Based on record review, resident interview, and staff interviews, the facility failed to treat a resident (Resident #40) in a dignified manner as evidenced by searching her room without permission on 6/24/23. Staff removed money found in her room and this caused Resident #40 to cry and to feel helpless and powerless. The money was later returned to the resident. This was for 1 of 2 residents reviewed for dignity. The findings included: Resident #40 was admitted to the facility on [DATE] with diagnoses that included depression and anxiety. Resident #40's admission Minimum Data Set (MDS) assessment dated [DATE] indicated severe cognitive impairment. She had no mood symptoms and no indication of psychosis. The assessment indicated she had rejection of care daily. …
F557 citations in North Carolina
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
North Carolina cites F557 less often than its own record predicts
0.30 times the national share — cited less often here than elsewhere.
Of every deficiency written in North Carolina in 2024, this is the portion that was F557.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What North Carolina surveyors wrote
F557 findings written in North Carolina, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, interviews, and review of facility Resident's Rights document, the facility failed to ensure the resident's dignity was maintained during medication administration for one (1) of two (2) residents reviewed (Resident #8). Additionally, the facility failed to ensure staff did not call out from across the room to prompt/encourage residents to eat for four (4) of nine (9) sampled residents (Resident #s 2, 3, 4, and 8); and did not engage in personal conversation or discuss another resident, while assisting Resident #5 with her meal. The findings include: 1. Resident #5 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's and non-traumatic brain dysfunction. …
The short window
Recent years
| Year | Share of North Carolina citations | vs expected |
|---|---|---|
| 2023 | 0.10% | 0.38× |
| 2024 | 0.08% | 0.30× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else North Carolina surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction