View Ridge Care Center

In the surveyor’s words

From the most serious findings on record at View Ridge Care Center, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF847Nov 24, 2025

  Based on interview and record review, the facility failed explain and ensure residents understood the arbitration agreement for 3 of 3 residents (Residents 74, 75, and 81) when reviewed for arbitration agreement. This failure placed residents at risk of forfeiting their right to a jury trial, inability to seek restitution for errors made by the facility, and a diminished quality of life.Findings included .Review of Resident 74's arbitration agreement, dated 11/18/2025, was electronically signed by them. […]

• No harm, potential for more than minimal, widespreadF880Nov 24, 2025

  Based on observation, interview, and record review, the facility failed to ensure staff were compliant with Infection Prevention and Control Guidelines and standards of practice for 1 of 1 residents (Resident 81) reviewed for Transmission Based Precaution (TBP-are a set of infection control measures used in healthcare settings to prevent the spread of infectious diseases that are transmitted through contact with an infected patient, their bodily fluids, or contaminated surfaces or objects), 1 of 1 residents (Resident 3) observed during wound dressing change, 1 of 1 residents (Resident 78) observed for a Peripherally Inserted Central Catheter (PICC- a long, thin tube inserted into a small arm vein and threaded to a large vein near the heart) dressing changes and the develop a facility water… […]

• No harm, potential for more than minimal, widespreadF812Aug 30, 2024

  Based on observation, interview and record review, the facility failed to ensure food was stored, prepared, and served under sanitary conditions in 1 of 1 facility kitchens, 1 of 2 dining rooms (1st floor) and 2 of 2 nourishment refrigerators (1st and 2nd floors). The facility failed to ensure the dishwashing machine maintained adequate hot water temperature, to ensure the kitchen and dining room ceilings were free of dust and lint, to ensure the nourishment refrigerators were clean and sanitary, to ensure food preparation equipment surfaces were sanitary, and to ensure overhead light fixtures were sanitary and in good repair. These failed practices placed residents at risk for foodborne illnesses. […]

• No harm, potential for more than minimal, widespreadF812May 11, 2023

  Based on observation, interview, and record review, the facility failed to store and prepare foods in accordance with professional standards in 1 of 1 kitchen reviewed. Failure to ensure foods stored in the refrigerator, freezer, and dry storage were labeled and dated after opening, failure of staff to wash their hands, and failure to wear a hair net in food preparation areas had the potential to spread food borne illness. Findings included . Review of the facility's undated policy titled, Hairnet Use, showed that all persons entering beyond the red line/clean kitchen area must wear a hairnet and gloves must be changed and hand hygiene performed each time the hairnet was touched. […]

• No harm, potential for more than minimal, patternF565Nov 24, 2025

  Based on interview and record review, the facility failed to follow-up on concerns of the resident council related to resident care for 4 of 5 resident council meeting minutes (June-August 2025 and October 2025) when reviewed for resident council. This failure placed residents at risk for unmet care needs and a diminished quality of life. Findings included .Review of the facility policy titled, Policy and Procedure for addressing resident concerns from Resident Council, undated, documented if there was a concern brought up from resident council, a grievance form would be filled out. […]