Deficiency Index

Notre Dame Long Term Care Center

Worcester, Massachusetts · CCN 225577

15 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
53
Surveys
15
Harm or worse
6
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse6

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file10/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
123
Ownership
Non profit - Corporation
Chain
Independent
County
Worcester
Medicare-certified since
1993

CMS ratings

Overall
4
Health inspection
4
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 23 not-for-profit facilities of 100–127 beds in Massachusetts.

Last survey on record

May 8, 2026

185 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.443.94
Registered-nurse hours per resident day0.44—
Annual nurse turnover36.3%35.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1684.2%E315.8%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 19 of the 53 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6564×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F7602×

    Ensure that residents are free from significant medication errors.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5581×

    Reasonably accommodate the needs and preferences of each resident.

In the surveyor’s words

From the most serious findings on record at Notre Dame Long Term Care Center, in the surveyor’s own words.

  • Actual harm, isolatedF656Sep 8, 2022

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), whose Comprehensive Plan of Care (POC) indicated he/she required extensive assistance of two staff members, a gait belt and rolling walker for all transfers, the Facility failed to ensure staff implemented and followed interventions from his/her Plan of Care related to his/her individual needs during a transfer. When on 8/17/22 Certified Nurse Aide (CNA) #1 manually transferred Resident #1 by herself, from his/her wheelchair onto the toilet, and then using a mechanical lift by herself, CNA #1 then transferred Resident #1 from the toilet back to the wheelchair, and then from the wheelchair back to bed. […]

  • Actual harm, isolatedF689Sep 8, 2022

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who required two staff members assistance for transfers, the Facility failed to ensure he/she was provided with the required level of staff assistance to maintain his/her safety and prevent incident/accident resulting in injury. On 8/17/22, Certified Nurse Aide #1, who was assigned to care for Resident #1, physically (manually) transferred Resident #1 out of bed to his/her wheelchair to the toilet, she then used a mechanical lift to transfer him/her from the toilet back to the wheelchair, and then into bed, all of which she did by herself without another staff member present to assist her. […]

  • Actual harm, isolatedF600Mar 15, 2022

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), the Facility failed to ensure he/she was free from physical abuse with use of a restraint, when Certified Nurse Aide (CNA ) #1 was witnessed by a staff member restraining Resident #1 by the wrists when Resident #1 became agitated and resisted care. Resident #1 was assessed after the incident and found to have sustained a skin tear to his/her the left upper arm and a bruise above the left wrist. CNA #1 also witnessed hitting the bathroom door in anger, in front of Resident #1, in an intimidating manner. […]

  • No harm, potential for more than minimal, patternF761May 8, 2026

    Based on observations, and interviews, the facility failed to ensure staff stored and labeled all drugs and biologicals in accordance with accepted professional standards of practice, as required, for two (Cuvilly Unit High Side and Cuvilly Unit Low Side) of the three medication carts reviewed.Specifically, for the Cuvilly Unit High Side medication cart and the Cuvilly Unit Low Side medication cart, the facility failed to ensure that medications were appropriately stored and labeled in the two medication carts when loose, unlabeled pills were observed in both medication carts. […]

  • No harm, potential for more than minimal, patternF755Dec 15, 2023

    Based on observation, policy review and interview, the facility failed to accurately and safely ensure that routine and emergency medications and pharmaceutical services were provided to meet the needs of each facility resident. Specifically, the facility staff failed to ensure that: 1. expired medications were removed from the medication carts on two units (West and Harmony Village) out of three units observed. 2. three open medication Emergency Box Kits on one unit (South) were re-ordered as required. Findings include: 1. […]

Read 24 findings in full →The most serious and the most recent: 24 of 53 on record.

Every survey on record

FindingsAt actual harm or above

  • May 8, 2026Standard3 findings
  • Feb 12, 2025Standard3 findings
  • Nov 20, 2024Complaint1 finding
  • Dec 15, 2023Standard7 findings
  • Sep 8, 2022Complaint2 findings · 2 harm
  • May 31, 2022Standard5 findings
  • Mar 15, 2022Complaint1 finding · 1 harm
  • Aug 11, 2020Infection control1 finding
Show the 7 earlier surveys
  • Jan 31, 2020Standard4 findings
  • Jan 9, 2020Complaint2 findings · 2 harm
  • Feb 6, 2019Standard7 findings
  • Feb 28, 2018Complaint1 finding
  • Oct 17, 2017Standard6 findings
  • Oct 5, 2016Standard7 findings · 1 harm
  • May 12, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction