Based on interviews and record review, it was determined the facility constituted past noncompliance when one Resident (R)1 was not treated with care and compassion. Specifically R1 had significant anxiety and fear after an interaction she had with a Registered Nurse (RN)1 on 02/28/2023. There was sufficient evidence the facility corrected the deficiency and found to be in substantial compliance at the time of the survey. Findings include: 1) The Office of Healthcare Assurance (OCHA) received an event report (ACTS # 10032) dated 01/20/2023. Details of the incident included: Staff reported that the Resident (R1) and her daughter informed nursing staff today, 1/16/23, at approximately 5:15 PM that R1 was approached in her room by a male nurse (RN1). …
F557 citations in Hawaii
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F557 citations were recorded in Hawaii for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What Hawaii surveyors wrote
F557 findings written in Hawaii, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation and interview, the facility failed to post the location of the results of the facility's state inspection results in an area that was readily accessible to residents, families, and the public, without having to ask staff for assistance. Findings include: On 10/20/21 at 10:30 AM during the group meeting with eight alert and oriented Residents (R) (R47, R72, R108, R141, R144, R147. R148, R172) in attendance. When asked if they were aware of the location of the state inspection survey results were located. All eight residents stated no. On 10/22/21 at 8:42 AM, an observation of the second-floor nurses' station revealed the state inspection survey results binder was located behind a glass window. It was visible but was not accessible without staff assistance. …
What else Hawaii surveyors cite →
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