Based on interview, record review of the facility's Quality Assurance and Performance Improvement Program (QAPI), and facility policy review, the facility failed to address all systems of care in a comprehensive manner by identifying problems and opportunities for improvement in the areas of infection control, environment, and Medical Director. As a result, GAS (group A strep) spread through the facility and 12 residents developed symptoms of GAS. 2 of 3 sampled residents with symptoms of GAS were hospitalized with sepsis due to cellulitis (Residents #1 and #2). This citation is at the immediate jeopardy level as these failures put all residents at risk for serious harm and/or death. …
F865 citations in Vermont
QAPI program · Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Vermont cites F865 more often than its own record predicts
2.68 times the share F865 takes of citations nationally.
Of every deficiency written in Vermont in 2025, this is the portion that was F865.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Vermont surveyors wrote
F865 findings written in Vermont, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on record review and interview of the facility's Quality Assurance and Performance Improvement Program (QAPI), the facility failed to address all systems of care in a comprehensive manner by identifying problems and opportunities for improvement in the areas of treatment/services specific to meeting required regulatory visits; appropriate staffing levels: ensuring there was an RN in the building for 8 consecutive hours 7 days/week; residents care supervised by a physician to include required regulatory visits; laboratory orders were performed timely; neglect (cited at immediate jeopardy level); administration; and Medical Director (cited at immediate jeopardy level). …
Based on interview and review of limited Quality Assurance and Performance Improvement (QAPI) program documentation, the facility failed to address all systems of care in a comprehensive manner by identifying problems and opportunities for improvement. Findings include: On 04/05/23 at 10:30 am an interview with the administrator of [NAME] Air Center, reveals verbal confirmation that the facility tried to hold regular monthly Virtual QAPI meetings over the past year as it has been difficult to have in person meetings, due to COVID, staffing issues and changes with medical directors. The nurse practitioner, physician and pharmacist do not always attend, but does report monthly. …
The short window
Recent years
| Year | Share of Vermont citations | vs expected |
|---|---|---|
| 2023 | 0.55% | 3.19× |
| 2025 | 0.64% | 2.68× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Vermont surveyors cite →
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