Workmen's Circle Multicare Center

In the surveyor’s words

From the most serious findings on record at Workmen's Circle Multicare Center, in the surveyor’s own words.

• Actual harm, isolatedF689May 11, 2021

  Based on record review and staff interviews conducted during the recertification survey from 05/05/2021 to 05/11/2021, the facility did not ensure a resident received adequate supervision and assistance to prevent accidents. Specifically, the staff did not properly position the Hoyer Lift (mechanical lift) canvas (pad) underneath a resident in preparation for a Hoyer lift transfer. The staff attempted to transfer the resident from the Geri chair (medical recliner) to the bed using the Hoyer lift, and the resident slid off the canvas and fell to the floor. The resident sustained a scalp laceration requiring a staple to the head. This was evident in 1 of 7 residents reviewed for Accidents (Resident #356). This resulted in actual harm that is not immediate jeopardy. […]

• No harm, potential for more than minimal, isolatedF755Apr 10, 2025

  Based on observation, record review, and interviews during the Recertification Survey conducted from 04/03/2025 to 04/10/2025, the facility did not ensure an account of all controlled drugs was maintained and periodically reconciled. This was evident in 1 (Unit 2 South) of 12 units observed during the Medication Storage Task. Specifically, controlled medications were not periodically reconciled in Unit 2 South. The Individual Controlled Medication Records forms were missing licensed nurses' signatures validating the correct narcotic count. The Findings are: The facility policy titled Controlled Substances-Delivery, Storage, Count, Administration, Wasting and Return with effective date of 01/2023 documented a narcotic count will be conducted at the change of each shift. […]

• No harm, potential for more than minimal, isolatedF761Apr 10, 2025

  Based on observation, record review, and interview during the Recertification Survey conducted from 04/03/2025 to 04/10/2025, the facility did not ensure that the storage for controlled drugs listed in Schedule II of the Comprehensive Drug Abuse Prevention and Control Act of 1976 were safe and secure. This was evident in 1 (Unit 2 South) of 12 units during the Medication Storage Task. Specifically, numerous controlled medications were secured in a one locked instead of double-locked cabinet per the regulations. […]

• No harm, potential for more than minimal, isolatedF600Oct 25, 2023

  Based on observation, record review, and interview conducted during an Abbreviated Survey (NY00325595), the facility failed to protect a resident's right to be free from physical abuse by nursing home staff. This was evident in 1 out of 5 residents (Resident #1) reviewed for abuse. Specifically, on 10/07/23 at approximately 6:06pm, the facility's surveillance camera recording showed Resident #1 struck Certified Nursing Assistant (CNA) #1 with a headphone. CNA #1 then hit Resident #1 on the back of their head. Additionally, CNA #2, #3, and CNA #4 witnessed CNA #1 hit Resident #1 at the back of their head. Registered Nurse Supervisor (RNS) #1 assessed Resident #1 who had no visible injuries. […]

• No harm, potential for more than minimal, isolatedF609Aug 21, 2023

  Based on observation, interviews, and record review conducted during an abbreviated survey (NY00319096), the facility failed to ensure that all alleged violations involving abuse were reported immediately, but not later than 2 hours after the allegations of abuse were made to the New York State Department of Health (NYSDOH). Additionally, the facility failed to ensure that an alleged violation of sexual abuse was reported to the local law enforcement. This was evident in 1 of 3 residents sampled for abuse (Resident #1). Specifically, on 06/28/2023, the facility received a report from the hospital Social Worker (SW) stating that Resident #1 alleged that an x-ray technician inappropriately touched their breasts during a chest x-ray procedure. […]