Westlake Health Campus

In the surveyor’s words

From the most serious findings on record at Westlake Health Campus, in the surveyor’s own words.

• Actual harm, isolatedF686Oct 7, 2025

  This citation pertains to intake #2623642Based on interview and record review, the facility failed to conduct accurate assessments, complete wound treatments per Physician orders, implement interventions in a timely manner and have new wounds regularly assessed by medical providers for one resident (R901) of two residents reviewed for pressure ulcers, resulting in R901 developing two unstageable pressure ulcers on the left and right buttock that worsened into an infection which required an acute care transfer. Findings include:On 10/7/25 a concern submitted to the State Agency was reviewed that alleged R901 developed multiple pressure ulcers that became infected while at the facility. […]

• No harm, potential for more than minimal, widespreadF812Jan 7, 2026

  Based on observation, interview and record review the facility failed to maintain best practices in accordance with professional standards of food service safety. The deficient practice has the potential to result in food borne illness among all residents that consume food from the kitchen. Findings include: On 1/5/26 at approximately 9:40 a.m., during the initial tour of the kitchen, the following concerns were observed with cook F. Multiple single portioned condiments with an expired use by date (UBD) of 12/25/25 were observed in the reach in refrigerator. Two bags of refrigerated boiled eggs were observed without a UBD. A single serving portioned container of barbeque sauce was observed without any received or used by dates. […]

• No harm, potential for more than minimal, widespreadF814Oct 9, 2024

  Based on observation and interview, the facility failed to maintain the exterior dumpster area in a sanitary manner. This deficient practice had the potential to affect all residents in the facility. Findings include: On 10/7/24 at 9:05 AM, 8-10 trash bags were observed on the ground next to the dumpster. There was a brown liquid leaking out onto the ground from one of the bags. Dietary Manager (DM) D stated that the dumpster was probably full, so staff put the bags on the ground. DM D further stated that the dumpster was emptied this morning, but the bags had not yet been transferred into the dumpster.

• No harm, potential for more than minimal, widespreadF812Sep 14, 2023

  Based on observation, interview, and record review, the facility failed to ensure food in the kitchen was stored in a sanitary manner, food items were labeled and dated when opened or prepared, and prepared food and condiments were discarded by their use by dates. This had the potential to affect all residents who eat food from the kitchen. Findings include: On 9/12/23 at 8:50 AM, an observation of the kitchen was conducted with Director of Food Service (DFS) 'K'. The following was observed in the walk-in refrigerator: 1. Corn with a use by date of 9/11/23. 2. Tuna salad prepared by the facility with a use by date of 9/11/23. The following was observed in the reach-in refrigerator that contained beverages: 1. […]

• No harm, potential for more than minimal, widespreadF812Jul 29, 2021

  Based on observation, interview, and record review, the facility failed to maintain kitchen equipment in a sanitary manner and failed to ensure resident food items were labeled and dated, resulting in the increased potential for cross contamination and foodborne illness. This deficient practice had the potential to affect all residents that consume food from the kitchen. Findings include: During an initial tour of the kitchen with Dietary Manager (DM) N on [DATE] between 8:45 AM-9:30 AM, the following items were observed: The ice chute inside the kitchen ice machine was observed with a pink colored substance along the bottom edge. The ice compartment was full, and the ice was touching the bottom edge of the ice chute. […]