Based on observations, interviews, and record review, the facility failed to ensure that residents who are trauma survivors receive culturally competent, trauma-informed care in accordance with professional standards of practice and accounting for residents' experiences and preferences in order to eliminate or mitigate triggers that may cause re-traumatization of the resident for 3 of 4 residents' (Resident's #2, #4, and #30) reviewed for trauma-informed care. 1. The facility failed to ensure Resident #30 was not held down and provided incontinent care while she was screaming and yelling stop, leave me alone on [DATE] by CNA K, CNA EE, Student NA FF, and Student NA O. 2. …
F699
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Every F699 citation surveyors wrote nationally that year.
Distinct nursing homes with at least one F699 finding.
The harm level
How severely F699 is cited
1.8% of citations found actual harm or worse (level G and above).
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J20.2% | K10.1% | L— |
| Actual harm | G161.4% | H10.1% | I— |
| No harm, potential for more than minimal | D99488.4% | E1079.5% | F30.3% |
| No harm, potential for minimal | A— | B— | C10.1% |
In the surveyor’s words
What an F699 citation says
One finding from each severity level, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on review of facility policies, Resident Assessment Instrument (RAI) User's Manual, clinical record review, and resident and staff interviews, it was determined that the facility failed to provide a trauma survivor with trauma informed care to eliminate or mitigate triggers that may cause re-traumatization and failed to develop and implement an individualized person-centered care plan for a resident who was at risk for re-traumatization resulting in psychosocial harm for one of three residents (Resident R1).Findings include: Review of facility policy Trauma Informed Care dated 4/28/26, indicated the facility will provide individualized and personalized care to the residents. Understanding and adapting care to those with known trauma is an important part of the care provided. …
Based on clinical record review and staff and resident interviews, it was determined that the facility failed to identify triggers related to a resident's diagnosis of Post-Traumatic Stress Disorder, to provide culturally, competent, trauma-informed care, and to eliminate or mitigate re-traumatization for one of two residents reviewed for mood and behaviors (Resident 11).Findings include: Clinical record review for Resident 11 revealed the facility admitted him on June 5, 2026, with a diagnosis of Post Traumatic Stress Disorder (PTSD, a mental and behavioral disorder that develops related to a terrifying event). Review of Resident 11's history and physical dated May 8, 2026, revealed Resident 11's active problems included PTSD. …
Haven Place Rehabilitation and Nursing Center · Pennsylvania
Based on reviwe of policies and procedures with the Compliance Officer (employee #2) on 09/24/2024 at 1:21 PM, it was determined that the facility failed to ensure that trauma-survivor residents receive competent, trauma-informed care in accordance with professional standards and mitigate triggers that may re-traumatize the resident. Findings include: 1. During the review of the procedure's manual, the policy and procedure with professional standards of trauma informed care practice. The Compliance Officer (employee #2) was interviewed to see if they could find it in the manual, to which they indicated that it was not available, did they find any mitigation in the manual. 2. …
By state — 2025
Where F699 is cited more, and less, than expected
Each state is measured against its own expected share, not against other states.
- Massachusetts3.16× · 27 citations
- Pennsylvania2.25× · 49 citations
- Ohio1.55× · 33 citations
Co-occurrence
Cited alongside F699
Of the 2025 surveys that cited F699, these tags appeared in the same inspection more often than chance would predict.
- F7918.7% of F699 surveys · 7.6× chance
Provide or obtain dental services for each resident.
- F6768.4% of F699 surveys · 6.8× chance
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- F7308.7% of F699 surveys · 6.1× chance
Observe each nurse aide's job performance and give regular training.
- F68819.0% of F699 surveys · 5.8× chance
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F67911.2% of F699 surveys · 5.4× chance
Provide activities to meet all resident's needs.
Cited in the same inspection, not caused by one another.
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