Based on observations, review of policies procedures, review of facility documents and facility staff interview performed on 04/7/2024 through 04/09/2024 to from 8:00 AM through 5:30 PM, it was determined that the facility failed to maintain a Quality Assurance and Performance Improvement Program (QAPI). Each LTC facility, including a facility that is part of a multiunit chain, must develop, implement, and maintain an effective, comprehensive, data driven QAPI program that focuses on indicators of the outcomes of care and quality. …
F865 citations in Puerto Rico
QAPI program · Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Puerto Rico cites F865 more often than its own record predicts
1.90 times the share F865 takes of citations nationally.
Of every deficiency written in Puerto Rico in 2024, this is the portion that was F865.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Puerto Rico surveyors wrote
F865 findings written in Puerto Rico, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on a recertification survey, review of QAPI program activities and interview with hospital pharmacist (employee #8) and facility director (employee #2) performed from 05/21/19 thru 05/23 /19, from 8:00 am thru 4:30 pm, it was determined that the facility failed to ensure that Quality Assurance and Performance Improvement QAPI program plan include relevant information of QAPI/QAA activities, related with medication use and the appropriateness of pharmacy services. Findings include: 1. …
The short window
Recent years
| Year | Share of Puerto Rico citations | vs expected |
|---|---|---|
| 2023 | 2.78% | 16.11× |
| 2024 | 0.35% | 1.90× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Puerto Rico surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction