The Plaza Rehab and Nursing Center

In the surveyor’s words

From the most serious findings on record at The Plaza Rehab and Nursing Center, in the surveyor’s own words.

• No harm, potential for more than minimal, isolatedF698Aug 24, 2026

  Based on the staff interviews and record review, the facility failed to ensure a resident requiring dialysis received services consistent with professional standards of practice. This was evident for one (Resident #6) of one resident investigated for Dialysis. Specifically, Resident #6, who receives dialysis treatment three times per week, did not receive dialysis treatment on was not provided dialysis treatment as expected on 01/23/2026, and was not rescheduled for treatment due to the facility's failure to communicate and collaborate with the dialysis facility. […]

• No harm, potential for more than minimal, isolatedF609Dec 9, 2025

  Based on observation, record review, and interviews conducted during an Abbreviated Survey (2622908), the facility did not ensure that all alleged violations involving abuse, neglect, including injuries of unknown source were reported immediately, but not later than 2 hours after the allegation was made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the New York State Department of Health. This was evident for one 1(Resident #1) out of 3 residents reviewed for accidents. […]

• No harm, potential for more than minimal, isolatedF584May 6, 2025

  2. The New York State Complaint Intake Summary (#NY00351324) dated 01/14/2025 documented that a family representative stated that the residents' rooms were left with crumbs and garbage on the floor, and the Administrator was notified about their concerns and nothing was done about it. On 04/30/2025 at 01:08 PM, in room [ROOM NUMBER] on Unit 9 East, paper towels and old tissues of a brownish color were observed on the floor. Two trash cans by the bedside were nearly full of trash. The resident who resided in room [ROOM NUMBER] stated that the housekeeping staff do not come to clean very often, and they only come in one or two times a week. […]

• No harm, potential for more than minimal, isolatedF609May 6, 2025

  2. Resident #523 was admitted to the facility with diagnoses including Alzheimer's Disease, Insomnia, Diabetes and Spontaneous Ecchymoses. The Quarterly Minimum Data Set (a resident assessment tool) dated 11/04/2024 documented that Resident #523 as severely cognitively impaired but requiring only supervision or set up for all Activities of Daily Living. A Medical note dated 01/28/2025 at 1:07 PM states that Resident #523 was seen for multiple scratches and ecchymoses to the upper extremities and left breast. Resident #523 was unable to provide any relevant history in view of their cognitive deficits. […]

• No harm, potential for more than minimal, isolatedF693May 6, 2025

  Based on observations, interviews and record reviews conducted during the Recertification survey from 04/29/2025 to 05/06/2025, the facility did not ensure that a resident who is fed by enteral means receives the appropriate treatment and services to prevent complications of enteral feeding. This was evident in 1 (Resident #106) of 1 resident of reviewed for Tube Feeding. Specifically, tube feedings were not appropriately labelled with the resident's name, the flow rate, the time, and the date of the administration for Resident #106. The findings are: Resident #106 was admitted to the facility with diagnoses that included Cerebral Infarction with Aphasia, and Dysphagia. On 04/29/2025 at 11:46 AM, Resident #106 was observed in bed with their tube feeding running. […]