Riverside Oaks

In the surveyor’s words

From the most serious findings on record at Riverside Oaks, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF880Apr 27, 2025

  Based on observations, interviews, and record reviews, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 3 of 3 residents (Resident #1, Resident #4, and Resident #5) reviewed for infection control. 1. The facility failed to ensure CNA C performed Resident #1's catheter care according to facility policy and professional standards on 4/27/25. 2. The facility failed to ensure LVN E performed hand hygiene appropriately and donned PPE when providing catheter care to Resident #4 on 4/27/25. 3. […]

• No harm, potential for more than minimal, patternF812Jul 12, 2024

  Based on observation, interview, and record review, the facility failed to store, prepare, and serve food in accordance with professional standards for food service safety for 4 of 4 plates with 2 of 3 staff. 1. DA A placed food on the plates-meat, baked potato, and carrots. While DA A fixed the plates, DA A left the work station several times, doffed (removed) his gloves and donned (put on) new gloves without performing hand hygiene. 2. DA B placed condiments, a roll, a carton of milk, and a cup of ice tea on the tray used a plate cover then placed on the cart to serve to the residents in the dining room. DA B left the work station once and doffed his gloves and donned clean gloves without using hand sanitizer or washing his hands. […]

• No harm, potential for more than minimal, patternF812May 19, 2023

  Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen, in that: The facility failed to ensure in the kitchen that three (3) ceiling vents in front of the Dietary Manager's office, six (6) ceiling panels in the dishroom, and four (4) ceiling panels in front of the refrigerators were clean and free of dirt and grease. This failure could place residents who received meals and snacks from the kitchen at risk for food borne illness. […]

• No harm, potential for more than minimal, patternF925May 19, 2023

  Based on observations, interviews, and record reviews, the facility failed to maintain an effective pest control program for 2 of 18 rooms on the hall (A) and 1 and 1 kitchen reviewed for pests, in that: The facility failed to ensure the pest control program was thoroughly working in all areas of the facility. 1. Resident #13 had multiple flies on her blankets and one fly on her face. 2. Flying insects were observed in the kitchen. 3. Room A 16 A bed had a 2 inches roach crawling on her wall. […]

• No harm, potential for more than minimal, patternF880Nov 4, 2022

  Based on observation, interview, and record review, the facility failed to maintain an Infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable disease and infection for 1 of 3 residents (Resident #6) and, one of one dining room reviewed for infection control, in that: 1. While providing incontinent care for Resident #6, CNA A did not wash her hands before touching the resident and after touching a trash can with her bare hands. 2. CNA B and CNA C did not perform hand hygiene while assisting residents during the lunchtime meal. These deficient practices could place residents at-risk for infection due to improper care practices. The findings include: 1. […]