Deficiency Index

Crestview Health & Rehabilitation

Mooresville, North Carolina · CCN 345179

22 surveys since 2011, 22 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
174
Surveys
22
Harm or worse
22
Immediate jeopardy
11
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy11

Findings at the most serious level CMS records.

Beyond CMS’s monthly file17/22

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
131
Ownership
For profit - Limited Liability company
Chain
Independent
County
Iredell
Medicare-certified since
1978

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 92 for-profit facilities with 128 or more beds in North Carolina.

Last survey on record

Sep 11, 2025

424 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.113.49
Registered-nurse hours per resident day0.36—
Annual nurse turnover81.6%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$145,567 across 4 penalties
Payment denials
2
Special focus
SFF Candidate

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ47.7%K47.7%L—
Actual harmG35.8%H—I—
No harm, potential for more than minimalD2650.0%E1121.2%F47.7%
No harm, potential for minimalA—B—C—
CMS’s current file: 52 of the 174 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6953×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F5782×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F5802×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at Crestview Health & Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, patternF726Jun 13, 2024

    Based on record review, staff, and Medical Director interviews the facility failed to ensure that Nurse Aides (NA) #3 and NA #4 knew how to respond to a medical emergency, and what role to assume during a medical emergency, and were certified in cardiopulmonary resuscitation (CPR) before participating in an emergency situation that resulted in performing CPR on Resident #70. On [DATE] Resident #70 went into sudden cardiac arrest and NA #3, NA #4, and NA #5 began CPR without the use of backboard which creates a hard surface for effective chest compressions that allows for adequate recoil (allow the chest to fully expand after compressions which pushes blood to vital organs). NA #3 and NA #4 were not certified in CPR for Healthcare Providers. […]

  • Immediate jeopardy, patternF802Feb 8, 2023

    Based on staff interviews and record reviews, the facility failed to have effective systems in place to ensure there were dietary staff to prepare meals when dietary staff did not arrive to work on the 1/22/23. The Central Supply Clerk and three Nurse Aides (NAs) prepared breakfast, lunch, and dinner resident meals without checking the internal temperature of cooked foods before serving and did not serve resident mechanically altered diets as ordered. This led to the high likelihood for residents to be at risk of choking or aspiration. This situation affected 9 of 9 residents (Resident #1, Resident #22, Resident #53, Resident #69, Resident #31, Resident #57, Resident #8, Resident #17, and Resident #26) for 3 of 3 meals. […]

  • Immediate jeopardy, patternF805Feb 8, 2023

    Based on record reviews, resident and staff interviews, the facility failed to provide pureed foods as ordered by the physician for 9 of 9 residents. (Resident #1, Resident #22, Resident #53, Resident #69, Resident #31, Resident #57, Resident #8, Resident #17, and Resident #26). On 01/22/23 dietary staff did not arrive for work. A central supply clerk and three nurse aides (NAs) prepared and served breakfast, lunch, and dinner to residents on pureed diets by chopping food into small pieces and not smooth consistencies. The staff had not been trained on food production and did not have skills to operate the food processor. This resulted in the high likelihood for residents to choke or aspirate. […]

  • Immediate jeopardy, patternF835Feb 8, 2023

    Based on record review, resident, staff interviews, the facility Administration failed to provide effective leadership and oversight to ensure effective systems were in place to have trained dietary staff available to prepare meals for residents. On 1/22/23 dietary staff did not arrive to work and the Central Supply Clerk and three Nurse Aides (NAs) prepared breakfast, lunch, and dinner resident meals without serving 9 of 9 residents mechanically altered meals as ordered (Resident #1, Resident #22, Resident #53, Resident #69, Resident #31, Resident #57, Resident #8, Resident #17, and Resident #26). […]

  • Immediate jeopardy, isolatedF600Jun 13, 2024

    Based on record reviews, resident, staff, Physician Assistant (PA), and Medical Director (MD) interviews the facility failed to protect a Resident's right to be free from neglect by failing to comprehensively assess a resident prior to moving the resident off of the floor following a fall with injury, seek immediate medical treatment or hospitalization to provide the necessary care and services to the resident, and provide effective pain management. On 5/27/24 Resident #40 sustained a fall with injury and a comprehensive assessment was not completed prior to transferring the resident to bed. The resident's left leg was observed internally rotated and shorter than the right leg. […]

Read 34 findings in full →The most serious and the most recent: 34 of 174 on record.

Every survey on record

FindingsAt actual harm or above

  • Sep 11, 2025Standard5 findings
  • Jul 11, 2025Complaint3 findings · 1 harm
  • Jul 22, 2024Complaint2 findings · 1 harm
  • Jun 13, 2024Standard and complaint27 findings · 6 harm
  • Feb 8, 2023Standard and complaint19 findings · 3 harm
  • Jun 15, 2022Complaint2 findings
  • Apr 29, 2022Complaint14 findings · 1 harm
  • Jun 25, 2021Standard and complaint27 findings · 1 harm
Show the 14 earlier surveys
  • Dec 7, 2020Infection control2 findings
  • Nov 4, 2020Infection control4 findings
  • Aug 18, 2020Complaint1 finding
  • May 23, 2019Standard and complaint4 findings
  • Jun 8, 2018Standard4 findings
  • Oct 27, 2017Complaint1 finding · 1 harm
  • Jul 14, 2017Standard and complaint26 findings · 6 harm
  • Nov 3, 2016Standard and complaint8 findings
  • Oct 2, 2015Standard6 findings
  • Sep 26, 2014Standard and complaint4 findings · 2 harm
  • Jan 18, 2013—5 findings
  • May 10, 2012—2 findings
  • Nov 9, 2011—2 findings
  • Mar 25, 2011—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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