Willapa Harbor Care

In the surveyor’s words

From the most serious findings on record at Willapa Harbor Care, in the surveyor’s own words.

• Immediate jeopardy, patternF880Mar 4, 2021

  Based on observation, interview, and record review, the facility failed to ensure personal protective equipment, intended to mitigate the risk and spread of coronavirus (a highly contagious virus which causes COVID-19 infections), was consistently implemented in one of two halls (West Wing-COVID-19 quarantine unit) for 16 of 32 sampled residents (#1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, & 16) reviewed for quarantine with known exposure to COVID-19. This failure placed residents and staff at risk for contracting COVID-19 during a global pandemic. This failure resulted in an Immediate Jeopardy when staff did not know how to implement PPE on a unit with known exposure to COVID-19 and increased the likelihood of serious illness or death due to the spread of COVID. […]

• No harm, potential for more than minimal, patternF812Aug 8, 2025

  Based on observation and interview, the facility failed to ensure food items were labeled and dated when opened in 1 of 2 kitchen refrigerators, reviewed for food storage. This failure placed residents at risk for food borne illness, and a diminished quality of life.Findings included .During an observation on 08/04/2025 at 10:03 AM, the kitchen refrigerator on the left, was observed with the following expired, opened items: 1. Metal Tupperware Jar of Butter Pasta- labeled with use by date of 08/03/20252. Metal Tupperware Jar of Meatballs - labeled with use by date of 08/02/20253. Metal Tupperware Jar of Diced Carrots - labeled with use by date of 08/03/20254. Plastic Ziplock bag of Bulk Ham- labeled with use by date of 07/25/20255. […]

• No harm, potential for more than minimal, patternF584Jul 24, 2024

  Based on observation and interview, the facility failed to provide a safe dining environment by ensuring the floorboard heater was not hot to the touch in 1 of 1 dining room reviewed for environment. This failure had the potential to place residents at risk of burns and a diminished quality of life. Findings included . On 07/21/2024 at 12:45 PM, the dining room floorboard heater was observed radiating heat. The floorboard heater was hot to the touch and made this observer's hand move quickly away when touched. At 12:47 PM, Staff D, Maintenance Director, said the floorboard heater had to be manually turned on. Staff D touched the floorboard heater, removed his hand quickly and stated, It's pretty hot. At 12:51 PM, Staff D was observed using a thermometer which read 100 degrees. […]

• No harm, potential for more than minimal, patternF947Aug 9, 2023

  Based on interview and record review, the facility failed to ensure staff received dementia training and/or abuse/neglect training for 3 of 5 sampled staff (F, G & H) reviewed for nurse aids in-service trainings. This failure placed residents at risk for receiving necessary care from unskilled staff. Findings included . Staff F, Certified Nursing Assistant, was hired on 06/18/2023. No training records or in-services provided showed Dementia or Abuse/Neglect training was completed since hire. Staff G, Certified Nursing Assistant, was hired on 12/02/2022. No training records or in-services provided showed Dementia or Abuse/Neglect training was completed since hire. Staff H, Certified Nursing Assistant, was hired on 11/07/2022. […]

• No harm, potential for more than minimal, isolatedF610Aug 21, 2025

  Based on interview and record review, the facility failed to ensure a thorough investigation was conducted for 1 of 2 sampled residents (Resident 1) reviewed for accident and incident investigations. This failure placed residents at risk for abuse and neglect, inappropriate corrective actions, and a diminished quality of life.Findings included . Record review of the facility policy, titled, Prevention and Reporting: Resident Mistreatment, Neglect, Abuse, Including Injuries of Unknown Source, and Misappropriation of Resident Property, dated 08/2022, documented, Abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. […]