Deficiency Index

Southland

Norwalk, California · CCN 555070

42 surveys since 2011. The first finding at harm level was recorded in 2021.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
214
Surveys
42
Harm or worse
4
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file20/42

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Limited Liability company
Chain
THE ENSIGN GROUP
County
Los Angeles
Medicare-certified since
1977

CMS ratings

Overall
1
Health inspection
1
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 110 for-profit facilities of 100–127 beds in California.

Last survey on record

May 28, 2026

165 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.404.16
Registered-nurse hours per resident day0.55—
Annual nurse turnover41.7%37.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$38,376 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG33.3%H—I—
No harm, potential for more than minimalD4548.9%E4043.5%F44.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 92 of the 214 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8806×

    Provide and implement an infection prevention and control program.

  • F6565×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F7555×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F5504×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6844×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

In the surveyor’s words

From the most serious findings on record at Southland, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF880Jan 2, 2021

    Based on observation, interview and record review, the facility failed to implement interventions to prevent the spread of Coronavirus (a highly contagious virus that causes severe respiratory illness that affects the lungs and airways) which had the potential to affect 78 out of 78 residents currently in the facility and affected 58 out of 192 staff members (certified nurse assistants (CNAs 1, 2, 4, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26), Licensed Vocational Nurses (LVNs 4, 5, 6, 7, 8, 9. […]

  • Actual harm, isolatedF684Jan 30, 2025

    Based on interview, and record review, the facility failed to ensure the resident, who had diagnosis of type 2 diabetes [a disorder characterized by difficulty in blood sugar control and poor wound healing]) and was receiving blood sugar lowering medication, had blood sugar monitoring to ensure the effectiveness of Empagliflozin (medication to lower blood sugar) and to prevent the resident from having hyperglycemia (level of glucose (blood sugar) in the blood is abnormally high) leading to diabetic ketoacidosis (life-threatening complication of diabetes that occurs when the blood sugar levels are too high and untreated for a prolonged length of time) for one of 3 sampled residents (Resident 1). The facility failed to: 1. […]

  • Actual harm, isolatedF689Mar 29, 2024

    Based on observation, interview, and record review, the facility failed to ensure the resident, who was riding in the facility's van while sitting in a wheelchair, had a shoulder seat belt strap on to secure upper body for one of 23 sampled residents (Resident 32). This deficient practice resulted in Resident 32 thrown forward with a wheelchair landing on top of the resident when Driver 1 abruptly stops the vehicle on a yellow light. Resident 32 was admitted to general acute care hospital (GACH) on 3/19/2024 and hospitalized for six days with multiple fractures (broken bone) including fracture to both arms, both legs and neck. […]

  • Actual harm, isolatedF689Nov 28, 2023

    Based on interview and record review, the facility failed to ensure a certified nursing assistant (CNA 1) did not provide perineal care (washing the genital [reproductive organs located on the outside of the body] and rectal [area where a person holds stool before excreting it from the body] areas of the body) by himself without the assistance of another staff to a resident who required a two-persons physical assistance with toileting and personal hygiene for one of two sampled residents (Resident 1). […]

  • No harm, potential for more than minimal, widespreadF880Dec 17, 2025

    Based on observation. interview and record review, the facility failed to Implement the facilities procedures and policy (P&P) titled Infection Prevention and Control plan revised 5/2023, indicating standard and transmission-based precautions would be followed to prevent the spread of infections by failing to ensure visitors and staff use Personal Protective Equipment (PPE - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) when indicated.These failures had the potential to result in compromised infection control measures resulting in the spread of Covid-19 (a highly contagious respiratory infection caused) infection among residents, staff, and visitors.Findings:A. […]

Read 24 findings in full →The most serious and the most recent: 24 of 214 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 12, 2026Complaint2 findings
  • Aug 11, 2026Complaint2 findings
  • May 28, 2026Complaint1 finding
  • May 7, 2026Standard and complaint18 findings
  • Mar 13, 2026Complaint3 findings
  • Jan 30, 2026Complaint1 finding
  • Dec 17, 2025Complaint1 finding
  • Dec 12, 2025Complaint2 findings
Show the 34 earlier surveys
  • Jul 2, 2025Complaint2 findings
  • Mar 14, 2025Standard and complaint31 findings
  • Jan 30, 2025Complaint3 findings · 1 harm
  • Jan 8, 2025Complaint1 finding
  • Sep 24, 2024Complaint1 finding
  • Sep 5, 2024Complaint2 findings
  • Jun 17, 2024Complaint1 finding
  • May 13, 2024Complaint1 finding
  • Mar 29, 2024Standard and complaint15 findings · 1 harm
  • Jan 26, 2024Complaint1 finding
  • Jan 10, 2024Complaint1 finding
  • Dec 4, 2023Complaint1 finding
  • Nov 28, 2023Complaint2 findings · 1 harm
  • Nov 21, 2023Complaint1 finding
  • Nov 8, 2023Complaint2 findings
  • Jul 28, 2023Complaint1 finding
  • May 13, 2022Complaint1 finding
  • Apr 8, 2022Standard14 findings
  • Feb 25, 2022Complaint1 finding
  • Sep 24, 2021Complaint1 finding
  • Jan 2, 2021Infection control1 finding · 1 harm
  • Jan 9, 2020Standard and complaint9 findings
  • Jan 14, 2019Standard13 findings
  • Aug 10, 2018Complaint1 finding
  • Jul 24, 2018Complaint4 findings
  • May 21, 2018Complaint1 finding
  • Feb 6, 2018Standard8 findings
  • Nov 28, 2017Complaint4 findings
  • Mar 13, 2017Complaint1 finding
  • Jan 22, 2017Standard14 findings
  • Nov 1, 2015Standard10 findings
  • Jul 15, 2014Standard14 findings
  • Mar 19, 2013—7 findings
  • Dec 3, 2011—14 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction