Deficiency Index

St Joseph Manor Health Care Inc

Brockton, Massachusetts · CCN 225414

16 surveys since 2010, 12 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
82
Surveys
16
Harm or worse
12
Immediate jeopardy
0
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse12

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file13/16

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
118
Ownership
Non profit - Corporation
Chain
Independent
County
Plymouth
Medicare-certified since
1990

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 23 not-for-profit facilities of 100–127 beds in Massachusetts.

Last survey on record

Dec 11, 2025

333 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.643.94
Registered-nurse hours per resident day0.62—
Annual nurse turnover26.0%35.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD960.0%E426.7%F213.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 15 of the 82 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

In the surveyor’s words

From the most serious findings on record at St Joseph Manor Health Care Inc, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Nov 6, 2024

    Based on observation and interview, the facility failed to follow professional standards of practice for food safety and sanitation to prevent potential spread of foodborne illness to residents who are at high risk. Specifically, the facility failed to: 1. Ensure the main kitchen, main dining room steam table, and basement food storage area were clean and maintained in a sanitary manner to prevent potential food contamination; and 2. Maintain two of three kitchenettes in a clean and sanitary condition, and ensure food stored is not expired and stored at appropriate temperatures to prevent foodborne illness. […]

  • No harm, potential for more than minimal, widespreadF880Nov 6, 2024

    Based on observation, interview, and document review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment, and to help prevent the development and potential transmission of communicable diseases and infections. Specifically, the facility failed to: 1. Perform a COVID-19 related investigation and conduct contact tracing to prevent, to the extent possible, the onset and spread of infection; and 2. Maintain an infection prevention and control program which included a complete and accurate system of surveillance to identify any trends or potential infections. Findings include: 1. […]

  • No harm, potential for more than minimal, widespreadF801Jun 29, 2021

    Based on staff interviews and documentation review, the facility failed to designate a person who met the minimum qualifications to serve as the Director of Food and Nutrition Services to ensure the functioning of the dietary department. Findings include: During an interview on 6/23/21 at 9:45 A.M., the Food Service Manager (FSM) said she was in charge of the facility's dietary department. The FSM said she had completed a dietary manager training program. The FSM said the Registered Dietitian worked at the facility part-time. If a facility does not employ a full-time Registered Dietitian, the Certified Dietary Director credential is a requirement for the employee who serves as the Director of Food and Nutrition Services. […]

  • No harm, potential for more than minimal, widespreadF812Jun 29, 2021

    Based on observation and interview, the facility failed to ensure that food was stored, prepared, and served in accordance with professional standards of food service safety. Specifically, the facility failed to: 1) Store food properly and ensure the general sanitation of the kitchen; and 2) Monitor food temperatures to ensure proper cooking and holding temperatures. Findings include: 1. Review of the facility's policies titled Food Storage, dated 2013, and General Sanitation of Kitchen, dated 2013 indicated, but is not limited to: -Food is stored, prepared, and transported at appropriate temperatures and by methods designed to prevent contamination or cross contamination -All stock must be rotated with each new order received; food should be dated as it is placed on the shelves -All foods… […]

  • No harm, potential for more than minimal, widespreadF838Jun 29, 2021

    Based on documentation review and staff interview, the facility failed to complete an accurate Facility-wide assessment to determine what resources are necessary to care for its residents and to plan for resources needed for both day-to-day operations and emergencies, including the public health emergency. Findings include: Review of the Facility Assessment tool, dated January 14, 2021, indicated the following inaccurate/missing information: a. The assessment failed to identify COVID-19 as an infection the facility was able to manage; failed to identify how the facility managed resident care and resources during the COVID-19 state of emergency, and failed to identify services that were not available to residents during the pandemic. […]

Read 32 findings in full →The most serious and the most recent: 32 of 82 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 11, 2025Standard4 findings
  • Nov 6, 2024Standard3 findings
  • Aug 4, 2023Standard8 findings
  • May 18, 2022Complaint2 findings
  • Jun 29, 2021Standard11 findings
  • Mar 26, 2019Standard12 findings
  • Dec 19, 2017Standard1 finding
  • Aug 29, 2016Standard7 findings · 2 harm
Show the 8 earlier surveys
  • May 21, 2015Standard4 findings
  • Apr 26, 2013—4 findings
  • Nov 8, 2012—1 finding · 1 harm
  • Feb 17, 2012—10 findings
  • Feb 17, 2011—1 finding
  • Feb 8, 2011—1 finding · 1 harm
  • Dec 8, 2010Standard12 findings · 7 harm
  • Nov 23, 2010—1 finding · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction