Based on record review and interviews with the resident, staff, and Psychiatrist, the facility failed to implement trauma informed care approaches (an approach to delivering care that involves understanding, recognizing and responding to the effects of trauma) for a resident diagnosed with Post Traumatic Stress Disorder (PTSD), a mental health condition that can occur after exposure to traumatic events and may involve distressing memories, heightened anxiety, or strong reactions to triggers. Trauma informed care requires the facility to ensure staff understand a resident's trauma history, identify trauma triggers, and incorporate this information into individualized care planning to avoid re traumatization. …
F699 citations in North Carolina
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
North Carolina cites F699 less often than its own record predicts
0.15 times the national share — cited less often here than elsewhere.
Of every deficiency written in North Carolina in 2025, this is the portion that was F699.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What North Carolina surveyors wrote
F699 findings written in North Carolina, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else North Carolina surveyors cite →
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