paralysis of one side of the body), difficulty walking, and muscle weakness. Allergies listed on the Dashboard included berries. Review of R312's Admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 07/26/22, revealed a Brief Interview for Mental Status (BIMS) score of 15/15, indicating the resident had no cognitive deficit. The MDS showed a Personal History Questionnaire (PHQ-9) score of zero (0) indicating no depression, and no behaviors. Per the MDS, the resident needed limited assistance of one-person with eating. Review of R312's Orders tab in the EMR revealed orders for a regular No Added Salt (NAS) and Carbohydrate Controlled Diet (CCD) with thin consistency. No orders regarding allergies or an epi pen were specified. Review of R312's Care Plan, initiated on 07/26/22, reflected that the resident was care planned for multiple food allergies, including an allergy to berries. The care plan did not indicate the resident had any behaviors. During an interview on 08/04/22 at 8:40 AM, interview with Certified Nursing Assistant (CNA1) revealed that if a resident has food allergies, they should not be served that food. CNA1 stated that the nurse should check the trays and that CNAs should too. CNA1 stated she did not know which staff was responsible for passing trays to R312 that morning and was not involved in the incident described by the resident. During an interview on 08/04/22 at 8:45 AM, Registered Nurse (RN) 1 stated that on that morning, she was the nurse on the unit on which R312 resided. RN1 stated that the nurse, as well as CNAs, should check for allergies before serving a tray to a resident. RN1 confirmed she did not check R312's tray that morning and was unaware of the incident involving R312. During an interview on 08/04/22 at 9:10 AM, the Dietary Manager (DM) stated that she was working the food line and made an error, confirming that she should not have sent the strawberries to the resident. During an additional interview with the DM on 08/04/22 at 10:14 AM, the DM stated that the cook was plating the meals and that she had been checking the trays to ensure that they were correct. Review of R312's meal ticket for 08/04/22, provided by the DM on 08/04/22, clearly stated food allergies including berries. During an interview on 08/04/22 at 10:19 AM, Cook#1 stated he had plated R312's food and the DM had checked the tray. Cook#1 stated he did not know the process. He said that the kitchen was called about the meal and told that the resident was allergic to berries; the kitchen then delivered a new tray to the resident. During an interview on 08/04/22 at 10:23 AM, the Director of Nursing (DON) stated that the nursing policy indicated nurses should review trays for accuracy and CNAs should also check them. The DON stated that staff should not serve foods to residents to which they are allergic. The DON stated that she had heard of the problem that morning; however, she was told the resident did not get the food as the error was identified by the CNA before providing the meal. The DON stated that it was her expectation that nursing staff follow the facility policies. An additional interview was conducted with R312 on 08/04/22 at 10:28 AM. The resident, who had [CONDITION(S)], was sitting in her bed, and was observed to have difficulty in moving herself while in bed. R312 reiterated that prior to her admission to the facility, she had had anaphylactic reactions to berries and bananas that were diagnosed by her allergist. R312 confirmed that she did receive the tray with the strawberries that morning, stating that the CNA left the tray in the room. R312 stated she called staff to report the problem. Since there were no other witnesses to the incident, the surveyor requested to photograph R312's phone/photograph of the delivered meal that contained a time/date stamp. The resident granted permission, and a copy of the photograph, which showed that R312 received strawberries with her breakfast meal, was obtained. Review of the photograph reflected that the breakfast meal, which contained waffles, strawberries, and bacon, was placed on a plate on a tray sitting on an overbed table. No cover for the plate was present in the picture and no staff were in the picture. Observation of the resident's room at this time revealed that the resident's overbed table appeared to be the same table as in the picture and was angled toward the window and was partially over the bed. On 08/04/22 at 10:35 AM, the Administrator came to the conference room and stated that she had spoken to CNA2, whom he identified as the staff who delivered the meal tray to R312. Per the Administrator, CNA2 never served the tray to the resident. During an interview on 08/04/22 at 10:37 AM, CNA2 denied serving the resident the food tray because it contained strawberries (an allergen). CNA2 stated that she had started to deliver R312's tray, but when she lifted the lid, she saw that it had berries and therefore, did not leave the tray with the resident. Although the photograph provided by the resident showed that the uncovered tray was served on the bedside table and no staff were present in the photograph, CNA2 reiterated that the tray was never near the resident or left in the room. CNA2, who said that she was in trouble over the incident, stated she reported the incident to the Infection Control Registered Nurse (ICRN) at the time of the delivery. The ICRN instructed her to call dietary and get a new tray which they did. CNA2 stated that she would not serve food to residents if they were allergic. During an interview on 08/04/22 at 10:41 AM, the ICRN stated that she was aware of the issue but did not know if CNA2 served the tray to the resident. ICRN stated that she had not checked the tray herself because she was on a different tray line. During an interview on 08/04/22 at 12:11 PM, the Medical Director, who was not R312's attending physician, was informed that R312 was served strawberries although she had a documented allergy to strawberries, and that R312 stated that she had an epi pen for her allergies. The Medical Director said that, in his opinion, if a resident carries an epi pen, the allergy is real. He said he would not serve strawberries to a resident with unknown reaction/food allergy, and that it was better not to serve food to residents who claim a food allergy because you do not know what reaction they would have. 2. Record review of the Dashboard in the EMR revealed that R89 was admitted on [DATE], with diagnoses including; dementia, [CONDITION(S)], and [CONDITION(S)]. Per the Dashboard, the resident had allergies including chocolate, fish, and shrimp. Review of the Orders tab for 08/2022, revealed R89 was to receive a pureed diet. Review of R89's Annual MDS, with an ARD date of 07/04/22, revealed the resident had highly impaired vision. A staff assessment was conducted and found the resident had severely impaired cognitive skills for decision making. Per this MDS, R89 required extensive assistance with one-person physical assistance with eating. During lunch observation on 08/05/22 at 12:15 PM, in the 3rd Floor Dining Room, the DON was observed checking each meal tray against the dietary card to confirm that the food on the tray was accurate. After checking each tray for accuracy, the DON would then hand the tray to a CNA or other staff in the dining room to deliver it to the resident. At 12:25 PM, observation revealed that Occupational Therapy Assistant (OTR) 1 had delivered a tray of food to R89. Review of the dietary card on the meal revealed that this tray of food belonged to R65, not R89. Observation of the meal tray which was incorrectly delivered to F89 revealed that the food was a regular texture, not the pureed texture that R89 was supposed to receive. Further observation of the meal tray revealed that the tray included two foods to which the resident was allergic - Cajun fish filet, and chocolate brownie. No staff were present at the table with R89. Due to immediate surveyor intervention, R89 did not ingest any of the food and the tray was taken away. At 12:25 PM, the DON was immediately notified that R89 did not receive the correct diet. The DON stated that she had checked the diet tray against the food provided, and it was correct for the resident listed on the diet card. The DON next stated that she told OTR1 that this tray was to be delivered to the hall where the resident (R65) was in their room. Interview with OTR1 on 08/05/22 at 12:30 PM revealed that he did not hear the DON say that R65 was in a room on the hall, waiting for their meal. OTR1 stated he thought that the DON had told him that the resident was right over there, and as a result, he delivered the tray to the resident whom he thought the DON had indicated. OTR1 confirmed he failed to correctly identify the resident prior to delivering the tray of food. 3. Record review revealed the facility had additional residents with either food allergies and/or orders for a modified food consistency whose cognitive abilities could prevent them from identifying risks if they received the wrong food or diet: a. Review of the Dashboard in the EMR revealed that R19 was admitted on [DATE], with diagnoses including; pneumonitis (infection of the lungs) due to inhalation of food and vomit, altered mental status, dysphagia (difficulty swallowing) and [CONDITION(S)] (inability to speak) following nontraumatic cerebral hemorrhage (bleeding in the brain not related to trauma), and cognitive communication deficit. R19 had orders for a regular pureed diet as well as enteral feeds (feeds by gastrostomy tube, which is a tube surgically placed directly into the resident's stomach). Further review of the Dashboard, as well as the resident's care plan, revision date 05/10/22, revealed R19 was allergic to eggs. Review of the Spring/Summer 2022 Kld (menu) for the week of 07/31/22, revealed that it included egg-based foods, including scrambled eggs with peppers and onions on 07/31/21, cheese omelet on 08/03/22, Quiche Lorraine on 08/04/22, and Eggs Florentine on 08/05/22. R19's Quarterly MDS, with an ARD date of 05/03/22, revealed the resident was assessed as severely cognitively impaired in cognitive skills for decision making. Per the MDS, R19 required extensive assistance with one-person physical assistance with eating. b. Record review of R63's Dashboard revealed the resident was admitted on [DATE], with diagnoses including multiple [CONDITION(S)] and [CONDITION(S)]. Review of the Orders tab revealed the resident had a current order, with a start date of 03/30/22, for a pureed diet. Per the Dashboard, R63 had an allergy to chocolate. Review of the Spring/Summer 2022 Kld (menu) for the week of 07/31/22, revealed that it included chocolate foods including chocolate-chip cookie on 08/02/22, and a chocolate brownie on 08/05/22. R63's Quarterly MDS, with an ARD date of 06/19/22, reflected a BIMS score of 1/15, indicating the resident was severely cognitively impaired. Per the MDS, the resident required a mechanically altered diet, and total dependence with one-person physical assistance with eating. c. Record review of the Dashboard in the EMR revealed that R62 was admitted on [DATE], with diagnoses including; sequelae (symptoms following) cerebral infarction, [CONDITION(S)] and [CONDITION(S)] following cerebral infarction, Diabetes Type Two (2) without complications, and other seizures. Per the Dashboard, R62 had allergies to shellfish and beans. Review of R62's care plan revealed that since 12/26/17, it included the resident's allergies of shellfish and bean. Per the Orders tab, as of 05/17/20, R62 had orders for a mechanical soft diet. Review of the Spring/Summer 2022 Kld (menu) for the week of 07/31/22, revealed that it included green beans on 08/01/22, Italian green beans on 08/03/22, and navy bean soup on 08/05/22. R62's Annual MDS, with an ARD date of 06/18/22, reflected a BIMS score of 3/15, indicating the resident had severe cognitive impairment, and required supervision with one-person physical assistance with eating. d. Record review of the Dashboard revealed that R91 was admitted on [DATE], with diagnoses including dementia and Diabetes Type Two (2) without complications. Per the Dashboard, R81 had an allergy to shellfish. R91's Annual MDS, with an ARD date of 07/05/22, reflected a BIMS score of 5/15, indicating severe cognitive deficit, and the requirement for limited assistance dependence with one-person physical assistance with eating. e. Record review of the Dashboard in the EMR reflected that R6 was admitted on [DATE] and readmitted on [DATE], with diagnoses including; Alzheimer's disease, Diabetes Type Two (2) with [CONDITION(S)] (high blood sugar), seizures, and [CONDITION(S)] (major infection). Per the Dashboard, R6 was allergic to seafood. Review of R6's care plan, revealed that on 08/04/22, the care plan was initiated to also show an allergy to seafood. Review of the Spring/Summer 2022 Kld (menu) for the week of 07/31/22, revealed that it included tomato basil fish on 08/01/22, breaded fish on 08/02/22, and Cajun fish filet on 08/05/22. R6's Significant Change MDS, with an ARD date of 07/14/22, reflected a BIMS score of 3/15, indicating the resident was severely cognitively impaired, Per the MDS, the resident required limited assistance with one-person physical assistance with eating. 4. Review of the facility policy titled, Resident Food Preferences, revised 10/01/21, revealed Upon the resident's admission the dietitian or nursing staff will identify a resident's food preferences. When possible, this will be done by direct interview with the resident. The Dietitian will discuss resident food preferences with the resident when such preferences conflict with a prescribed diet . The resident's clinical record (orders, care plan, or other appropriate locations) will document the resident's likes and dislikes and special dietary instructions or limitations such as altered food consistency and caloric restrictions. The Dietitian will visit residents periodically to determine if revisions are needed regarding food preferences. The nursing staff will inform the kitchen about resident requests. Review of the facility policy Displaying the Menu, revised 10/15/21, revealed, 1. Planned written menus will be posted by staff in a clear, obvious area that is easily viewed by all individuals. 2. Daily menus will be clearly posted near dining area. Review of the Spring/Summer 2022 menu, dated for the week of 07/31/22 through 08/06/22, revealed it listed main entrees and alternatives for the lunch and supper meals. During an interview on 08/02/22 at 11:03 AM, R104 stated that the facility staff, including nursing and dietary, did not ask him his food preferences and he would often be served foods he did not like. R104 stated that he asks for and receives a tuna salad sandwich on his lunch and dinner trays so that in the event he is served a food he does not like, he would have something to eat. During an interview on 08/04/22 at 9:50 AM, R104 stated that he did not know that there were preplanned menus and alternatives from which he could choose. R104 stated that he rarely leaves his room and was not aware that the menus were posted outside of the dining room. R104 stated he does not like gravy but is served gravy on his food. During this interview, R104 verified that no menu was posted in his room. Review of R104's tray ticket dated 08/02/22, revealed no food preferences listed. Further review of R104's tray ticket dated 08/02/22, revealed a tuna salad sandwich was listed in addition to the main entrée. Review of the electronic medical record (EMR) Resident Dashboard, dated 08/04/22, revealed R104 was admitted to the facility on [DATE], with diagnoses which included a stroke. Review of the quarterly MDS, with an ARD of 07/11/22, revealed a BIMS score of 12/15, indicating R104 had moderate cognitive impairment. Review of the EMR Care Plan tab revealed a Nutritional Risk care plan, revised on 07/12/22, with goals to meet nutrition/hydration needs and weight maintenance with an intervention to honor food preferences, noting the resident, Likes pudding, oatmeal, tuna and egg salad. Review of the Nutritional Notes, and Nurses' Notes, located in the EMR Progress Notes tab and dated 12/02/20 through 08/05/22, revealed no documentation by the dietitian or nursing staff of food preferences for R104. 5. During an interview on 08/02/22 at 11:33 AM, R15 stated no facility staff, including nursing or dietary, had asked him his food preferences and he would often be served foods he did not like. R15 stated that he asks for and receives a peanut butter and jelly sandwich on his lunch and dinner trays so that in the event he is served a food he does not like, he would have something to eat. R15 stated he does not like pasta but gets pasta all the time. Observation of R15's lunch tray on 08/02/22, revealed spaghetti and meat sauce as the entrée along with a peanut butter and jelly sandwich. During an interview at the time of this lunch observation, R15 stated, I had pasta last night [beef macaroni casserole was listed on the menu for dinner on 08/01/22]. During an interview and observation of the dinner meal on 08/05/22 at 5:45 PM, it was revealed that R15 received chicken parmesan served over spaghetti. During an interview on 08/04/22 at 9:55 AM, R15 stated that he did not know that there were preplanned menus and an alternative selection for the entree. R15 stated he rarely leaves his room and does not receive a menu. R15 stated that food preferences were discussed with him on admission, way back in October, but had not been discussed since then. R15 stated he does not eat pork but was served pork right after his admission to the facility. R15 stated that pork is the only food preference listed on his tray ticket. During this interview, R15 verified that no menu was posted in his room. Review of R15's tray ticket dated 08/02/22, revealed pork as an allergy, but no food preferences were listed. Further review of R15's tray ticket dated 08/02/22, revealed a peanut butter and jelly sandwich was listed in addition to the main entrée. Review of the EMR Resident Dashboard, dated 08/04/22, revealed R15 was admitted to the facility on [DATE], with diagnoses which included a stroke. Review of the EMR quarterly MDS, with an ARD of 05/14/22, revealed a BIMS score of 15/15, indicating R15 had no cognitive impairment. Review of the EMR Care Plan tab revealed a Nutritional Problem care plan for weight gain, revised on 05/11/22, with interventions to honor food preferences. Review of the Nutritional Notes, and Nurses' Notes, located in the EMR Progress Notes tab and dated 10/26/21 through 08/05/22, revealed no documentation by the dietitian and nursing of food preferences for R15. During an interview on 08/03/22 at 1:40 PM, the Dietary Manager (DM) stated that when a resident is newly admitted to the facility, the nurse completing the admission assessment asks the resident about food preferences. The nurse writes out a dietary communication sheet that the DM enters into the computer system. The DM stated, I try to go to every new admission and ask for their food preferences. Review of dietary communication sheets with the DM revealed most of the sheets included the diet order but no food preferences. The DM was unable to locate a dietary communication sheet for R104 and/or R15. During an interview on 08/05/22 at 10:05 AM, Licensed Practical Nurse (LPN) 2, who was also the unit manager for the third floor, stated that the admission nurse sends the diet order to the kitchen and may ask for food preferences. LPN2 stated that the dietitian follows up on the food preferences with the resident and/or family. During further interview on 08/05/22 at 10:05 AM, LPN2 stated she was not aware that R104 and R15 were unaware that there were menus and alternatives. LPN2 stated that the third floor had a selective menu list. LPN2 explained that a staff member takes a week's menu to the resident and/or their representative for menu selection and then give that list to dietary. Review of the selective menu, provided by dietary and dated 08/05/22, revealed neither R104 nor R15 were on the list. On 08/05/22 at 10:10 AM, LPN2 verified that the selective list included five residents on the third floor and did not include R104 or R15. During a telephone interview on 08/05/22 at 3:10 PM, the Dietitian stated that food preferences are obtained on admission by the nursing staff and also by the DM. The Dietitian stated that on the initial nutritional assessment and quarterly nutritional review, she reviews the food preferences for the residents. The Dietitian stated that she assesses food preferences for the residents on the second floor more often than the residents on the third floor because the second floor is short term rehabilitation [with a shorter stay in the facility] and the third floor is long-term care. Review of the Nursing policy titled, Resident Nutritional Services, and revised 10/1/21, revealed Nursing personnel will ensure that residents are served the correct food tray as per diet order and allergies .When serving the food tray nursing personnel must check the tray card to ensure that the correct food tray is being served to the resident. If an incorrect meal has been delivered nursing staff will immediately remove and report it to the food service manager so that a new food tray can be issued. Review of the facility's undated policy titled, Accuracy and quality of tray line service, revealed that the meal is checked against the therapeutic diet spreadsheet . staff will refer to the meal ticket for . allergies substitute appropriately for those items, problems with meal accuracy are resolved immediately, ongoing problems are brought to the attention of the food service manager. NJAC 8:39-17.1(c) NJAC 8:39-17.2(d) NJAC 8:39-17.4(a)(1)(2) NJAC 8:39-17.4(e)

Based on observation, interview, record review, and review of the facility policy, the facility failed to ensure three (Residents (R)18, R205, R311) of three sampled residents, out of a total of nine residents who required respiratory care, received care consistent with professional standards of practice. The facility failed to maintain the cleanliness of the oxygen concentrator filter for R18 and failed to place a filter on the back of the oxygen concentrator for R205. In addition, the facility failed to ensure tubing was changed and/or dated as needed for R205 and R311. Findings include: Review of the CMS-672 form completed by the facility on 08/03/22, revealed that nine residents out of the current census of 103 required respiratory treatment. 1. Review of the Admission Record located in the Profile tab of the electronic medical record (EMR) revealed R18 was admitted to the facility on [DATE], with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] Review of the Order Summary, located in the Orders tab of the EMR, revealed a physician's order, dated 11/16/21, for Oxygen via nasal cannula at two liters per minute. Review of the quarterly Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 05/03/22, revealed a Basic Interview for Mental Status (BIMS) score of 15/15, which indicated R18 was cognitively intact for daily decision-making. The MDS also documented the resident received oxygen therapy daily during the observation period. During an interview with R18 on 08/02/22 at 10:47 AM, observation revealed she was wearing a nasal cannula and the oxygen concentrator was set at two liters. An observation of the filter, located on the back of the oxygen concentrator, revealed the entire front portion of the black filter was covered in a grey dust. R18 was shown the filter and stated, The charge nurse tries to clean them, but that one is pretty dirty. Review of the July 2022 and August 2022 Medication Administration Record (MAR) and Treatment Administration Record (TAR) located in the Orders tab of the EMR, revealed nursing staff only documented when the oxygen tubing and the humidifier canister was changed. There was no documentation regarding the oxygen concentrator filter. During an interview on 08/02/22 at 3:49 PM, Licensed Practical Nurse (LPN) 2 was shown the filter. LPN2 verified that the filter was dirty. When asked about the policy for changing or cleaning of the filters, LPN2 stated she was not aware of a policy regarding the changing of the oxygen filters. 2. Review of the Admission Record located in the Profile tab of the EMR revealed, R205 was admitted to the facility on [DATE], with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] .) Review of the Order Summary located in the Orders tab of the EMR revealed a physician order dated 07/07/22, for Oxygen via [CONDITION(S)] collar at six liters. Review of the admission MDS assessment, with an ARD of 07/12/22, revealed R205 had a BIMS of 15/15 which indicated he was cognitively intact for daily decision-making, had a [CONDITION(S)], and received oxygen during the observation period. During an observation on 08/02/22 at 10:25 AM, R205 was sitting up in his wheelchair in his room. He was observed to have the oxygen tubing connected to his [CONDITION(S)] via a [CONDITION(S)] collar. The concentrator was set at six liters. The tubing was dated 7/11 and there was no filter located on the back of the concentrator. A follow-up observation on 08/02/22 at 3:43 PM, showed the oxygen concentrator still did not have a filter. The oxygen tubing was still dated 7/11. Review of the July 2022 and August 2022 MAR and TAR for R205 showed no documentation for nursing staff to document that the oxygen tubing and filter were changed/cleaned each week. During an interview on 08/02/22 at 3:45 PM, Registered Nurse (RN) 3 was asked to confirm and verify that the tubing had not been changed since 7/11 and that there was no filter on the back of the concentrator. RN 3 stated, That date is a mistake as I saw him early this morning and there were no problems. RN 3 was asked if there should be a filter on the back of the oxygen concentrator and she stated she did not know. 3. Review of R311's EMR revealed the resident was admitted to the facility on [DATE], with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of physician orders, with a start date of 07/24/22, revealed the resident was to receive oxygen per nasal cannula at 2 lpm (two liters per minute) PRN (as needed) for Oxygen (O2) saturations under 93%. The resident also had a current physician order, with a start date of 07/24/22, to Change O2 tubing every 7 days every night shift every Sunday. Observation of R311 on 08/02/22 at 3:42 PM revealed the resident's oxygen tubing was observed to be dated 7/11/22. During this observation, RN1 came to the room to check the oxygen concentrator, which was sounding an alarm. Interview with RN1 on 08/02/22 at 3:45 PM confirmed that the resident's oxygen tubing was dated '7/11/22.' RN1 said that the tubing should have been changed and was out of date. During an interview on 08/04/22 at 10:23 AM, the Director of Nursing stated that it was her expectation that nursing staff follow the facility policies. During an additional interview on 08/04/22 at 12:35 PM, the DON stated that the nurses should be checking and changing the oxygen tubing every Sunday, and as needed. The DON confirmed that concentrator filters need to be clean, and documentation regarding these tasks should be on the MAR or the TAR as well as included on the care plan. Review of the facility policy and procedures titled, Oxygen Therapy, reviewed 10/15/21, revealed, The purpose of oxygen therapy is to administer oxygen in cases where insufficient oxygen is carried to the tissues by the blood. Oxygen therapy is administered only as ordered by a physician or as an emergency measure until an order can be obtained. The physician's order will specify the rate of oxygen flow .Label humidifier and tubing with date .Oxygen tubing changed every 7 days and as needed. Date when changed. NJAC 8:39-19.4(k) NJAC 8:39-27.1(a)

Based on observation, interview, record review, and facility policy review, the facility failed to assess competency and care plan for self-administration of medications for one of five residents (Resident (R) 18) observed during medication pass in a total sample of 28 residents. The resident, who did not have physician orders for self-administration of medication and was not assessed/care planned for self-administration, was observed to instill two drops of medication for [CONDITION(S)] into each eye, instead of one drop into each eye as ordered by the physician. Findings include: Observation of a medication pass on 08/03/22 at 8:15 AM, revealed Registered Nurse (RN2) preparing medications for R18. Review of the physician's orders on the Medication Administration Record [MEDICAL RECORD OR PHYSICIAN ORDER] . Further observation revealed R18 asked if she could instill the [MEDICATION(S)] eye drops herself. RN2 stated, Yes, and handed the container of eye drops to R18. R18 then instilled two drops of the [MEDICATION(S)] solution into each eye. On 08/03/22 at 8:25 AM, both RN2 and R18 confirmed that two drops were instilled into each eye. On 08/03/22 at 8:30 AM, RN2 verified that the physician's order was for one drop in each eye. Review of the electronic medical record (EMR) Resident Dashboard, dated 08/03/22, revealed R18 was admitted to the facility on [DATE], with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/03/22, revealed a Brief Interview for Mental Status (BIMS) score of 15/15, indicating R18 had no cognitive impairment. Review of the Orders tab, located in the EMR and dated August 2022, revealed no physician's order for R18 to self-administer medications. Review of the Assessments tab and the Care Plan in the EMR revealed no assessment or care plan for the self-administration of medication was completed for R18. On 08/04/22 at 10:10 AM, Licensed Practical Nurse (LPN) 2, who was the unit manager, verified that no physician's order, assessment, or care plan for R18 to self-administer medications had been completed. During a telephone interview on 08/04/22 at 9:20 AM, the Consultant Pharmacist verified that the physician's order was for one drop of [MEDICATION(S)] in each eye. The Consultant Pharmacist stated that there were no adverse effects of instilling two drops instead of one drop other than it was a waste of drops. Review of the facility policy Self-Administration of Medication, reviewed 10/01/21, revealed It is the policy of this facility to permit residents to self-administer medications only upon the interdisciplinary team's recommendations to determine if it is safe for the resident to do so before the resident exercises this right . There shall be a written order for self-administration of medications . The resident shall be trained in self-administration by either a nurse or consultant pharmacist. NJAC 8:39-29.2(c)(1)(4) NJAC 8:39-29.2(d)

Based on observation, interview, record review and review of policy and procedures, the facility failed to ensure that physician orders were followed for one (Resident (R) 56) of 28 sampled residents. The facility failed to assure that anti-embolism (TED) stockings were applied daily as ordered. Findings include: 1. Review of the electronic medical record (EMR) revealed R56 was admitted to the facility on [DATE], with multiple diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of a quarterly Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 05/09/22, revealed that the resident required extensive assistance with dressing. Review of the Orders tab in the EMR revealed R56 had a physician's order to apply, Ted stockings on in AM [morning] remove in evening shift, with an effective date of 07/21/22. Observation on 08/02/22 at approximately 11:30 AM, revealed R56 was sitting in a wheelchair in her room. The resident was not wearing TED anti-embolism stockings. Additional observations on 08/03/22 at 10:50 AM, 08/03/22 at 4:25 PM, and on 08/04/22 at 1:30 PM revealed the resident was not wearing anti-embolism stockings. During an interview on 08/04/22 at 1:30 PM with Licensed Practical Nurse (LPN) 1, she confirmed that R56 was not wearing anti-embolism stockings. She reviewed the physician's orders, MAR, and TAR, and confirmed the physician's order, with an effective date of 07/21/22, was not transcribed to the MAR/TAR or implemented. Review of the facility Policy and Procedure, titled Transcribing Physician Orders, revised 12/01/21, revealed, It is the policy of this facility that all physicians' orders will be transcribed to the electronic medical record in accordance with the following procedure 2. Orders are transcribed to the electronic medical record, reviewed, acknowledged and saved by the transcriber (licensed nurse) and automatically generates an electronic, POS [physician order sheet], MAR [Medication Administration Record] and TAR [Treatment Administration Record]. NJAC 8:39-27.1(a) NJAC 8:39-29.2(d)

Based on observation, interview, record review, and review of facility policy and procedures, the facility failed to ensure appropriate infection control measures, including hand hygiene and glove changes, were implemented during wound care for one (Resident (R) 16) of 28 sampled residents. A Registered Nurse (RN) failed to doff soiled gloves and/or perform hand hygiene after removing/handling a soiled dressing, prior to cleaning the resident's wound and applying a new, clean dressing. In addition, the RN failed to handle soiled materials in a manner designed to prevent the spread of infection. Findings include: 1. Review of the Face Sheet profile in the electronic medical record (EMR) revealed R16 was admitted to the facility on [DATE], with multiple diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/09/22, revealed the resident was admitted with one unstageable pressure sore, deep tissue injury (DTI) to the right heel. Review of physician orders [MEDICAL RECORD OR PHYSICIAN ORDER] . Apply to right lateral heel topically every day shift for wound care. Cleanse with saline, pat dry, apply [MEDICATION(S)], ABD pad (absorbent dressing), wrap with gauze, apply heel booties. Observation of Registered Nurse (RN)1 on 08/04/22 at 1:45 PM, revealed the nurse was performing wound care/treatment on R16's right heel pressure sore. RN1 performed the dressing change and CNA2 assisted her by elevating the resident's leg. The nurse prepared an aseptic field in preparation for the dressing change. RN1 washed her hands and donned gloves. She then removed the soiled dressing on the resident's right heel. She next proceeded to clean the wound area with Normal Saline. RN1 did not change her gloves or perform hand hygiene after removing the soiled dressing before proceeding to clean the area and apply a new dressing to the pressure sore on the right heel. The nurse discarded the old dressing and all used items in a plastic bag and placed the plastic bag containing the soiled materials on the floor in the resident's room. On 08/04 at 2:00 PM during an interview with RN1, she confirmed that she did not change her gloves between the dirty and clean process while performing wound care/treatment. RN1 stated she was supposed to change her gloves after she removed the dirty dressing. During this interview, RN1 also confirmed that the plastic bag with dirty dressing and used supplies were placed on the floor in the resident's room prior to discarding the plastic bag, adding that she usually places the plastic bag at the end of the bedside table to be discarded. Review of the facility's Policy and Procedures, titled Wound Care, revised 10/01/21, and Wound Treatment. revised 12/01/2, revealed staff were to, 7. Put on gloves, loosen tape, and remove dressing, 8. Pull glove over dressing and discard into appropriate receptacle. Wash and dry your hands thoroughly, 9. Put on gloves .15. Open all dressings on barrier and place all necessary supplies needed for wound care, 16. Remove all dressings and discard in plastic, 17. Remove gloves and discard in plastic, cleanse hands, apply fresh gloves prior to cleaning wound. Further review of the Wound Treatment policy revealed that staff were to, 18, Cleanse wound as ordered by MD [doctor] and discard in plastic bag .20. Discard all table coverings and gloves in plastic bag. 21. Discard plastic bag in proper disposal. NJAC 8:39-19.4(a)(1)

Based on interview and record review, the facility failed to ensure the accuracy of the Minimum Data Set (MDS) assessment for one (Resident (R) 92) in a total sample of 28 residents whose assessments were reviewed. The facility failed to accurately assess R92's hospice status after the resident was discharged from hospice care. Findings included: 1. Review of R92's electronic medical record (EMR), revealed an annual MDS with an Assessment Reference Date (ARD) of 12/18/21, which documented that the resident was receiving hospice services while a resident of the facility. Further review of R92's MDS assessment history revealed a significant change MDS, with an ARD of 04/05/22, was completed after the resident was discharged from hospice services. Review of the resident's next assessment, a quarterly MDS with an ARD of 07/05/22, revealed that R92 was assessed to be severely impaired in cognition for daily decision-making, was documented as receiving hospice services. During an interview on 08/02/22 at 3:37 PM, Licensed Practical Nurse (LPN) 2 was asked if R92 was receiving hospice services. LPN 2 confirmed that the resident was not currently receiving hospice services stating, She started on hospice 02/11/20 and was discharged from hospice on 03/29/22, because she improved. During an interview on 08/03/22 at 3:46 PM, the MDS Coordinator (MDSC) confirmed that the coding for hospice care was an error on the 07/05/22 quarterly. Review of the Resident Assessment Instrument (RAI) Manual 3.0 dated 10/19, revealed If an MDS assessment is found to have errors that incorrectly reflect the resident's status, then that assessment must be corrected. NJAC 8:39-11.1

Complaint Intake #NJ 0 Based on record review and staff and physician interviews, it was determined that the facility failed to implement a physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] . Findings included: 1. The facility admitted Resident #3 with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] The admission Minimum Data Set (MDS) assessment, dated 07/12/2021, revealed the resident's Brief Interview for Mental Status (BIMS) score was 6, which indicated severe cognitive impairment. Resident #3 required extensive to total dependence of one to two people for bed mobility, transfers, dressing, eating, toileting, hygiene, and bathing. The resident had no behaviors or care refusals. A review of Resident #3's care plan, revised on 07/28/2021, revealed a focus on activities of daily living deficits related to neurological deficits. Interventions included psychiatric services as needed and physical therapy services for therapeutic exercises and neuromuscular re-education. An admission nurse's note, dated 07/05/2021 at 3:27 PM, revealed that due to mental status impairment, the resident was unable to answer any questions. A nurse's note, dated 07/19/2021 at 3:43 PM, indicated Resident #3 was awake and alert. A physician's progress note, dated 07/22/2021, revealed Resident #3 was not answering many questions. The resident denied pain but did not answer other questions. The resident was asleep but somewhat arousable. The note further indicated the resident was not as alert as had been prior, and the physician would order laboratory tests (labs) and a urinalysis culture and sensitivity. A review of Resident #3's physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] . A physician's progress note, dated 07/26/2021 at 2:16 PM, revealed Resident #3 was awake and alert and answering more questions. The note revealed labs that were ordered the previous week did not appear to be done, and the physician would discuss with nursing to reorder. A nurse's note, dated 07/27/2021 at 5:35 PM, revealed Resident #3's family member approached the nurse's station at around 3:20 PM and requested the resident be sent to the hospital because the resident was admitted walking and now the resident could not. The nurse spoke to the family member and clarified Resident #3 was not ambulatory on admission, and the nurse called the physician for an order to send the resident to the hospital for evaluation. A nurse's note, dated 07/27/2021 at 11:28 PM, revealed Resident #3 was admitted to the hospital with altered mental status. A comprehensive medical record review revealed no lab results for the labs ordered on 07/22/2021. On 11/21/2021 at 2:47 PM, a telephone interview was conducted with the physician, who stated she did not know why the labs did not get done that were ordered on 07/22/2021. She stated she may have done something wrong in the computer. The physician stated the nurses should review her notes after she visits to ensure orders were carried out. She added she did not think there was anything critical going on with Resident #3, except the resident was less alert. On 11/22/2021 at 1:45 PM, an interview was conducted with Nurse Aide (NA) #1, who recalled Resident #3 did not talk much and spoke Spanish. NA #1 stated that as far as she could recall, Resident #3 was awake and alert every day and got out of bed. Resident #3 required a mechanical lift for transfers. On 11/22/2021 at 2:30 PM, an interview was conducted with the Administrator who stated that when the physician visits, the orders are usually entered by the nurses. She stated that the physician put the order in herself on 07/22/2021 for the laboratory tests to be done and it did not get to where the nurse could verify the order to be done and it got missed. New Jersey Administrative Code: § 8:39-27.1(a)

Based on interview and record review, it was determined that the facility failed to act on or respond to recommendations made by the Consultant Pharmacist during the Monthly Medication Review. This deficient practice was identified for 2 of 5 residents reviewed for unnecessary medications (Residents #10 and #34) and was evidenced by the following: 1. According to the Pharmacist's Consult Summary Report (Summary Report), dated 07/03/19, the Pharmacist Consultant (PC) made a recommendation for Resident #34 of No MD response noted from previous note re: (regarding) [MEDICATION NAME]. Please follow up. The surveyor observed there were no handwritten notations on the 07/03/19 Summary Report. A review of the Pharmacist's Consult to Physician reports (Physician Report), dated 09/10/19, revealed the PC made a recommendation for Resident #34 that [MEDICATION NAME] was not indicated for women, and to Please document benefit vs (versus) risk and effectiveness for off label use. 2nd request- progress note required. The surveyor observed a handwritten notation to Continue [MEDICATION NAME] no change on the 09/10/19 Physician Report. The surveyor further observed that the physician did not sign or date the Physician Report. A review of the Physician Report, dated 11/06/19, revealed the PC made a recommendation for Resident #34 that [MEDICATION NAME] was not indicated for women, and to Please document benefit vs risk and effectiveness for off label use. No reports of voiding issues. 3rd request- progress note required. The surveyor observed there were no handwritten notations on the 11/06/19 Physician Report and the physician did not sign or date the Physician Report. A review of the Physician Report, dated 12/02/19, revealed the PC made a recommendation for Resident #34 that [MEDICATION NAME] was not indicated for women, and to Please document benefit vs risk and effectiveness for off label use. No reports of voiding issues. 4th request- progress note required. The surveyor observed a handwritten notation on the 12/02/19 Physician Report to Continue [MEDICATION NAME] with no change. The surveyor further observed the physician did not sign or date the Physician Report. A review of the Physician Report, dated 01/07/20, revealed the PC made a recommendation for Resident #34 that [MEDICATION NAME] was not indicated for women, and to Please document benefit vs risk and effectiveness for off label use. No reports of voiding issues. 5th request- progress note required. The surveyor observed a handwritten notation to Follow up with urology regarding [MEDICATION NAME]. The surveyor further observed that the physician did not sign or date the report. A review of the Order Summary Report for Active Orders as of 01/14/20 revealed an order dated 10/8/19 for [MEDICATION NAME] 0.4 mg daily for fluid retention. The Order Summary Report further revealed an order for [REDACTED]. A review of the Discontinued Orders revealed that Resident #34 had an order for [REDACTED]. The surveyor reviewed the category of progress notes titled, Physicians as follows: The Physician's Progress Notes, dated 01/05/20 at 7:00 PM, 11/15/19 at 9:06 AM, 10/09/19 at 11:32 PM, 10/02/19 at 9:05 AM, 09/23/19 10:20 PM, 09/11/19 at 11:34 PM, 08/28/19 at 9:07 AM, 08/20/19 at 1:56 PM, 08/14/19 at 1:35 PM, 08/09/19 at 3:39 PM, 08/08/19 at 2:10 PM and 2:26 PM, 08/07/19 at 7:37 PM, 08/05/19 at 7:15 PM, 08/02/19 at 7:36 PM, 08/01/19 at 11:33 AM, 07/30/19 at 11:43 AM, 07/29/19 at 7:10 PM, 07/26/19 at 11:04 AM, 07/25/19 at 7:02 PM, 07/24/19 at 11:11 AM and 10:06 PM, 07/18/19 at 6:01 PM, 07/16/19 at 7:50 PM, 07/15/19 at 5:06 PM, 07/12/19 at 2:13 PM, 07/10/19 at 8:06 PM and 07/09/19 at 7:39 PM, did not reveal documentation of a benefit vs risk and effective off label use for [MEDICATION NAME]. The Physician's Progress Note (SOAP) (Subjective, Objective, Assessment, Plan), dated 10/23/19 at 10:11 PM, 10/02/19 at 10:08 PM and 09/11/19 at 10:04 PM, did not reveal documentation of a benefit vs risk and effective off label use for [MEDICATION NAME]. The Physician's Progress Notes and Physician's Progress Notes (SOAP) revealed the attending physician assessed the resident and documented in the progress notes 31 times from 07/05/19 to 01/05/20. The Nurse Practitioner's Progress Notes, dated 07/10/19 at 1:54 PM, 07/08/19 at 3:32 PM and 07/05/19 at 10:31 AM, did not reveal documentation of a benefit vs risk and effective off label use for [MEDICATION NAME]. The Nurse Practitioner's Progress Notes revealed the APN assessed the resident and documented in the progress notes three times from 07/05/19 to 01/05/20. The Advanced Practice Nurse (APN) Palliative Care Follow-up progress notes, dated 01/14/20 at 2:34 PM, 12/20/19 at 2:57 PM, 11/25/19 at 4:10 PM, 11/06/19 at 3:45 PM, 10/23/19 at 5:13 PM, 10/09/19 at 11:34 PM, 10/02/19 at 1:37 PM, 09/11/19 at 5:00 PM, 08/13/19 at 1:30 PM, 07/31/19 at 5:22 PM and 07/15/19 at 6:30 PM, did not reveal documentation of a benefit vs risk and effective off label use for [MEDICATION NAME]. The APN Palliative Care Follow-up progress notes revealed the APN assessed the resident and documented in the progress notes 11 times from 07/05/19 to 01/05/20. The progress notes revealed the physician and APNs assessed Resident #34 and documented in the progress notes a cumulative total of 45 times from 07/05/19 to 01/05/20 and did not address the five PC recommendations. During an interview with the surveyor on 01/13/20 at 12:16 PM, the Director of Nursing (DON) stated that she received the pharmacy recommendations from the PC monthly, makes a copy of the recommendations and then gave them to the Unit Managers to complete. During an interview with the surveyor on 01/13/20 at 12:50 PM, the Registered Nurse/Unit Manager (RN/UM) stated that the DON would give him the PC recommendations to address and he would return the completed recommendations to the DON within one week. The RN/UM stated that he reviews the PC recommendations with the physician. If the physician agrees with the recommendation, he would put the new orders in the computer. If the physician did not agree, he would write a notation on the Physician Report. The RN/UM reviewed the Physician Reports for Resident #34, dated 09/10/19 and 12/02/19, with the surveyor and confirmed that he wrote and initialed the handwritten notations on the Physician Reports. The RN/UM stated that he reminded the physician to document the benefit vs risk for [MEDICATION NAME] and that I can't make the physician complete the documentation when he is in the facility. The RN/UM stated that he does not follow-up with the physician. The RN/UM reviewed the 11/06/19 Physician Report with the surveyor, confirmed there were no handwritten notation on the Physician Report and could not explain why he did not address the PC recommendations with the physician. The RN/UM stated the physicians do not always agree with the PC recommendations. He stated, they disagree and I tell them to document in the progress notes. The RN/UM reviewed the 01/07/20 Physician Report with the surveyor and confirmed that he wrote and initialed the handwritten notations on the 01/07/20 Physician Report. He stated that the physician agreed to follow-up with urology, he initiated an order for [REDACTED]. During a follow-up interview with the surveyor on 01/14/20 at 9:26 AM, the DON stated that the Unit Managers called the physicians and placed the Physician Report in the doctor's folder on the unit for signature by the physician. The Unit Managers should follow-up to see that each Physician Report was signed and placed in the resident's chart. The DON further stated it was the responsibility of each Unit Manager to follow-up on the Physician Reports. At 10:45 AM, the DON confirmed that she had no further PC recommendations regarding [MEDICATION NAME] prior to 07/03/19. During an interview on 01/14/20 at 10:46 AM with the Assistant Director of Nursing (ADON)/Staff Educator, the ADON stated that the PC sends his recommendations monthly to the DON and Administrator. The PC makes recommendations and she would educate staff on the PC recommendations when indicated. The ADON stated she would assist the Unit Managers to call the physicians when she was on the units. During an interview on 01/14/20 at 11:06 AM, the owner of the PC firm stated one of his employees made the [MEDICATION NAME] recommendations for Resident #34 and he could not provide further documentation regarding the [MEDICATION NAME] recommendations. He stated that the PC who comes to the facility would look for a response to his recommendations from the physician. The owner confirmed that the physician should have addressed the risk vs benefits of [MEDICATION NAME]. 2. According to the Admission Record, Resident #10 was admitted to the facility with a [DIAGNOSES REDACTED]. On 01/13/20 at 10:00 AM, the surveyor reviewed the Physician Report, dated 11/20/19, provided by the Administrator. The Physician Report reflected a PC recommendation that [MEDICATION NAME] (a medication used to treat high blood pressure) was frequently held due to parameters and to re-evaluate the current treatment. The surveyor reviewed Resident #10's (MONTH) 2020 Order Summary Report for active orders as of 01/14/20 which revealed a 09/25/19 physician's orders [REDACTED]. A review of Resident #10's (MONTH) 2019 Electronic Medical Record (eMAR) revealed the corresponding PO for [MEDICATION NAME] 6.25 mg twice daily and to Hold if SBP less than 110 or HR less than 60 with the administration times of 9:00 AM and 5:00 PM. The eMAR revealed that the [MEDICATION NAME] had been held on 11/29/19 at 9:00 AM and 11/30/19 at 9:00 AM and 5:00 PM. The surveyor reviewed the (MONTH) 2019 eMAR which revealed that the [MEDICATION NAME] had been held on 12/02/19 at 5:00 PM, 12/04/19 at 9:00 AM and 5:00 PM, 12/05/19 at 9:00 AM, 12/09/19 at 9:00 AM, 12/11/19 at 5:00 PM, 12/16/19 at 5:00 PM, 12/17/19 at 9:00 AM, 12/20/19 at 5:00 PM, 12/27/19 at 9:00 AM, and 12/28/19 at 5:00 PM. The surveyor also reviewed the (MONTH) 2020 eMAR which revealed that Resident #10's [MEDICATION NAME] had been held on 01/01/20 at 5:00 PM, 01/03/20 at 5:00 PM, 01/04/20 at 5:00 PM, 01/07/20 at 5:00 PM, and 01/11/20 at 5:00 PM. A review of Resident 10's Progress Notes revealed an IDT (Interdisciplinary Team) Note, dated 01/12/20, which reflected that the resident's physician had been notified on 01/11/20 to evaluate the resident's parameter for [MEDICATION NAME] on the next visit. During an interview with the surveyor on 01/14/20 at 10:19 AM, the Licensed Practical Nurse/Unit Manager (LPN/UM) stated the PC comes in monthly to evaluate the residents' charts. The LPN/UM stated she received the PC recommendations from the DON, and that she has up to two weeks to have them completed. The LPN/UM further stated she would contact the physician, especially if the PC made a recommendation about a medication. When interviewed about Resident #10's 11/20/19 PC recommendation, the LPN/UM stated she would have to check and get back to the surveyor. During a follow-up interview with the surveyor on 01/14/20 at 10:27 AM, the LPN/UM stated the 11/20/19 PC recommendation was addressed by the physician on 01/13/20. When questioned about the extended length of time for the follow-up, the LPN/UM was unable to provide an answer. The surveyor reviewed the Drug Regimen Review Policy, dated 11/15/19, which revealed that the attending physician would document in the resident record that the identified irregularity had been reviewed and what, if any actions were taken. The policy also included that if the physician chose not to act upon the pharmacy consultant recommendations, the physician would document the rationale in the resident's record. NJAC 8:39 - 29.3(a)(1)