Based on interview and record review, the facility failed to ensure all staff received annual training on Resident's Rights. Specifically, 35 facility staff members were not in compliance for completion of their mandatory annual Resident's Rights education as of 8/20/25 evidenced by the Annual All Employee Course Completion History Report. Findings include: During an interview on 8/19/25 at 8:48 A.M., the Staff Development Coordinator (SDC) said he was responsible for all education to all facility staff employed by the facility. The SDC said that most mandatory education is available to the employees through a computerized education platform, or he could develop education if/when needed. The SDC said that Resident Rights education should be done upon hire and annually by all staff. …
F942 citations in Massachusetts
Resident Rights Deficiencies
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Massachusetts cites F942 less often than its own record predicts
0.93 times the national share — cited less often here than elsewhere.
Of every deficiency written in Massachusetts in 2025, this is the portion that was F942.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F942 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Massachusetts citations | vs expected |
|---|---|---|
| 2023 | 0.08% | 2.67× |
| 2024 | 0.12% | 2.29× |
| 2025 | 0.04% | 0.93× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Massachusetts surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction