Deficiency Index

Whitestone a Masonic and Eastern Star Community

Greensboro, North Carolina · CCN 345506

11 surveys since 2011, 3 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
31
Surveys
11
Harm or worse
3
Immediate jeopardy
2
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file9/11

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
60
Ownership
Non profit - Other
Chain
LIFE CARE SERVICES
County
Guilford
Medicare-certified since
2000

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=12, floor 20).

Last survey on record

Apr 17, 2025

571 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.705.15
Registered-nurse hours per resident day0.82—
Annual nurse turnover57.9%32.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$25,490 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K111.1%L—
Actual harmG111.1%H—I—
No harm, potential for more than minimalD555.6%E222.2%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 9 of the 31 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7582×

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

  • F6771×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6851×

    Assist a resident in gaining access to vision and hearing services.

  • F6891×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F7601×

    Ensure that residents are free from significant medication errors.

In the surveyor’s words

From the most serious findings on record at Whitestone a Masonic and Eastern Star Community, in the surveyor’s own words.

  • Immediate jeopardy, patternF880Aug 5, 2022

    Based on observations, staff, facility contracted Phlebotomist, and physician interviews, and record review, the facility failed to develop and implement facility policies for infection control as recommended by the Centers for Disease Control and Prevention (CDC) guidelines; the facility failed to implement current infection control measures as recommended by the CDC when a facility contracted Phlebotomist and 3 of 3 staff members (Treatment Nurse, Nursing Assistant #1 and Nursing Assistant #2) failed to wear the required Personal Protective Equipment (PPE) when they entered into COVID-19 enhanced droplet isolation rooms; a facility contracted Phlebotomist and 3 of 3 staff members (Treatment Nurse, Nursing Assistant #1 and Nursing Assistant #2) failed to remove PPE when they exited… […]

  • Actual harm, isolatedF689Apr 17, 2025

    Based on record review, observations, and Medical Director, family member, and staff interviews, the facility failed to utilize a sit to stand lift per manufacturer's instructions which resulted in the sling slipping up and causing extensive bruising to Resident #399 under the resident's left arm, left side, and across her breast. Resident #399 was prescribed an anticoagulant (blood thinner) daily for atrial fibrillation (irregular and often rapid heart rhythm that can lead to blood clots in the heart). The following day Resident #399 experienced a syncopal episode (temporary loss of consciousness due to a sudden, temporary drop in blood flow to the brain) and when assessed it was noted she had low blood pressure and an irregular pulse. […]

  • No harm, potential for more than minimal, patternF758Apr 17, 2025

    Based on record review and interviews with the Pharmacy Consultant, Medical Director and staff, the facility failed to have an adequate clinical indication for the use of an antipsychotic medication (Resident #42). This was for 1 of 5 residents whose medications were reviewed. The findings included: A review of Resident #42's medical record revealed a hospital Discharge summary dated [DATE] that included an order for Seroquel (an antipsychotic medication) 25 milligrams (mg) take a half tablet by mouth at bedtime. Resident #42 was admitted to the facility on [DATE] with diagnoses that included a history of a stroke. A review of the physician orders for Resident #42 included the following: - An order dated 2/25/25 for Seroquel 25mg take half a tablet by mouth at bedtime for anxiety. […]

  • No harm, potential for more than minimal, patternF836Apr 17, 2025

    Based on record review and staff interviews, the facility failed to verify that 1 of 5 nurses, Nurse #4, had a valid, non-expired nursing license. The facility was responsible for ensuring that all nursing staff employed had current licenses. The findings included: Review of facility's workers directory on [DATE] and an interview with the Human Resource Manager on [DATE] at 2:32 PM revealed Nurse #4 was hired on [DATE] as a Licensed Practical Nurse (LPN) and was still employed by the facility. A review of Nurse #4's LPN license with the North Carolina Board of Nursing (NCBON) revealed her LPN license approval date was [DATE] with an expiration date of [DATE]. A phone interview was conducted on [DATE] at 11:38 AM with Nurse #4. […]

  • No harm, potential for more than minimal, patternF641Mar 5, 2021

    Based on staff interviews and record review the facility failed to accurately code the behavior section (Section E) on the Minimum Data Set (MDS) assessment for 3 of 13 residents (Resident #11, Resident #14 and Resident #23) reviewed for MDS accuracy. Findings included: 1. Resident #11 was admitted to the facility on [DATE] with [DIAGNOSES REDACTED]. The quarterly MDS assessment dated [DATE] revealed dashes were coded in the behavior section for the items of behavior symptoms, rejection of care and wandering. On 3/4/21 at 9:44 AM an interview was completed with MDS Coordinator #1. She stated the Social Services Assistant (SSA) was responsible for the completion of section E on the MDS assessment. […]

Read 21 findings in full →The most serious and the most recent: 21 of 31 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 17, 2025Standard and complaint6 findings · 1 harm
  • Aug 5, 2022Standard3 findings · 1 harm
  • Mar 5, 2021Standard and complaint3 findings
  • Mar 10, 2020Complaint1 finding
  • Oct 10, 2019Standard and complaint3 findings
  • Nov 29, 2018Standard and complaint4 findings
  • Sep 28, 2016Standard3 findings
  • Nov 19, 2014Standard1 finding
Show the 3 earlier surveys
  • Mar 8, 2014Complaint2 findings · 1 harm
  • Aug 23, 2012—4 findings
  • Sep 1, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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