Deficiency Index

South Hills Rehabilitation Center

Eugene, Oregon · CCN 385167

27 surveys since 2010, 10 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
148
Surveys
27
Harm or worse
10
Immediate jeopardy
2
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file19/27

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
110
Ownership
For profit - Limited Liability company
Chain
VOLARE HEALTH
County
Lane
Medicare-certified since
1985

CMS ratings

Overall
1
Health inspection
1
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 26 for-profit facilities of 100–127 beds in Oregon.

Last survey on record

Jul 15, 2026

117 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.724.88
Registered-nurse hours per resident day0.47—
Annual nurse turnover67.5%47.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$165,996 across 3 penalties
Special focus
SFF Candidate
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ11.4%K—L11.4%
Actual harmG11.4%H—I—
No harm, potential for more than minimalD5270.3%E1925.7%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 74 of the 148 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6846×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6094×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F5803×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6103×

    Respond appropriately to all alleged violations.

  • F6773×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

In the surveyor’s words

From the most serious findings on record at South Hills Rehabilitation Center, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF880Aug 11, 2025

    Based on observation, interview, and record review it was determined the facility failed to implement infection control practices to prevent the spread of clostridioides difficile (c-diff, a bacterium that can cause severe diarrhea and inflammation of the colon) for all residents, staff, and visitors for 1 of 1 sampled resident (#78). This failure, determined to be an Immediate Jeopardy situation, placed all residents, staff, and visitors at risk for exposure to c-diff, which is highly contagious and can cause serious illness, including life-threatening colitis and death. Findings include:The online reference CDC Preventing C-Diff. […]

  • Immediate jeopardy, isolatedF744Jul 15, 2026

    Based on observation, interview and record review it was determined the facility failed to assess, develop, reassess and implement a person-centered care plan for dementia care needs to ensure resident safety for 4 of 4 sampled residents (#s 1, 2, 3, and 4) reviewed for elopement. As a result, Resident 1 left the faciity on [DATE] without staff knowledge, had an incident involving her/his power wheelchair getting stuck outside on [DATE], and on [DATE] left the facility again, which placed the resident at risk for serious injury. Resident 1 lacked a comprehensive assessment and person-centered care plan for her/his dementia with Lewy bodies. There were no interventions developed and implemented to ensure the appropriate supervision and monitoring were in place to prevent an injury. […]

  • Actual harm, isolatedF684Feb 9, 2026

    Based on record review and interviews it was determined the facility failed to follow physician's orders for 3 of 5 (#s 1, 3, and 5) sampled residents reviewed for critical lab values and medication errors. The facility failed to follow physician's orders on [DATE] to send Resident 1 to the Emergency Department after a critical lab value was received. The resident died on [DATE]. This put residents at risk for medication errors and death. Findings include: 1. Resident 1 admitted to the facility in 1/2026 with diagnoses including multiple fractures of the spine and kidney disease. A [DATE] admission MDS indicated Resident 1 was cognitively intact. […]

  • Actual harm, isolatedF689Mar 28, 2023

    Based on interview and record review it was determined the facility failed to assess, monitor and provide treatment timely after spilling hot coffee for 1 of 5 sampled residents (#1) reviewed for accidents. Resident 1 required hospitalization and was diagnosed with 2nd degree burns of the left thigh and back. Findings include: Resident 1 was admitted to the facility in 7/2022 with diagnoses including quadriplegia. Review of a Care Plan dated 12/29/22 revealed the resident required assistance with set up for meals but was otherwise independent with eating and drinking. […]

  • Actual harm, isolatedF600Jan 11, 2022

    Based on interview and record review it was determined the facility failed to ensure residents were free from neglect related to a failure to provide proper and necessary care, goods, and services for 2 of 6 residents (#s 10 and 12) reviewed for incontinence and resident rights. Resident 10 developed multiple wounds to the buttocks. Findings include: 1. Resident 10 was admitted to the facility in 8/2020 with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . 11/30/20 and 12/1/20 care plans indicated Resident 10 had actual skin impairment with interventions including use a draw sheet or lifting device to move, and boost Resident 10 up in bed and use caution during transfers. […]

Read 27 findings in full →The most serious and the most recent: 27 of 148 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 18, 2026Complaint2 findings
  • Jul 15, 2026Complaint8 findings · 1 harm
  • Apr 13, 2026Complaint3 findings
  • Feb 9, 2026Complaint1 finding · 1 harm
  • Dec 9, 2025Complaint2 findings
  • Aug 11, 2025Standard12 findings · 1 harm
  • Oct 16, 2024Complaint8 findings
  • Mar 22, 2024Standard and complaint33 findings
Show the 19 earlier surveys
  • Mar 28, 2023Complaint2 findings · 1 harm
  • Sep 27, 2022Complaint2 findings
  • Jan 11, 2022Complaint15 findings · 1 harm
  • Jun 11, 2021Complaint1 finding
  • Mar 11, 2021Complaint7 findings · 2 harm
  • Mar 6, 2020Complaint2 findings
  • Dec 20, 2019Complaint1 finding
  • Apr 5, 2019Standard8 findings
  • Oct 26, 2018Complaint2 findings
  • Aug 17, 2018Complaint1 finding · 1 harm
  • Nov 3, 2017Standard6 findings
  • Jan 13, 2017Standard7 findings
  • Dec 18, 2015Standard7 findings
  • Sep 17, 2015Complaint1 finding
  • Jun 19, 2015Complaint3 findings
  • Nov 7, 2014Standard and complaint3 findings
  • Mar 28, 2013—6 findings
  • Jul 16, 2012—3 findings · 2 harm
  • Jun 30, 2010—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction