Regency Care Center at Monroe
Monroe, Washington · CCN 505350
27 surveys since 2010, 8 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 103
- Surveys
- 27
- Harm or worse
- 8
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 92
- Ownership
- For profit - Limited Liability company
- Chain
- REGENCY PACIFIC MANAGEMENT
- County
- Snohomish
- Medicare-certified since
- 1989
CMS ratings
- Overall
- 4
- Health inspection
- 3
- Staffing
- 5
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded fewer weighted findings than most of its peer group.
Weighted by harm level, against 52 for-profit facilities of 66–99 beds in Washington.
Last survey on record
Jun 3, 2026
159 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.08 | 4.01 |
| Registered-nurse hours per resident day | 1.08 | — |
| Annual nurse turnover | 31.7% | 41.9% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D2060.6% | E1133.3% | F26.1% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8803×
Provide and implement an infection prevention and control program.
- F6412×
Ensure each resident receives an accurate assessment.
- F6562×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6842×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F8012×
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
In the surveyor’s words
From the most serious findings on record at Regency Care Center at Monroe, in the surveyor’s own words.
- No harm, potential for more than minimal, widespreadF801May 7, 2025
Based on interview and record review, the facility failed to ensure that unless the facility had a full-time Registered Dietician, that the Dietary Manager (Staff E) had completed an academic program in nutrition or dietetics accredited by an appropriate national accreditation organization. This failure placed residents at risk of receiving dietary services from staff without the required competencies and skills to carry out food and nutrition services. Findings include . In an interview on 05/02/2025 at 10:13 AM, Staff E, Dietary Manager stated that they have worked as Dietary Manager for almost a year. They were currently enrolled for the dietary manager certification and will be done in December 2025. […]
- No harm, potential for more than minimal, widespreadF801Feb 26, 2024
Based on interview, and record review, the facility failed to ensure the person designated to serve as the Director of Food and Nutrition Services (Staff P) had the proper qualifications. This failure placed all residents at risk of receiving dietary services from staff without the required competencies and skills to carry out food and nutrition services. Findings included . On 02/20/2023 at 9:16 AM, Staff P, Dietary Manager (DM), stated they were not a certified DM. Staff P stated they had only experienced survey twice and were in the process of obtaining their certification. In an interview on 02/23/2024 at 1:08 PM, Staff P stated the facility had a contracted Registered Dietician that comes to the facility weekly. […]
- No harm, potential for more than minimal, patternF585May 7, 2025
Based on interview and record review the facility failed to have a system in place that ensured grievances were addressed and resolved in response to residents' verbal conveyance of concerns for 6 of 6 resident council's (October 2024, December 2024, January 2025, March 2025 and April 2025), who verbalized complaints during Resident Council (RC) meeting and failed to follow the grievance process for 1 of 1 residents (Resident 47) who voiced grievances of missing pants. These failures led to residents repeatedly reporting the same issues without resolution and placed them at risk of feeling frustrated, unimportant, with diminished self-worth and decreased quality of life. Findings included . […]
- No harm, potential for more than minimal, patternF880May 7, 2025
<EQUIPMENT SANITATION> During an observation on the Cascade unit on 05/07/2025 at 2:25 PM, Staff S, NAC, was observed pushing the mechanical lift from inside room [ROOM NUMBER] and placed it along the wall in the hallway. Staff S did not disinfect the mechanical lift. One minute later, observed Staff K, exit room [ROOM NUMBER]. Staff K reported that they had used the lift with Staff S in room [ROOM NUMBER]. Staff K walked down the hallway and into another room and did not disinfect the mechanical lift. During an interview on 05/07/2025 at 2:50 PM, Staff K stated they had not disinfected the lift because Staff S had pushed it into the hallway. […]
- No harm, potential for more than minimal, patternF688Feb 26, 2024
Based on observation, interview, and record review, the facility failed to ensure 4 of 5 residents (Resident 3, 6, 21, and 7) reviewed for range of motion (ROM) received appropriate treatment and services to increase ROM and/or prevent further decrease in ROM. This failure placed the residents already identified with decreased ROM risk for further decline in ROM. Findings included . Review of a facility policy titled, Restorative Program, dated April 2018, showed, The goal of the Restorative Program was to promote and maintain the highest practicable level of physical, mental and psychosocial functioning and thereby improve self-esteem and quality of life. […]
Read 28 findings in full →The most serious and the most recent: 28 of 103 on record.
Every survey on record
FindingsAt actual harm or above
- Jul 31, 2026Standard3 findings
- Jun 3, 2026Complaint1 finding
- May 7, 2025Standard12 findings
- Feb 26, 2024Standard9 findings
- Dec 20, 2023Complaint1 finding
- Sep 21, 2023Complaint1 finding
- Oct 4, 2022Standard9 findings
- Nov 26, 2019Standard10 findings
Show the 19 earlier surveys
- Apr 10, 2019Complaint1 finding
- Jan 23, 2019Complaint1 finding
- Dec 13, 2018Complaint1 finding
- Oct 2, 2018Standard10 findings · 1 harm
- May 30, 2018Complaint1 finding
- Sep 8, 2017Complaint1 finding
- Jul 27, 2017Standard5 findings
- May 27, 2016Standard10 findings
- Mar 15, 2016Complaint3 findings · 2 harm
- Jan 5, 2016Complaint1 finding · 1 harm
- Apr 21, 2015Standard7 findings
- Mar 31, 2015Complaint1 finding · 1 harm
- Feb 25, 2015Complaint2 findings · 2 harm
- May 16, 2014Standard3 findings
- Dec 23, 2013—1 finding
- Aug 27, 2013—1 finding
- Jan 23, 2012—4 findings
- Dec 22, 2011—1 finding · 1 harm
- Dec 20, 2010—3 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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