Deficiency Index

Skilled Nursing Facility at North Hill (The)

Needham, Massachusetts · CCN 225281

13 surveys since 2011. The first finding at harm level was recorded in 2017.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
42
Surveys
13
Harm or worse
4
Immediate jeopardy
2
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file9/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
72
Ownership
Non profit - Corporation
Chain
Independent
County
Norfolk
Medicare-certified since
1985

CMS ratings

Overall
2
Health inspection
3
Staffing
1
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 15 not-for-profit facilities of 66–99 beds in Massachusetts.

Last survey on record

Jul 18, 2025

479 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Annual nurse turnover24.3%30.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$16,153 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ218.2%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD763.6%E218.2%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 11 of the 42 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6051×

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

  • F6071×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6091×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6361×

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

In the surveyor’s words

From the most serious findings on record at Skilled Nursing Facility at North Hill (The), in the surveyor’s own words.

  • Immediate jeopardy, isolatedF684Jan 15, 2025

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who was newly admitted to the Facility, was confused, was noted to wander without regard for his/her own safety, the Facility failed to ensure he/she was provided with quality care and services that meet professional standards of practice. When although he/she was assessed by two different nurses upon admission as triggering for placement of a WanderGuard bracelet for safety, a device was not placed on him/her, and despite his/her continual wandering day and night, nursing did not reassess or re-evaluate their decision regarding placement of a WanderGuard. […]

  • Immediate jeopardy, isolatedF689Jan 15, 2025

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), who required the assistance of one staff member for ambulation, exhibited increased wandering and exit seeking with the need for frequent redirection by staff for safety, the Facility failed to ensure he/she was provided with the necessary level of staff assistance/supervision to prevent him/her from eloping and sustaining serious injuries. On [DATE], at approximately 6:00 P.M., unbeknownst to staff, Resident #1 wandered off his/her unit, took the elevator to the main lobby, and although there was a Receptionist assigned to and seated in the Lobby, who was responsible for unlocking the main entrance door to let visitors and staff in/out, Resident #1 was able to exit through the main Lobby door,… […]

  • No harm, potential for more than minimal, widespreadF563Jan 13, 2022

    Based on interview, policy review, and review of an e-mail sent from the community's Chief Executive Officer (CEO) to the residents and resident representatives, the facility (part of a continuum care community) failed to promote the rights of residents to have visitation. Specifically, 1.) the Continuum Care Community CEO sent a letter to residents and representatives indicating persons unvaccinated from COVID-19 were not to visit the community; and 2.) the staff did not facilitate visitation between Resident #21 and his/her spouse, who resided on another household in the facility. […]

  • No harm, potential for more than minimal, widespreadF838Jan 13, 2022

    Based on review of the facility assessment and interview, the facility failed to review and update the assessment, as necessary, to indicate the changes and necessary resources to competently carry out the facility goals, as documented, during a COVID-19 outbreak or pandemic. Findings include: Review of the Facility Assessment Tool, dated as updated 12/2021, indicated but was not limited to the following: The facility would use the Brimfield household/unit as the COVID-19 unit. Under section 1: Resident profile A. Common diagnoses -Pneumonia, asthma, [CONDITION(S)], [CONDITION(S)], chronic lung disease -respiratory infections, urinary tract infections, multi-drug resistant organisms, influenza Under section 2: Services and care we offer based on our residents' needs A. […]

  • No harm, potential for more than minimal, widespreadF881Jan 13, 2022

    Based on interview, policy review, and record review, the facility failed to maintain an antibiotic stewardship program that provided ongoing monitoring of antibiotic use for residents and ongoing analysis of antibiotic data. Findings include: Review of the facility's policy titled Antibiotic Stewardship, dated March 2020, included but was not limited to the following: - To establish and maintain an antibiotic stewardship program that promotes the appropriate use of antibiotics and includes a system of monitoring to improve resident outcomes and reduce antibiotic resistance -The antibiotic is prescribed for the correct indication, dose, and duration to appropriately treat the resident while also attempting to reduce the development of antibiotic-resistant organisms - prophylactic… […]

Read 22 findings in full →The most serious and the most recent: 22 of 42 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 18, 2025Standard3 findings
  • Jan 15, 2025Complaint2 findings · 2 harm
  • Jul 11, 2024Standard3 findings
  • May 18, 2023Standard3 findings
  • Jan 13, 2022Standard13 findings
  • Aug 4, 2020Infection control1 finding
  • Jan 9, 2020Complaint1 finding · 1 harm
  • Aug 20, 2019Complaint1 finding
Show the 5 earlier surveys
  • Jun 12, 2019Standard4 findings
  • Jul 17, 2018Standard2 findings
  • Mar 9, 2017Standard4 findings · 1 harm
  • May 30, 2012—4 findings
  • Aug 10, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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