Deficiency Index

F567 citations in Massachusetts

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

F567 in Massachusetts. Pick another state for the same tag.

Against expectation — 2025

Massachusetts cites F567 less often than its own record predicts

Versus expected share0.71×

0.71 times the national share — cited less often here than elsewhere.

Share of Massachusetts citations0.08%

Of every deficiency written in Massachusetts in 2025, this is the portion that was F567.

Each state is measured against its own expected share, not against other states.

In the surveyor’s words

What Massachusetts surveyors wrote

F567 findings written in Massachusetts, one from each severity band recorded here, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

E · No harm, potential for more than minimal, patternDecember 22, 2025

Based on document review and interviews, the facility failed to ensure residents had access to their personal funds. Specifically, the facility failed to make funds available for Resident #10 within three banking days for requests in the amount of $50 or more and failed to make funds available for same day requests for cash amounts less than $50.Findings include:Review of the facility's Resident Handbook, undated, indicated the facility could assist with the management of Personal Funds. The Handbook indicated Deposits into these accounts may be made by mail or in person during normal business office hours. …

Fall River Healthcare

B · No harm, potential for minimal, patternApril 14, 2021

Based on observations, interviews and review of the resident handbook, the facility staff failed to ensure residents had ready and reasonable access to personal funds. Findings include: On 4/13/21 at 9:00 A.M., the surveyor observed a sign on the door of the Business Office indicating that banking hours were from Monday through Friday, 10:00 A.M. to 12:00 P.M. and from 1:00 P.M. to 3:00 P.M. No evening or weekend hours were posted. Review of the facility Resident Handbook indicated the following: -For withdrawals from a resident's personal funds account after Business Office Hours, the resident may contact his/her unit supervisor who will assist the resident with the transaction. …

Hermitage Healthcare (The)

The short window

Recent years

YearShare of Massachusetts citationsvs expected
20240.03%0.22×
20250.08%0.71×

Shares of citations, not counts: earlier years hold fewer inspections.

What else Massachusetts surveyors cite →

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