Terraces of Boise, The

In the surveyor’s words

From the most serious findings on record at Terraces of Boise, The, in the surveyor’s own words.

• Actual harm, isolatedF602Dec 19, 2025

  Based on Idaho State LTC Reporting Portal System, policy review, record review and staff interview, it was determined the facility failed to ensure resident's rights were protected to be free from misappropriation of residents' funds. This was true for 1 of 3 residents (Resident #39) whose record was reviewed for misappropriation. This deficient practice caused emotional and financial harm when Resident #39's personal finances were used by a facility staff member. Findings include: Resident #39 was admitted to the facility on [DATE] with multiple diagnoses including a left pubic fracture, dementia, and depression. Resident #39's admission MDS assessment dated [DATE], documented Resident #39 was cognitively intact. […]

• Actual harm, isolatedF689Dec 15, 2023

  Based on policy review I&A report review, record review and staff interview, it was determined the facility failed to ensure call lights were within residents' reach. This was true for 1 of 2 residents (Resident #49) reviewed for falls. This resulted in harm to Resident #49 when she fractured her left hip and left wrist. Findings include: The facility's Safety and Supervision of Residents policy, revised July 2017, documented the facility strived to make the environment as free from accidents and hazards as possible. It also stated the facility identified hazards and risks on an ongoing basis. This policy was not followed. 1. Resident #49 was initially admitted to the facility on [DATE], with multiple diagnosis including a tibia fracture. […]

• No harm, potential for more than minimal, widespreadF812Dec 19, 2025

  Based on observation, the FDA Food Code, and staff interview, it was determined the facility failed to ensure food items were appropriately labeled, dated, and covered, dish racks and air condenser refrigerator fans were cleaned and sanitized. These deficiencies had the potential to affect the 36 residents who consumed food prepared by the facility. This placed residents at risk for potential contamination of food and adverse health outcomes, including food-borne illnesses. Findings include: Based on observation, the FDA Food Code, and staff interview, it was determined the facility failed to ensure food items were appropriately labeled, dated, and covered, and dish racks, air condenser refrigerator fans were cleaned and sanitized. […]

• No harm, potential for more than minimal, widespreadF880Dec 19, 2025

  Based on observation, record review, and staff interview it was determined the facility failed to ensure sanitary laundry services were provided to the residents, hand hygiene was performed by facility staff, and medication was stored appropriately. This deficient practice had the potential for harm if facility residents were provided laundry, staff cares, and medications which were not handled with appropriate sanitation practices. Findings include: 1. On 12/17/25 at 2:35 PM, it was observed in Redwood House's laundry room, Resident #18's laundry was left wet in the washing machine. On 12/17/25 at 2:37 PM, RN #1 stated Resident #18's laundry would not have been washed earlier than 10:00 AM as CNAs will sometimes do laundry during the day if a resident requires it. […]

• No harm, potential for more than minimal, widespreadF812Dec 19, 2024

  Based on observation and staff interview, it was determined the facility failed to ensure kitchen equipment was clean and food was stored in a safe and sanitary manner. This deficency had the potential to affect the 36 residents who consumed food prepared by the facility. This placed residents at risk for potential contamination of food and adverse health outcomes, including food-borne illnesses. Findings include: FDA Food Code Section 4-602.11 Equipment Food-Contact Surfaces and Utensils: (E) Surfaces of utensils and equipment contacting food that is not time/temperature control for food shall be cleaned: (4) In equipment such as ice bins and beverage dispensing nozzles and enclosed components of equipment such as ice makers, cooking oil storage tanks and distribution lines, beverage and… […]