Deficiency Index

The Guardian Center

Brockton, Massachusetts · CCN 225382

22 surveys since 2011, 11 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
116
Surveys
22
Harm or worse
11
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse11

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file17/22

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
123
Ownership
For profit - Limited Liability company
Chain
BEST CARE SERVICES
County
Plymouth
Medicare-certified since
1990

CMS ratings

Overall
1
Health inspection
2
Staffing
3
Quality measures
1

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 80 for-profit facilities of 100–127 beds in Massachusetts.

Last survey on record

Jun 10, 2026

152 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.293.64
Registered-nurse hours per resident day0.80—
Annual nurse turnover41.1%40.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG23.2%H11.6%I—
No harm, potential for more than minimalD3556.5%E1321.0%F914.5%
No harm, potential for minimalA—B23.2%C—
CMS’s current file: 62 of the 116 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5803×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5512×

    Give the resident's representative the ability to exercise the resident's rights.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

In the surveyor’s words

From the most serious findings on record at The Guardian Center, in the surveyor’s own words.

  • Actual harm, patternF675Nov 10, 2022

    Based on observation, record review, and interview the facility failed to provide the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being for four Residents (#89, #69, #22, and #29), out of a total sample of 27 residents. Specifically, the facility failed: 1. For Resident #89, to implement the Resident's interdisciplinary care plan for activities which resulted in a decline in the Resident's psychosocial well-being; 2. For Resident #69, to implement the Resident's interdisciplinary care plan for his/her dominant language and failed to support the Resident's cultural and activities preferences; 3. […]

  • Actual harm, isolatedF684Nov 10, 2022

    Based on observations, interviews, and record review, the facility failed to ensure quality of care was provided, according to the plan of care, facility protocols, and professional standards of practice for three Residents (#32, #55, and #69), out of 27 total sampled residents. Specifically, the facility failed: 1. For Resident #32, to promote and manage the delivery of safe nursing care in accordance with accepted Standards of Nursing Practice by failing to conduct ongoing assessment of a change in condition, inform the Physician of the change, and provide necessary care and treatment for a Resident with a hematoma (collection (or pooling) of blood outside the blood vessel) and worsening pain and swelling; 2. […]

  • Actual harm, isolatedF740Nov 10, 2022

    Based on observations, interviews, and record review the facility failed to ensure behavioral health services were provided to Resident #63 with major depressive disorder, who exhibited frequent crying. The total sample was 27 residents. Findings include: Review of the facility's policy titled Depression-Clinical Protocol, dated as revised November 2018, indicated the following: -the physician will identify the need for additional consultation (psychiatric, psychological, etc) to help define the nature, severity, causes and complications of any mood disorder Resident #63 was admitted to the facility in July 2022 with a diagnosis of dementia, major depressive disorder (recurrent severe without psychotic features) and anxiety. […]

  • Actual harm, isolatedF656Jan 22, 2021

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), who required the assistance of two staff members for transfers, the Facility failed to ensure staff implemented and followed his/her plan of care, when on 08/26/20, Certified Nurse Aide (CNA) #1 used a slide board without the assistance of another staff member to transfer Resident #1 from his/her wheelchair to his/her bed, as a result Resident #1 fell and sustained a right arm fracture. Findings Include: The Facility's Policy titled, Falls Management, dated 02/2020, indicated that patients will be assessed for falls as part of nursing assessment process, and those determined to be at risk will receive appropriate interventions to reduce risk and minimize injury. […]

  • Actual harm, isolatedF689Jan 22, 2021

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), who required the assistance of two staff members for transfers, the Facility failed to provide the necessary level of assistance to maintain Resident #1's safety when on 08/26/20, Certified Nurse Aide (CNA) #1 used a slide board without the assistance of another staff member to transfer Resident #1 from his/her wheelchair to his/her bed, as a result Resident #1 fell and sustained a right arm fracture. Findings include: The Facility's Policy titled, Falls Management, dated 02/2020, indicated that patients will be assessed for falls as part of nursing assessment process, and those determined to be at risk will receive appropriate interventions to reduce risk and minimize injury. […]

Read 29 findings in full →The most serious and the most recent: 29 of 116 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 10, 2026Complaint1 finding
  • Dec 10, 2025Complaint2 findings
  • Apr 30, 2025Standard7 findings
  • Apr 23, 2024Standard7 findings
  • Jan 23, 2023Complaint1 finding
  • Nov 10, 2022Standard46 findings · 3 harm
  • Aug 24, 2022Complaint2 findings
  • Mar 1, 2022Complaint4 findings
Show the 14 earlier surveys
  • Jan 22, 2021Complaint2 findings · 2 harm
  • Jul 17, 2018Standard4 findings
  • Mar 24, 2017Standard13 findings · 1 harm
  • Feb 29, 2016Complaint2 findings · 2 harm
  • Dec 4, 2015Standard8 findings
  • Oct 9, 2014Standard2 findings
  • May 5, 2014Complaint2 findings · 2 harm
  • Nov 20, 2013—1 finding
  • Aug 19, 2013—5 findings
  • Jul 17, 2013—1 finding
  • Mar 11, 2013—1 finding
  • Mar 4, 2013—1 finding · 1 harm
  • Aug 1, 2012—2 findings
  • Jun 2, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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