Based on review of policies and procedures with the Nursing Supervisor (employee #15) on 09/09/2024 at 10:30 AM, it was determined that the facility failed to ensure that trauma-survivor residents receive competent, trauma-informed care in accordance with professional standards and mitigate triggers that may re-traumatize the resident. Findings include: 1. During the review of the procedure's manual, the policy and procedure with professional standards of trauma informed care practice. The Nursing Supervisor (employee #15) were interviewed to see if they could find it in the manual, to which they indicated that it was not available, did they find any mitigation in the manual. 2. …
F699 citations in Puerto Rico
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Puerto Rico cites F699 more often than its own record predicts
2.19 times the share F699 takes of citations nationally.
Of every deficiency written in Puerto Rico in 2024, this is the portion that was F699.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Puerto Rico surveyors wrote
F699 findings written in Puerto Rico, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on reviwe of policies and procedures with the Compliance Officer (employee #2) on 09/24/2024 at 1:21 PM, it was determined that the facility failed to ensure that trauma-survivor residents receive competent, trauma-informed care in accordance with professional standards and mitigate triggers that may re-traumatize the resident. Findings include: 1. During the review of the procedure's manual, the policy and procedure with professional standards of trauma informed care practice. The Compliance Officer (employee #2) was interviewed to see if they could find it in the manual, to which they indicated that it was not available, did they find any mitigation in the manual. 2. …
What else Puerto Rico surveyors cite →
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