Deficiency Index

North End Rehabilitation and Healthcare Center

Boston, Massachusetts · CCN 225506

22 surveys since 2011, 13 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
87
Surveys
22
Harm or worse
13
Immediate jeopardy
5
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records.

Beyond CMS’s monthly file18/22

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
100
Ownership
For profit - Limited Liability company
Chain
MARQUIS HEALTH SERVICES
County
Suffolk
Medicare-certified since
1990

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 80 for-profit facilities of 100–127 beds in Massachusetts.

Last survey on record

Apr 30, 2026

193 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.573.64
Registered-nurse hours per resident day1.47—
Annual nurse turnover41.4%40.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$17,345 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ211.1%K—L—
Actual harmG15.6%H—I—
No harm, potential for more than minimalD1372.2%E211.1%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 18 of the 87 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F8422×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F6041×

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

  • F6371×

    Assess the resident when there is a significant change in condition

In the surveyor’s words

From the most serious findings on record at North End Rehabilitation and Healthcare Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF678May 9, 2025

    Based on record review and interview, the facility failed to immediately perform cardiopulmonary resuscitation (CPR) according to professional standards of care for one Resident (#89), who was a full code, out of a total sample of 26 residents. Specifically, after Resident #89 was found with no pulse the nurse on duty, whose CPR certification had expired, left the Resident in a room with a Certified Nursing Aide (CNA), while he retrieved life saving materials and called 911, delaying life saving CPR measures for Resident #89. Findings include: Review of the current American Heart Association: CPR (cardiopulmonary resuscitation) and First Aide indicates that CPR - or Cardiopulmonary Resuscitation - is an emergency lifesaving procedure performed when the heart stops beating. […]

  • Immediate jeopardy, isolatedF726May 9, 2025

    Based on record review and interview, the facility failed to ensure the assigned nurse was competent to perform Cardiopulmonary Resuscitation (CPR) on one Resident (#89), who was a full code, after he/she was found unresponsive, out of a total sample of 26 residents. Findings include: Review of the current American Heart Association: CPR (cardiopulmonary resuscitation) and First Aide indicates that CPR - or Cardiopulmonary Resuscitation - is an emergency lifesaving procedure performed when the heart stops beating. Immediate CPR can double or triple chances of survival after cardiac arrest. […]

  • Actual harm, patternF686Apr 25, 2022

    Based on observation, record review, and interview, the facility failed to ensure residents received appropriate treatments and interventions to prevent the development and deterioration of pressure injuries for 3 residents (#75, #9 and #27) out of a total of 29 sampled Residents. Findings include: 1. For Resident #75, the facility failed to A) identify the deterioration of an existing pressure ulcer, B) failed to ensure wound treatments were implemented correctly and timely, C) failed to ensure the use of a wound vac (a device used to help treat pressure ulcers) was monitored and used with valid physician orders, and D) failed to ensure wound treatments were completed as ordered. Subsequently, Resident #75's existing pressure ulcers deteriorated and new pressure ulcers developed. […]

  • Actual harm, isolatedF692Jul 13, 2023

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who was assessed by nursing as being at risk for nutritional decline, the Facility failed to ensure based on his/her comprehensive assessment, that he/she maintained acceptable parameters of nutritional status, when he/she experienced a severe undesired significant weight loss and required the addition of protein supplements due to malnutrition. Findings include: The Facility Policy titled Nutritional Assessment, undated, indicated the dietician, in conjunction with the nursing staff and healthcare practitioners, will conduct a nutritional assessment for each resident upon admission (within current baseline assessment timeframe's) and as indicated by a change in condition that places the resident at… […]

  • Actual harm, isolatedF684Apr 25, 2022

    Based on record review and interview, the facility failed to complete wound treatments as ordered by a physician for 1 Resident (#75) out of a 29 sampled Residents. Subsequently, Resident #75's existing pressure ulcer deteriorated. Findings include: Resident #75 was admitted to the facility in October 2021, with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of Resident #75's most recent Minimum Data Set Assessment indicated he/she was moderately cognitively impaired and required physical assistance with eating, transfers, bathing and dressing. During an interview with Nurse #1 on 4/21/22 at 11:03 A.M., she said that it was possible that facility staff were not performing treatments as ordered for Resident #75. […]

Read 30 findings in full →The most serious and the most recent: 30 of 87 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 30, 2026Standard4 findings
  • May 9, 2025Standard8 findings · 2 harm
  • May 23, 2024Standard4 findings
  • Jul 13, 2023Complaint2 findings · 1 harm
  • Mar 24, 2023Standard13 findings
  • Apr 25, 2022Standard13 findings · 3 harm
  • Jan 5, 2022Infection control1 finding
  • Aug 27, 2021Complaint1 finding · 1 harm
Show the 14 earlier surveys
  • Mar 11, 2021Complaint3 findings · 1 harm
  • Jan 25, 2021Infection control1 finding
  • Nov 30, 2020Infection control1 finding
  • Nov 23, 2020Infection control2 findings
  • Aug 4, 2020Infection control1 finding
  • Jun 23, 2020Infection control1 finding
  • Jul 1, 2019Standard3 findings
  • Feb 19, 2019Complaint1 finding
  • Sep 6, 2018Standard5 findings
  • Mar 4, 2015Standard2 findings · 1 harm
  • Sep 15, 2014Complaint10 findings · 4 harm
  • Dec 20, 2013Standard3 findings
  • Oct 30, 2012—3 findings
  • Aug 11, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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