Deficiency Index

The Heights on Huebner

San Antonio, Texas · CCN 676224

22 surveys since 2011, 8 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
112
Surveys
22
Harm or worse
8
Immediate jeopardy
7
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy7

Findings at the most serious level CMS records.

Beyond CMS’s monthly file15/22

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Corporation
Chain
TOUCHSTONE COMMUNITIES
County
Bexar
Medicare-certified since
2009

CMS ratings

Overall
4
Health inspection
4
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 377 for-profit facilities of 100–127 beds in Texas.

Last survey on record

Jan 14, 2026

299 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.093.25
Registered-nurse hours per resident day0.50—
Annual nurse turnover42.7%54.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1372.2%E527.8%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 18 of the 112 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F6091×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at The Heights on Huebner, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF641Jan 14, 2026

    Based on observation, interview, and record review, the facility failed to ensure the resident assessment accurately reflected the resident's status for 5 of 11 residents (Resident #6, Resident #9, Resident #46, Resident #68, and Resident #125) who were reviewed for resident assessments. 1.The facility failed to document Resident #6's use of scheduled pain medication and lack of use of anticonvulsant medication on the quarterly MDS assessment. 2.The facility failed to document Resident #9's use of anticonvulsant medication on the quarterly MDS assessment. 3.The facility failed to document Resident #46's use of antiplatelet medication on the quarterly MDS assessment. […]

  • No harm, potential for more than minimal, patternF689Jan 14, 2026

    Based on observation, interview, and record review, the facility failed to ensure the resident environment remained as free of accident hazards as possible for 4 (Resident #4, Resident #103, Resident #26, and Resident #144) of 22 residents reviewed for accidents and hazards.1. The facility failed to ensure Resident #144 and Resident #103 did not have a disposable razor in his room.2. The facility failed to ensure Resident #4 did not have prohibited chemical and topical products stored in her room.3. The facility failed to ensure Resident #26 did not have prohibited medications and flammable products stored in his room.These failures could place residents at risk of harm or injury and contribute to avoidable accidents and a decline in health.The findings included: 1. […]

  • No harm, potential for more than minimal, patternF842Jan 14, 2026

    Based on observation, interview and record review, the facility failed to maintain medical records that were complete and accurately documented in accordance with accepted professional standards and practices for 1 of 8 residents (Residents #4) reviewed for medical records. 1. The facility failed to ensure Resident #4's medication consent form was missing the nurse signature required to witness on the original medication consent for her antidepressant medication venlafaxine and the replacement consent form did not include the medication name. 2. […]

  • No harm, potential for more than minimal, patternF880Jan 14, 2026

    Based on observation, interview, and record review, the facility failed to establish and maintain an infection control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development of communicable diseases and infections for 5 of 6 residents (Resident #7, Residents #97, Resident#34. Resident #144 and Resident #4) reviewed for infection control.1. The facility failed to ensure CNA D sanitized the pulse oximeter used between Resident #7 and Resident #97.2. The facility failed to ensure MA E sanitized the blood pressure cuff used between Resident #34 and Resident #144.3. The facility failed to ensure Resident #4's wound bed did not come in contact with a used bed sheet after it was cleaned while RN L was performing wound care. 4. […]

  • No harm, potential for more than minimal, patternF656May 16, 2024

    Based on interviews and record review, the facility failed to develop and implement a comprehensive person-centered care plan for that described the services that were to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 3 of 8 residents (#5, #6 and #7) reviewed for care plans. 1. Resident #5's care plan did not indicate that she had a colostomy (a surgical opening for the colon in the abdomen). 2. Resident #6's care plan did not indicate that she had a foley catheter (a flexible tube that was inserted through the urethra and into the bladder to drain urine). 3. […]

Read 28 findings in full →The most serious and the most recent: 28 of 112 on record.

Every survey on record

FindingsAt actual harm or above

  • Jan 14, 2026Standard8 findings
  • Nov 20, 2025Complaint1 finding
  • May 2, 2025Complaint1 finding
  • Nov 1, 2024Standard3 findings
  • Aug 24, 2024Complaint1 finding
  • May 16, 2024Complaint1 finding
  • Sep 29, 2023Standard3 findings
  • Jul 22, 2022Standard3 findings
Show the 14 earlier surveys
  • Mar 25, 2022Infection control2 findings
  • Jan 8, 2022Complaint1 finding
  • May 20, 2021Standard1 finding
  • Dec 29, 2020Complaint2 findings
  • Sep 11, 2019Standard and complaint11 findings
  • Jul 25, 2019Complaint2 findings
  • Sep 7, 2018Standard11 findings
  • Oct 12, 2017Standard8 findings
  • Sep 29, 2016Standard6 findings
  • Nov 12, 2015Standard5 findings
  • Oct 23, 2014Standard and complaint28 findings · 8 harm
  • Oct 31, 2013—7 findings
  • Oct 18, 2012—2 findings
  • Sep 23, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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