White Plains Center For Nursing Care, L L C

In the surveyor’s words

From the most serious findings on record at White Plains Center For Nursing Care, L L C, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Sep 15, 2025

  Based on observation and interview conducted during a Recertification Survey the facility did not ensure food was stored in accordance with professional standards for food service safety. Specifically, undated and unlabeled food items were observed in multiple freezers and refrigerator/s. The findings are;The facility policy Food Dating and Labeling dated 01/01/2023 documented all dining services employees shall enforce food safety by properly dating and labeling of all food items. Upon delivery all food items must be labeled with date received. […]

• No harm, potential for more than minimal, patternF584Sep 15, 2025

  Based on observation and interview during the recertification survey indicated that the facility did not provide residents with a clean, comfortable, and homelike environment. Specifically, multiple resident rooms showed signs of maintenance issues, including spackle and chipped paint, stained and sticky floors, an unpleasant odor, missing blinds, cabinets with chipped paint, black streaks on doors, and a white tint on a window. Furthermore, there was damage to the left armrest of Resident #74's wheelchair, and the wheelchair/seat cushion were soiled with white particles. […]

• No harm, potential for more than minimal, patternF812Dec 4, 2023

  Based on observations, interview, and record review, the facility did not ensure that food was stored, prepared, distributed, and served in accordance with professional standards for food service safety. Specifically, 1. Two heavily soiled circulation fans were in use, one in a food production area and one at the clean side of the dishwasher, 2. a. kitchen staff used their bare hand to retrieve a piece of aluminum foil that had fallen into a pan of chicken and gravy, and b. a soiled and peeling food cart was in use for holding cooked foods, 3. 1 of 3 nourishment refrigerators contained multiple unlabeled and expired food items, 4. a. For 2 of 2 microwaves for use on the resident units ([NAME] and Maple Avenue), there were no thermometers available to check food temperatures and b. […]

• No harm, potential for more than minimal, isolatedF550Sep 15, 2025

  Based on observation, record review and interviews during the recertification survey the facility did not ensure care was provided in a manner to maintain dignity and privacy for one (1) of (2) two residents (Resident #4) reviewed for dignity. Specifically, Resident #4 was observed undressed in bed with their body fully exposed and visible from the hallway. The findings include:The policy and procedure titled Resident Dignity and Privacy Policy last revised 03/17/2025, documented assist residents in grooming with full respect for their privacy and dignity. Visual privacy during activities of daily living care should be maintained at all times.Resident #4 was admitted to the facility with diagnoses including hemiplegia, aphasia and non-Alzheimer's dementia. […]

• No harm, potential for more than minimal, isolatedF583Sep 15, 2025

  Based on observation and interview during the recertification survey the facility did not ensure the residents right to personal privacy, including the right to promptly receive a package delivered to the facility for the resident, including those delivered through a means other than a postal service for one (1) of three (3) residents (Resident #33) reviewed for choices. Specifically, 1) the facility did not promptly deliver a package within 24 hours to Resident #33 after it had been shipped to and received by the facility.The findings include:The undated policy and procedure titled Mail Delivery documented the facility will ensure that all mail and packages are delivered to the appropriate recipient in a timely, correct and efficient manner. […]