Deficiency Index

The Stewart Health Center

Charlotte, North Carolina · CCN 345495

9 surveys since 2012. The first finding at harm level was recorded in 2024.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
25
Surveys
9
Harm or worse
2
Immediate jeopardy
1
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file5/9

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
65
Ownership
Non profit - Corporation
Chain
LIFE CARE SERVICES
County
Mecklenburg
Medicare-certified since
1999

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=15, floor 20).

Last survey on record

Jul 10, 2026

122 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.505.15
Registered-nurse hours per resident day0.58—
Annual nurse turnover33.3%32.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$57,971 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ16.7%K—L—
Actual harmG16.7%H—I—
No harm, potential for more than minimalD853.3%E213.3%F213.3%
No harm, potential for minimalA—B16.7%C—
CMS’s current file: 15 of the 25 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F5821×

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • F5831×

    Keep residents' personal and medical records private and confidential.

  • F6401×

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

In the surveyor’s words

From the most serious findings on record at The Stewart Health Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Sep 23, 2025

    Based on observations, pictures captured of video footage, record review, and staff, family member, resident, and Medical Director interviews, the facility failed to ensure the necessary supervision was provided to prevent a cognitively impaired resident who was care planned as having a history of attempting to leave the facility, had impaired safety awareness, and hearing loss and aphasia (a language disorder that affects a person's ability to communicate) from exiting the building without staff knowledge. On Saturday 09/06/25, Resident #1 entered a conference room area where the inside entrance doors had been propped open by the Dietary Manger. The Dietary Manger then went to the kitchen and the left the conference room area unattended. […]

  • Actual harm, isolatedF583Mar 7, 2024

    Based on observations, record review, family and staff interviews the facility failed to maintain privacy during care and failed to obtain written consent for the use of cameras in residents' rooms for 2 of 2 samples residents reviewed for privacy (Resident #13 and #38). A reasonable person would expect privacy when care was being provided and not have a monitor screen showing them with private areas exposed and would feel humiliated and dehumanized. Findings included: 1. Resident #13 was admitted to the facility on [DATE]. The admission MDS dated [DATE] revealed Resident #13 was moderately cognitively impaired and had not exhibited any behaviors. […]

  • No harm, potential for more than minimal, widespreadF880Mar 7, 2024

    Based on record review, Physician, and staff interviews, the facility failed to implement an infection prevention and control program plan, failed to implement an infection surveillance plan for monitoring and tracking infections in the facility, and failed to review infection control policies annually. This practice had the potential to affect 60 of 60 residents in the facility. Findings included: The Infection Prevention and Control program policy (Revised October 2018) documented The infection prevention and control program was coordinated and overseen by the infection prevention specialist (infection preventionist), indicated Infection Control Policies should be reviewed at least annually, and Process surveillance and outcome surveillance are used as measures of the infection… […]

  • No harm, potential for more than minimal, widespreadF881Mar 7, 2024

    Based on record review and staff interviews the facility failed to develop an infection prevention and control program that established an antibiotic stewardship program with written protocols on antibiotic prescribing, documentation of the indication, dosage, and duration of use of antibiotics. This was evident in 4 of 4 monthly surveillance data reviewed (December 2023, January 2024, February 2024, and March 2024.) Findings included: On 3/7/24 the Infection Preventionist (IP) provided the policy sent to her by the Regional Clinical Director. The Policy provided titled Antibiotic Stewardship-Review and Surveillance of Antibiotic Use and Outcomes was revised December 2016. […]

  • No harm, potential for more than minimal, patternF656Mar 7, 2024

    Based on observations, record reviews, and staff interviews the facility failed to develop and implement a person-centered care plan for residents on anticoagulants (Resident # 209 and Resident #20), residents on psychotropic medications (Resident #210, #20, and #259), and a resident with a wander/elopement alarm (Resident #13) for 5 of 5 residents reviewed for development and implementation of a comprehensive care plan. Findings included: 1) Resident #209 was admitted to the facility on [DATE] with diagnoses which included chronic atrial fibrillation (irregular heart rhythm). Resident 209's care plan dated 2/15/2024 did not include goals and interventions for the use of anticoagulants. […]

Read 20 findings in full →The most serious and the most recent: 20 of 25 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 10, 2026Standard and complaint1 finding
  • Sep 23, 2025Complaint1 finding · 1 harm
  • May 16, 2025Standard1 finding
  • Mar 7, 2024Standard12 findings · 1 harm
  • Jul 12, 2019Standard2 findings
  • Dec 1, 2017Standard2 findings
  • Jan 19, 2017Standard3 findings
  • Dec 9, 2015Standard2 findings
Show the 1 earlier survey
  • Oct 19, 2012—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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