Shandin Hills Behavior Therapy Center
San Bernardino, California · CCN 05A208
30 surveys since 2011, 4 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 107
- Surveys
- 30
- Harm or worse
- 4
- Immediate jeopardy
- 2
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 78
- Ownership
- For profit - Limited Liability company
- Chain
- Independent
- County
- San Bernardino
- Medicare-certified since
- 1974
CMS ratings
- Overall
- 5
- Health inspection
- 5
- Staffing
- 3
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded fewer weighted findings than most of its peer group.
Weighted by harm level, against 423 for-profit facilities of 66–99 beds in California.
Last survey on record
Feb 20, 2026
262 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 2.55 | 4.16 |
| Registered-nurse hours per resident day | 0.25 | — |
| Annual nurse turnover | 41.4% | 37.5% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D950.0% | E211.1% | F422.2% |
| No harm, potential for minimal | A— | B316.7% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F9123×
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
- F6892×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F5761×
Ensure residents have reasonable access to and privacy in their use of communication methods.
- F5841×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
In the surveyor’s words
From the most serious findings on record at Shandin Hills Behavior Therapy Center, in the surveyor’s own words.
- Actual harm, isolatedF689Mar 30, 2023
Based on observation, interview, and record review, the facility failed to provide a safe environment with adequate monitoring and supervision for one out of the three residents (Resident 1) with impaired impulse control, insight, and judgment. Resident 1 had a psychiatric diagnosis of severe mental and emotional disorder and managed to elope (run away secretly) from the facility without staff's knowledge. This failure resulted in Resident 1 eloping from the facility on February 6, 2023, and Resident 1 was not found. Resident 1 had a history of elopement resolved on April 26, 2019. This current elopement has the potential for Resident 1 to sustain injury, fall, exposure to heat, cold, dehydration, drowning, getting hit by car and even death. […]
- No harm, potential for more than minimal, widespreadF812Feb 20, 2026
Based on observation, interview, and record review, the facility failed to maintain a sanitary kitchen in accordance with professional standards for food safety when: 1. A turkey meat product wrapped in foil was in the freezer, uncovered in a tray.2. One open box of fish filet was in the freezer with the inner plastic bag not properly sealed.3. One open box of frozen chocolate chip cookie dough had the inner plastic bag left open.4. Heavy grease, carbonized food residue (burnt food that has hardened and turned black due to heat and was not cleaned from surfaces) and burnt buildup were observed on cooking surfaces, ovens, and drip trays.5. Visible grease accumulation was observed on interior and exterior oven surfaces.6. […]
- No harm, potential for more than minimal, widespreadF803Nov 15, 2024
Based on observation, interview, and record review, the facility failed to follow their daily approved menu for lunch when, on November 12, 2024, Dietary [NAME] served a mixture of lettuce, tomato, and cheese together to serve with tacos and used a #24 scoop (1.33 ounces or 2-2/3 tablespoons), instead of 1/4 cup (4 tablespoons) shredded lettuce and diced tomato topping and 1 tablespoon of shredded cheddar cheese. This failure had the potential for residents to compromise their nutritional status when menus are not followed for 78 of 78 medically compromised residents who received food from the kitchen. […]
- No harm, potential for more than minimal, widespreadF812Nov 3, 2023
Based on observation, interview, and record review, the facility failed to ensure safe, sanitary food preparation, and storage practices in the kitchen when: 1. There were eight outdated cups of prune juice found in the kitchen refrigerator, and one box of outdated saltine crackers was found in the dry food storage and were available for use. 2. There were food crumbs and trash under the stove. These failures had the potential to expose 77 highly susceptible residents who received food from the kitchen to foodborne illness (illness caused by ingestion of contaminated food or beverages) due to cross- contamination (the transfer of harmful substances or disease- causing microorganisms to food). Findings: 1. […]
- No harm, potential for more than minimal, widespreadF880Nov 3, 2023
Based on observation, interview, and record review, the facility failed to implement the water management plan in accordance with their own policy and procedure. This failure had the potential to result in causing water borne illness(illness caused by ingestion of contaminated water) to 77 residents in the facility. Findings: During an interview, on November 2, 2023, at 1:00 PM, with the Maintenance Supervisor 1 (MS 1), the MS 1 stated he was not following the water management plan as per facility policy and procedure except for checking the water temperature. […]
Read 23 findings in full →The most serious and the most recent: 23 of 107 on record.
Every survey on record
FindingsAt actual harm or above
- Feb 20, 2026Standard4 findings
- Feb 25, 2025Complaint1 finding
- Jan 15, 2025Complaint1 finding
- Nov 15, 2024Standard6 findings
- Nov 3, 2023Standard4 findings
- Aug 30, 2023Complaint1 finding
- Aug 28, 2023Complaint1 finding
- Mar 30, 2023Complaint1 finding · 1 harm
Show the 22 earlier surveys
- Feb 15, 2023Complaint1 finding
- Nov 18, 2022Standard5 findings
- Nov 3, 2022Complaint1 finding
- Nov 19, 2020Infection control1 finding
- Sep 6, 2019Standard8 findings
- Sep 7, 2018Standard10 findings
- Aug 20, 2018Complaint1 finding
- Sep 14, 2017Standard5 findings
- Apr 4, 2017Complaint1 finding
- Sep 23, 2016Standard5 findings
- Oct 16, 2015Standard6 findings
- Aug 14, 2015Complaint1 finding
- Oct 23, 2014Standard7 findings
- Oct 13, 2014Complaint1 finding · 1 harm
- Dec 20, 2013—7 findings
- Dec 2, 2013—1 finding
- Aug 8, 2013—1 finding
- Mar 20, 2013—1 finding
- Mar 8, 2013—1 finding · 1 harm
- Jan 25, 2013—6 findings
- Feb 17, 2012—6 findings
- Feb 18, 2011—12 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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