Deficiency Index

Twin Oaks Rehabilitation and Healthcare Center

Mobile, Alabama · CCN 015211

9 surveys since 2012. The first finding at harm level was recorded in 2019.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
39
Surveys
9
Harm or worse
1
Immediate jeopardy
1
The record, 2012–2023
’12’15’20’23
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file6/9

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
131
Ownership
For profit - Corporation
Chain
BALL HEALTHCARE SERVICES
County
Mobile
Medicare-certified since
1978

CMS ratings

Overall
4
Health inspection
4
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=3, floor 20).

Last survey on record

Oct 26, 2023

1,110 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.373.81
Registered-nurse hours per resident day0.53—
Annual nurse turnover34.0%47.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ116.7%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD466.7%E116.7%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 6 of the 39 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F6891×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F7551×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F7611×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F9471×

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

In the surveyor’s words

From the most serious findings on record at Twin Oaks Rehabilitation and Healthcare Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF880Oct 26, 2023

    Based on observations, interviews, resident record review, and review of facility policies titled Hand Hygiene, Standard Precautions, and Infection Prevention and Control Program the facility failed to ensure staff provided care to residents, handled soiled linen, lift slings, and mechanical lifts, in a manner to prevent the spread of infection in the facility. On 10/24/2023 during surveyor observations, staff failed to: wash or sanitize hands between residents; dispose of lift slings appropriately after resident use; sanitize the mechanical lift appropriately after resident use. This had the potential to affect Resident Identifier (RI) #81, RI #20, RI #3, and RI #19, four of 28 sampled residents. A facility policy titled Standard Precautions revised 09/2010 documented: . 1. […]

  • No harm, potential for more than minimal, isolatedF761Oct 26, 2023

    Based on observation, interviews, and review of a facility policy titled MEDICATION STORAGE IN THE FACILITY, the facility failed to ensure stock Ativan (Lorazepam), a controlled medication, was stored in the medication refrigerator in a secured non-removable container, this was observed on 10/26/2023. This affected one of two medication refrigerators reviewed. Findings include: A facility policy titled MEDICATION STORAGE IN THE FACILITY with a revised date of 08/2014 documented: . CONTROLLED SUBSTANCE STORAGE . Policy Medications included in the Drug Enforcement Administration (DEA) classification as controlled substances are subject to special handling, storage, . Procedures . C. […]

  • No harm, potential for more than minimal, isolatedF755Aug 5, 2021

    Based on interview, review of facility forms CERTIFICATE OF INVENTORY AND DESTRUCTION and review of facility policies titled, CONTROLLED SUBSTANCE DISPOSAL and MEDICATION DESTRUCTION FOR NON-CONTROLLED MEDICATIONS, the facility failed to ensure the required number of signatures for destruction of controlled and non-controlled medications were present and documented on the destruction forms. This affected two of twelve months reviewed for destruction for the year 2020 and three of six months reviewed for the year 2021. […]

Read 20 findings in full →The most serious and the most recent: 20 of 39 on record.

Every survey on record

FindingsAt actual harm or above

  • Oct 26, 2023Standard2 findings
  • Aug 5, 2021Standard1 finding
  • Nov 2, 2019Standard3 findings · 1 harm
  • Dec 15, 2016Standard6 findings
  • Oct 29, 2015Standard and complaint5 findings
  • Jan 23, 2015Standard and complaint9 findings
  • May 15, 2014Standard3 findings
  • Mar 30, 2013—3 findings
Show the 1 earlier survey
  • Mar 1, 2012—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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