Deficiency Index

The Rowland

Covina, California · CCN 056117

39 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
284
Surveys
39
Harm or worse
10
Immediate jeopardy
6
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records.

Beyond CMS’s monthly file32/39

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
126
Ownership
For profit - Corporation
Chain
Independent
County
Los Angeles
Medicare-certified since
1980

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 110 for-profit facilities of 100–127 beds in California.

Last survey on record

Jul 2, 2026

130 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.604.16
Registered-nurse hours per resident day0.32—
Annual nurse turnover14.0%37.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$30,421 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K22.4%L—
Actual harmG—H—I—
No harm, potential for more than minimalD4756.0%E3339.3%F22.4%
No harm, potential for minimalA—B—C—
CMS’s current file: 84 of the 284 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8806×

    Provide and implement an infection prevention and control program.

  • F6955×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F6844×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F8124×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5783×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

In the surveyor’s words

From the most serious findings on record at The Rowland, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF925Nov 5, 2021

    Based on observation, interview, and record review, the facility failed to have an effective pest control program to prevent cockroach (roaches, a small insect that can carry and spread infectious diseases) infestation (the presence of an unusually large number of cockroaches) in the facility's kitchen for 74 of 74 residents (Residents 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, and 74). […]

  • Immediate jeopardy, patternF689Jun 10, 2024

    Based on observation, interview, and record review, the facility failed to ensure residents had an environment free of accident hazards (risks) for two of four residents (Residents 8 and 36) who were smokers (tobacco users) by failing to: 1. Implement the facility's smoking policy titled, Smoking Policy-Residents, for Residents 8 and 36 who did not have smoking privileges to smoke with staff supervision, and for staff to keep Residents 8 and 36's smoking articles including cigarettes and cigarette lighters for Residents 8 and 36. 2. […]

  • Immediate jeopardy, patternF812Jun 10, 2024

    Based on observation, interview, and record review, the facility failed to maintain safe food handling practices by failing to: A.1. Store one of one ice scoop in a sanitary condition. The ice scoop was stored in the ice scooper container that had approximately 100 milliliters (ml-unit of measurement) of brown liquid substance. The ice scoop was touching the brown liquid substance. Certified Nursing Assistant 1 (CNA 1) and CNA 3 used the contaminated ice scooper to fill up two ice chests (containers) with ice and distributed the ice chests to the North and South Nursing Stations. […]

  • Actual harm, isolatedF689Apr 27, 2022

    Based on interview and record review, the facility failed to ensure one of two sample residents (Resident 1) who was assessed at risk for falls, had impaired vision and had a diagnosis of [CONDITION(S)] ([CONDITION(S)]) and history of syncopal episodes (a temporary loss of consciousness [awareness] usually related to insufficient blood flow to the brain) and collapse (to fall) was free from fall accidents and injury and was provided supervision by ensuring: 1. All relevant staff who cared for Resident 1 that included, Certified Nursing Assistants (CNA 1 and 2) were aware the resident was at risk for falls to ensure the resident was supervised during transfers, walking, and toileting to prevent falls. 2. […]

  • No harm, potential for more than minimal, widespreadF802Jun 11, 2021

    Based on observation, interview, and record review, the facility failed to ensure kitchen staff were routinely trained and evaluated for competency related to their duties when: a. Diet Aide 1 (DA 1) and Cook 1 did not know sanitary food storage policy related to storing scoop inside the bulk container(cross reference F812). b. Dishwasher 1 (DW 1) and DA 1 did not know the proper sanitizer test strip to use for the dish machine sanitizer and quaternary ammonium (QUAT, a type of sanitizing solution) sanitizer. DA 1 and dietary supervisor (DS) did not know the concentration strength of the quaternary ammonium sanitizer. c. Cook 2 did not follow standardized recipes when preparing pureed diet and was not evaluated for competency related to puree preparation (cross reference F803). d. […]

Read 30 findings in full →The most serious and the most recent: 30 of 284 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 21, 2026Complaint1 finding
  • Jul 2, 2026Standard15 findings
  • Apr 23, 2026Complaint5 findings
  • May 16, 2025Standard16 findings
  • Oct 18, 2024Complaint1 finding
  • Jun 10, 2024Standard20 findings · 2 harm
  • Sep 5, 2023Complaint1 finding
  • Feb 28, 2023Complaint1 finding
Show the 31 earlier surveys
  • Nov 29, 2022Complaint1 finding
  • Apr 27, 2022Complaint1 finding · 1 harm
  • Nov 5, 2021Complaint2 findings · 1 harm
  • Oct 19, 2021Complaint1 finding
  • Aug 23, 2021Complaint1 finding
  • Jun 11, 2021Standard and complaint26 findings
  • Mar 25, 2021Complaint1 finding
  • Mar 4, 2021Complaint1 finding
  • Feb 11, 2021Complaint1 finding
  • Oct 13, 2020Complaint8 findings · 4 harm
  • Oct 7, 2020Complaint3 findings
  • Oct 6, 2020Complaint1 finding
  • Sep 22, 2020Complaint2 findings
  • Apr 7, 2020Complaint2 findings
  • Apr 6, 2020Complaint3 findings
  • Sep 19, 2019Complaint2 findings
  • Jun 7, 2019Complaint3 findings
  • Apr 1, 2019Standard19 findings
  • Mar 23, 2018Standard23 findings
  • Nov 3, 2017Complaint2 findings
  • Nov 2, 2017Complaint1 finding
  • Sep 28, 2017Complaint4 findings · 1 harm
  • Jun 26, 2017Complaint1 finding
  • May 5, 2017Standard13 findings
  • May 4, 2017Complaint2 findings
  • Mar 18, 2016Standard20 findings · 1 harm
  • Jan 23, 2015Standard23 findings
  • Sep 28, 2013—18 findings
  • Jun 21, 2012—11 findings
  • Feb 7, 2012—1 finding
  • Mar 4, 2011—27 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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