Queens Boulevard Extended Care Facility

In the surveyor’s words

From the most serious findings on record at Queens Boulevard Extended Care Facility, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF804Jun 21, 2024

  Based on observation, interview, and record review conducted during the Recertification Survey from 06/13/2024 to 06/21/2024, the facility did not ensure that food was served at an appetizing temperature during meal service. This was evident for 2 (5th and 6th floor) of 2 units observed during dining observation. Specifically, food served during lunch meal service were not maintained at palatable and appetizing temperatures. The findings are: The facility's policy titled Communal Dining with a revision date of 04/10/2024 documented the purpose of the policy was to enhance the quality of life through the provision of nourishing, palatable, attractive meals that meet the residents' daily nutritional needs in a communal dining experience. […]

• No harm, potential for more than minimal, isolatedF610Jun 21, 2024

  Based on record review and interviews conducted during the Recertification and Abbreviated Survey (NY00340566) from 06/13/2024 to 06/21/2024, the facility did not ensure that all allegations of abuse were thoroughly investigated. This was evident for 1 (Resident #164) of 2 residents reviewed for abuse out of 38 total sampled residents. Specifically, there was no documented evidence that an investigation was conducted for Resident #164, who complained of being roughly handled by a Certified Nursing Assistant during care. […]

• No harm, potential for more than minimal, isolatedF638Jun 21, 2024

  Based on record review and staff interview conducted during the Recertification Survey from 06/13/2024 to 06/21/2024, the facility did not ensure that a resident was assessed using the quarterly review instrument specified by the State and approved by the Centers for Medicare and Medicaid Services not less frequently than once every 3 months. This was evident for 1 (Resident #107) of 2 residents reviewed for Resident Assessment out of 38 total sampled residents. Specifically, Resident #107's quarterly assessment was not completed. […]

• No harm, potential for more than minimal, isolatedF658Jun 21, 2024

  Based on observation, record review, and interviews conducted during the Recertification Survey from 06/13/2024 to 06/21/2024, the facility did not ensure that services provided or arranged by the facility met professional standards of quality. This was evident for 2 (Resident #85 and #20) of 38 total sampled residents. Specifically, 1.) Resident #85 was observed with oxygen via nasal cannula with no physician's order. 2.) Resident #20 had physician's order to notify the physician when Resident's finger stick blood sugar (method of drawing drops of blood from the finger for testing the blood glucose level) result is less than 70 milligrams per deciliter or more than 400 milligrams per deciliter. […]

• No harm, potential for more than minimal, isolatedF578May 25, 2022

  Based on interviews and record review conducted during the Recertification survey from 05/18/22 to 05/25/22, the facility did not ensure a resident was provided information to formulate advanced directives (AD). This was evident for 1 (Resident #417) of 1 resident reviewed for ADs out of a sample of 37 resident reviewed. Specifically, there was no documented evidence Resident #417 received education and formulated ADs. The findings are: The facility policy titled Advance Directives dated October 21, 2008, documented the Social Worker (SW) will discuss and distribute to all new resident and/or Designated Representatives, information about Advance directives; and document that information was given. […]