Willow Valley Center for Nursing and Rehabilitatio
Winston-Salem, North Carolina · CCN 345092
43 surveys since 2010, 22 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 206
- Surveys
- 43
- Harm or worse
- 22
- Immediate jeopardy
- 7
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 230
- Ownership
- For profit - Corporation
- Chain
- ALLIANCE HEALTH GROUP
- County
- Forsyth
- Medicare-certified since
- 1973
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 2
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 92 for-profit facilities with 128 or more beds in North Carolina.
Last survey on record
Feb 20, 2026
262 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.49 | 3.49 |
| Registered-nurse hours per resident day | 0.30 | — |
| Annual nurse turnover | 54.2% | 52.4% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $43,838 across 4 penalties
- Abuse icon
- Flagged by CMS on Care Compare
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J47.8% | K— | L— |
| Actual harm | G35.9% | H— | I— |
| No harm, potential for more than minimal | D2651.0% | E1121.6% | F35.9% |
| No harm, potential for minimal | A— | B35.9% | C12.0% |
Most frequently cited here
In CMS’s current monthly file.
- F5652×
Honor the resident's right to organize and participate in resident/family groups in the facility.
- F5842×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F5852×
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F6412×
Ensure each resident receives an accurate assessment.
- F6772×
Provide care and assistance to perform activities of daily living for any resident who is unable.
In the surveyor’s words
From the most serious findings on record at Willow Valley Center for Nursing and Rehabilitatio, in the surveyor’s own words.
- Immediate jeopardy, isolatedF880Aug 29, 2025
Based on record reviews, observations, and interviews with staff and the Medical Director, the facility staff failed to utilize a blood glucose meter (glucometer) assigned to Resident #11 and used a glucometer that was assigned to another resident, Resident #141, to check Resident #11's blood glucose level. In addition, the staff member did not disinfect the glucometer before or after obtaining Resident #11's blood glucose level and would have had no way to know if another staff member had previously disinfected the glucometer assigned to another resident. Glucometers can become contaminated with blood and must be disinfected after each use with an approved product and procedure. […]
- Immediate jeopardy, isolatedF580Aug 7, 2023
Based on record review, staff, and Nurse Practitioner (NP) interviews the facility failed to immediately notify the physician of Resident #250's unwitnessed fall that occurred on [DATE] at 1:00 p.m. The on-call physician was not notified of the fall until [DATE] at 6:50 p.m. when it was discovered the resident had an altered mental status. The facility also failed to immediately notify the physician when the ordered intervention of STAT (immediate) laboratory work and normal saline (mixture of sodium chloride and water used to treat dehydration) were not able to be completed STAT. Additionally, the facility failed to notify the physician of Resident #250's tube feeding that was found leaking on the floor and in the bed. […]
- Immediate jeopardy, isolatedF684Aug 7, 2023
Based on record review and staff, Nurse Practitioner (NP) and Medical Director interviews the facility failed to ensure a resident had on-going comprehensive assessments completed after a resident with functional quadriplegia experienced a second unwitnessed fall on [DATE] at 1:00 p.m. and then later that same day had altered mental status due to suspected dehydration. A Physician video visit was conducted on [DATE] at 6:50 p.m. to evaluate the resident due to altered mental status. At that time the physician noted the resident had tenting skin (a sign of poor skin turgor that can be dehydration), was in mild distress, and had occasional moans. […]
- Immediate jeopardy, isolatedF692Aug 7, 2023
Based on record review and staff, Registered Dietician (RD), Speech Therapy (SLP), Nurse Practitioner (NP) and Physician interviews, the facility failed to maintain the hydration status for 1 of 2 residents reviewed for tube feedings (Resident # 250). When it was determined the resident was dehydrated, the facility failed to administer ordered fluids immediately, and failed to complete STAT (immediate) laboratory orders to assess the resident and provide information to the physician for needed treatment. […]
- Immediate jeopardy, isolatedF580May 24, 2022
Based on record review, staff, Medical Director (MD) and Nurse Practitioner (NP) interviews, the facility failed to: 1) immediately inform the physician when Resident #610 had an unwitnessed fall and could not get up as usual and notify the physician of x-ray results upon receipt from the radiology company. Resident #610 was diagnosed with a fractured femur and a spinal injury. 2) notify the physician after a Resident #607, who received anticoagulant medication, fell for two of three residents reviewed for accidents (Residents #610 and #607). Immediate Jeopardy began on 5/2/2022 when the facility failed to inform the physician that Resident #610 had an unwitnessed fall and could not get up on his own, as usual. […]
Read 38 findings in full →The most serious and the most recent: 38 of 206 on record.
Every survey on record
FindingsAt actual harm or above
- Feb 20, 2026Complaint3 findings
- Aug 29, 2025Standard and complaint7 findings · 1 harm
- Jun 25, 2025Complaint2 findings
- Nov 22, 2024Complaint1 finding · 1 harm
- Jul 2, 2024Standard and complaint25 findings · 2 harm
- Nov 21, 2023Complaint2 findings
- Aug 7, 2023Standard and complaint11 findings · 3 harm
- Feb 17, 2023Complaint2 findings
Show the 35 earlier surveys
- Jan 6, 2023Complaint1 finding
- Oct 28, 2022Complaint5 findings
- May 24, 2022Standard and complaint22 findings · 8 harm
- Oct 7, 2021Complaint1 finding
- Apr 27, 2021Standard and complaint8 findings
- Feb 19, 2021Complaint3 findings
- Nov 30, 2020Complaint1 finding
- Jul 10, 2020Complaint5 findings
- Jun 9, 2020Complaint3 findings
- Jul 29, 2019Standard and complaint9 findings
- Feb 7, 2019Complaint1 finding · 1 harm
- Aug 23, 2018Standard and complaint19 findings
- Mar 21, 2018Complaint2 findings
- Feb 21, 2018Complaint4 findings
- Jan 26, 2018Complaint1 finding
- Aug 24, 2017Standard and complaint7 findings
- Jun 30, 2017Complaint5 findings
- Mar 28, 2017Complaint4 findings · 3 harm
- Jan 5, 2017Complaint2 findings
- Sep 30, 2016Complaint2 findings · 1 harm
- Aug 13, 2016Complaint1 finding
- Sep 25, 2014Standard and complaint4 findings
- Feb 26, 2014Complaint1 finding
- Jun 14, 2013—6 findings
- Jan 24, 2013—2 findings
- Jul 13, 2012—10 findings
- May 25, 2012—1 finding
- Jan 20, 2012Complaint2 findings
- Dec 30, 2011—2 findings
- Dec 8, 2011—1 finding
- Nov 10, 2011—1 finding
- May 12, 2011—9 findings · 2 harm
- Apr 6, 2011—1 finding
- Jan 19, 2011—2 findings
- Sep 24, 2010—5 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- Ahoskie Health and Rehabilitation CenterAhoskie6 harm findings
- Summerstone Health and Rehabilitation CenterKernersville11 harm findings
- Blumenthal Health and Rehabilitation CenterGreensboro9 harm findings
- Glenwood Health & RehabilitationMooresville18 harm findings
- Crestview Health & RehabilitationMooresville13 harm findings
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