Deficiency Index

Willow Valley Center for Nursing and Rehabilitatio

Winston-Salem, North Carolina · CCN 345092

43 surveys since 2010, 22 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
206
Surveys
43
Harm or worse
22
Immediate jeopardy
7
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy7

Findings at the most serious level CMS records.

Beyond CMS’s monthly file36/43

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
230
Ownership
For profit - Corporation
Chain
ALLIANCE HEALTH GROUP
County
Forsyth
Medicare-certified since
1973

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 92 for-profit facilities with 128 or more beds in North Carolina.

Last survey on record

Feb 20, 2026

262 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.493.49
Registered-nurse hours per resident day0.30—
Annual nurse turnover54.2%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$43,838 across 4 penalties
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ47.8%K—L—
Actual harmG35.9%H—I—
No harm, potential for more than minimalD2651.0%E1121.6%F35.9%
No harm, potential for minimalA—B35.9%C12.0%
CMS’s current file: 51 of the 206 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5652×

    Honor the resident's right to organize and participate in resident/family groups in the facility.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F5852×

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

In the surveyor’s words

From the most serious findings on record at Willow Valley Center for Nursing and Rehabilitatio, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF880Aug 29, 2025

    Based on record reviews, observations, and interviews with staff and the Medical Director, the facility staff failed to utilize a blood glucose meter (glucometer) assigned to Resident #11 and used a glucometer that was assigned to another resident, Resident #141, to check Resident #11's blood glucose level. In addition, the staff member did not disinfect the glucometer before or after obtaining Resident #11's blood glucose level and would have had no way to know if another staff member had previously disinfected the glucometer assigned to another resident. Glucometers can become contaminated with blood and must be disinfected after each use with an approved product and procedure. […]

  • Immediate jeopardy, isolatedF580Aug 7, 2023

    Based on record review, staff, and Nurse Practitioner (NP) interviews the facility failed to immediately notify the physician of Resident #250's unwitnessed fall that occurred on [DATE] at 1:00 p.m. The on-call physician was not notified of the fall until [DATE] at 6:50 p.m. when it was discovered the resident had an altered mental status. The facility also failed to immediately notify the physician when the ordered intervention of STAT (immediate) laboratory work and normal saline (mixture of sodium chloride and water used to treat dehydration) were not able to be completed STAT. Additionally, the facility failed to notify the physician of Resident #250's tube feeding that was found leaking on the floor and in the bed. […]

  • Immediate jeopardy, isolatedF684Aug 7, 2023

    Based on record review and staff, Nurse Practitioner (NP) and Medical Director interviews the facility failed to ensure a resident had on-going comprehensive assessments completed after a resident with functional quadriplegia experienced a second unwitnessed fall on [DATE] at 1:00 p.m. and then later that same day had altered mental status due to suspected dehydration. A Physician video visit was conducted on [DATE] at 6:50 p.m. to evaluate the resident due to altered mental status. At that time the physician noted the resident had tenting skin (a sign of poor skin turgor that can be dehydration), was in mild distress, and had occasional moans. […]

  • Immediate jeopardy, isolatedF692Aug 7, 2023

    Based on record review and staff, Registered Dietician (RD), Speech Therapy (SLP), Nurse Practitioner (NP) and Physician interviews, the facility failed to maintain the hydration status for 1 of 2 residents reviewed for tube feedings (Resident # 250). When it was determined the resident was dehydrated, the facility failed to administer ordered fluids immediately, and failed to complete STAT (immediate) laboratory orders to assess the resident and provide information to the physician for needed treatment. […]

  • Immediate jeopardy, isolatedF580May 24, 2022

    Based on record review, staff, Medical Director (MD) and Nurse Practitioner (NP) interviews, the facility failed to: 1) immediately inform the physician when Resident #610 had an unwitnessed fall and could not get up as usual and notify the physician of x-ray results upon receipt from the radiology company. Resident #610 was diagnosed with a fractured femur and a spinal injury. 2) notify the physician after a Resident #607, who received anticoagulant medication, fell for two of three residents reviewed for accidents (Residents #610 and #607). Immediate Jeopardy began on 5/2/2022 when the facility failed to inform the physician that Resident #610 had an unwitnessed fall and could not get up on his own, as usual. […]

Read 38 findings in full →The most serious and the most recent: 38 of 206 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 20, 2026Complaint3 findings
  • Aug 29, 2025Standard and complaint7 findings · 1 harm
  • Jun 25, 2025Complaint2 findings
  • Nov 22, 2024Complaint1 finding · 1 harm
  • Jul 2, 2024Standard and complaint25 findings · 2 harm
  • Nov 21, 2023Complaint2 findings
  • Aug 7, 2023Standard and complaint11 findings · 3 harm
  • Feb 17, 2023Complaint2 findings
Show the 35 earlier surveys
  • Jan 6, 2023Complaint1 finding
  • Oct 28, 2022Complaint5 findings
  • May 24, 2022Standard and complaint22 findings · 8 harm
  • Oct 7, 2021Complaint1 finding
  • Apr 27, 2021Standard and complaint8 findings
  • Feb 19, 2021Complaint3 findings
  • Nov 30, 2020Complaint1 finding
  • Jul 10, 2020Complaint5 findings
  • Jun 9, 2020Complaint3 findings
  • Jul 29, 2019Standard and complaint9 findings
  • Feb 7, 2019Complaint1 finding · 1 harm
  • Aug 23, 2018Standard and complaint19 findings
  • Mar 21, 2018Complaint2 findings
  • Feb 21, 2018Complaint4 findings
  • Jan 26, 2018Complaint1 finding
  • Aug 24, 2017Standard and complaint7 findings
  • Jun 30, 2017Complaint5 findings
  • Mar 28, 2017Complaint4 findings · 3 harm
  • Jan 5, 2017Complaint2 findings
  • Sep 30, 2016Complaint2 findings · 1 harm
  • Aug 13, 2016Complaint1 finding
  • Sep 25, 2014Standard and complaint4 findings
  • Feb 26, 2014Complaint1 finding
  • Jun 14, 2013—6 findings
  • Jan 24, 2013—2 findings
  • Jul 13, 2012—10 findings
  • May 25, 2012—1 finding
  • Jan 20, 2012Complaint2 findings
  • Dec 30, 2011—2 findings
  • Dec 8, 2011—1 finding
  • Nov 10, 2011—1 finding
  • May 12, 2011—9 findings · 2 harm
  • Apr 6, 2011—1 finding
  • Jan 19, 2011—2 findings
  • Sep 24, 2010—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction