Deficiency Index

Mount Carmel Care Center

Lenox, Massachusetts · CCN 225581

13 surveys since 2011, 6 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
46
Surveys
13
Harm or worse
6
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse6

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file10/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
69
Ownership
Non profit - Church related
Chain
CARMELITE SISTERS FOR THE AGED AND INFIRMED
County
Berkshire
Medicare-certified since
1993

CMS ratings

Overall
3
Health inspection
3
Staffing
3
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 15 not-for-profit facilities of 66–99 beds in Massachusetts.

Last survey on record

Apr 23, 2025

565 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.104.13
Registered-nurse hours per resident day0.68—
Annual nurse turnover73.3%30.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$46,410 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG14.5%H—I—
No harm, potential for more than minimalD1881.8%E14.5%F29.1%
No harm, potential for minimalA—B—C—
CMS’s current file: 22 of the 46 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5802×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5531×

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

In the surveyor’s words

From the most serious findings on record at Mount Carmel Care Center, in the surveyor’s own words.

  • Actual harm, isolatedF686Apr 10, 2024

    Based on observation, interview, record and policy review, the facility failed to ensure that care and services to prevent and/or treat pressure ulcers were provided for two Residents (#57 and #15), out of three applicable residents reviewed, out of a total sample of 17 residents. Specifically, the facility failed to: 1. For Resident #57, ensure timely assistance with bedpan use to prevent the development of a pressure ulcer to his/her sacrum (triangular bone in the lower back) for the Resident who was at increased risk for pressure ulcers. 2. […]

  • Actual harm, isolatedF580Aug 31, 2021

    Based on policy review, record review, observation and interviews, the facility failed to notify the Resident and their Physician of a significant change in the Resident's physical status in relation to his/her weight, for one sampled Resident (#56), out of a total sample of 15 residents. Findings include: Review of the facility policy titled, Nursing Service: Notification of Changes, dated 9/15/17, indicated: -the facility shall promptly notify the resident, consult with the resident's physician, and notify, consistent with his or her authority, the resident representative(s) when there are changes in the resident's condition or status, in order to obtain orders for appropriate treatment and monitoring, and promote the resident's right to make choices about treatment and care… […]

  • Actual harm, isolatedF692Aug 31, 2021

    Based on record review, interview and observations, the facility failed to ensure care and services were provided relative to therapeutic nutritional interventions for one sampled Resident (#56) identified as at nutritional risk, out of a total sample of 15 residents. Findings include: For Resident #56, the facility failed to ensure weekly weights were monitored and failed to ensure nutritional interventions were provided as recommended by the dietitian. The Resident experienced significant weight loss (5 percent (%) of weight decline over one month, or 10% weight decline over six months) since admission. Resident #56 was admitted to the facility in April 2021. […]

  • No harm, potential for more than minimal, widespreadF725Apr 10, 2024

    Based on observation, interview, record and policy review, the facility failed to ensure that there was sufficient nursing staff to assist residents in attaining and maintaining the highest practicable physical, mental, and psycho-social well-being on two out of two units observed (St. Louise and St. [NAME] Units) and six Residents (#16, #57, #62, #28, #2, and #32). Specifically, the facility staff failed to: -For Resident #16, answer the call light timely for assistance with toileting. -For Resident #57, respond to the call light timely to assist with bedpan use by the Resident, who was unable to independently use the bedpan due to a fractured hip. -For Resident #62, provide bathroom assistance to the Resident during meal times. […]

  • No harm, potential for more than minimal, widespreadF726Apr 10, 2024

    Based on observation, interview, record and policy review, the facility failed to provide sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and to attain and maintain the highest practicable physical, mental, and psychosocial well-being of each resident for one Resident (#60) who was receiving intravenous (IV) antibiotics, out of a total sample of 17 residents. Specifically, the facility failed to ensure that six Nurses ( #3, #8, #10, #11, #13 and #14) had the specific competencies and certification necessary to provide appropriate Central Venous Access Device (CVAD: long flexible tube that is inserted through one of the central veins found in the neck, chest or groin to allow access to the… […]

Read 25 findings in full →The most serious and the most recent: 25 of 46 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 23, 2025Standard6 findings
  • Apr 10, 2024Standard13 findings · 1 harm
  • Jan 26, 2023Complaint1 finding
  • Jan 23, 2023Standard3 findings
  • Oct 27, 2021Infection control1 finding
  • Aug 31, 2021Standard6 findings · 2 harm
  • Sep 27, 2019Standard3 findings
  • Jul 24, 2018Standard2 findings
Show the 5 earlier surveys
  • Jun 21, 2017Standard3 findings
  • Aug 2, 2016Complaint4 findings · 2 harm
  • Mar 13, 2012—1 finding
  • Dec 30, 2011—1 finding · 1 harm
  • Jan 28, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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