Deficiency Index

Day Brook Village Senior Living

Holyoke, Massachusetts · CCN 225269

24 surveys since 2011, 13 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
91
Surveys
24
Harm or worse
13
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse13

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file19/24

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
92
Ownership
Non profit - Corporation
Chain
INTEGRITUS HEALTHCARE
County
Hampden
Medicare-certified since
1981

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 15 not-for-profit facilities of 66–99 beds in Massachusetts.

Last survey on record

Nov 18, 2025

356 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.964.13
Registered-nurse hours per resident day0.58—
Annual nurse turnover37.2%30.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2769.2%E923.1%F—
No harm, potential for minimalA—B25.1%C12.6%
CMS’s current file: 39 of the 91 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F8833×

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

  • F5802×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

In the surveyor’s words

From the most serious findings on record at Day Brook Village Senior Living, in the surveyor’s own words.

  • Actual harm, isolatedF689May 10, 2022

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who was severely cognitively impaired, resided on a secured unit, had history of unwitnessed falls, and was assessed by nursing as being at high risk for falls, the Facility failed to ensure they provided an environment that was free of hazards and failed to provide adequate supervision to Resident #1 in an effort to maintain his/her safety and prevent incidents/accidents resulting in injury. […]

  • Actual harm, isolatedF600Jul 7, 2021

    Based on interviews and records reviewed, for one of the three sampled residents (Resident #1), the Facility failed to ensure Resident #1 was free from physical abuse when, on 6/24/21 around 3:00 P.M., Certified Nurse Aide (CNA) #1 pushed Resident #1's head backward and poked Resident #1 in the ribs, and the incident was witnessed by several staff members. Resident #1 became upset and cried during the incident, and asked CNA #1 to stop and leave him/her alone. Findings include: Review of the Facility Resident Abuse Prevention, Investigation and Reporting Policy, revised as 2/17/17, indicated abuse was defined as willful infliction of injury, unreasonable confinement, intimidation of punishment which caused physical harm, pain or mental anguish. […]

  • Actual harm, isolatedF686Jun 16, 2021

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who was admitted post-surgical repair of a right [CONDITION(S)], was being treated with a knee immobilizer to stabilize his/her right leg, was to be non-weight-bearing for six weeks, and had a history of [MEDICAL RECORD OR PHYSICIAN ORDER] . The Facility failed to ensure the skin under Resident #1's knee immobilizer was assessed by nursing for potential skin breakdown and to prevent the development of a pressure injury. For eight days, Resident #1's knee immobilizer remained in place on his/her right leg, without being removed by nursing to assess for skin breakdown. […]

  • No harm, potential for more than minimal, patternF755Apr 3, 2025

    Based on observation, record review, and interview, the facility failed to establish a system of records of receipt and disposition of controlled medications consistent with applicable state and federal requirements for two out of four medication carts on one unit (Unit One) out of two units observed to prevent loss, diversion and/or accidental exposure. Specifically, the facility failed to: -destroy controlled substance medications (including opioids, narcotics, and sedatives) that were removed from two locked medication carts on unit one and were being stored in the Administrator's office for a documented duration of greater than one year. […]

  • No harm, potential for more than minimal, patternF803Apr 3, 2025

    Based on observation, and interview, the facility failed to provide resident choices for beverage and meal preferences, on one unit (Unit Two) out of two units observed. Specifically, the facility failed to ensure that fluids and meal preferences were honored when the meals tickets identified residents' choices of fluids and meals. Findings include: Review of the facility policy titled Nutrition Management, revised 9/30/24, indicated: -Residents will receive care and services to ensure acceptable parameters of nutritional status are maintained to the extent possible as indicated by the resident's clinical condition. -Purpose is to provide nutritional care and services to each resident, consistent with the resident's comprehensive assessment. […]

Read 33 findings in full →The most serious and the most recent: 33 of 91 on record.

Every survey on record

FindingsAt actual harm or above

  • Nov 18, 2025Complaint3 findings
  • Apr 3, 2025Standard16 findings
  • Mar 26, 2025Complaint3 findings
  • Feb 5, 2024Standard7 findings
  • Nov 23, 2022Complaint1 finding
  • Aug 4, 2022Standard10 findings
  • May 10, 2022Complaint1 finding · 1 harm
  • Jul 7, 2021Complaint1 finding · 1 harm
Show the 16 earlier surveys
  • Jun 16, 2021Complaint3 findings · 1 harm
  • Feb 3, 2021Infection control1 finding
  • Nov 24, 2020Infection control1 finding
  • Jun 16, 2020Infection control1 finding
  • Jul 23, 2019Standard15 findings
  • May 17, 2019Complaint3 findings · 2 harm
  • Apr 29, 2019Complaint1 finding · 1 harm
  • Apr 16, 2019Complaint3 findings · 1 harm
  • Jun 20, 2018Standard5 findings
  • Jan 3, 2018Complaint2 findings · 2 harm
  • Apr 4, 2017Standard7 findings · 1 harm
  • Jan 9, 2017Complaint1 finding · 1 harm
  • Mar 2, 2016Standard2 findings
  • Dec 30, 2014Standard1 finding
  • May 15, 2012—1 finding
  • Apr 12, 2011—2 findings · 2 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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