Riverways Manor

In the surveyor’s words

From the most serious findings on record at Riverways Manor, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Apr 6, 2023

  Based on observation, interview, and record review, the facility failed to store and distribute food under sanitary conditions, increasing the risk of cross-contamination and food-borne illness. These deficient practices had the potential to affect all residents. The facility census was 46. Record review of the facility's Kitchen Sanitization policy, revised November 2022, showed: - The food services area is maintained in a clean and sanitary manner; - All equipment, food contact surfaces and utensils are cleaned and sanitized using heat or chemical sanitizing solutions; - Ice machines and ice storage containers are drained, cleaned and sanitized per manufacturer's instructions; - All food will be labeled and dated. 1. […]

• No harm, potential for more than minimal, patternF584Apr 6, 2023

  Based on observation, interview, and record review, the facility failed to provide a safe, clean and comfortable homelike environment. This deficient practice had the potential to affect all residents in the facility. The facility census was 46. Observations on 4/3/23 at 10:46 A.M., 4/4/23 at 9:12 A.M., and 4/5/23 at 10:12 A.M., showed: - A three foot (ft.) baseboard missing behind the door next to the bathroom located in room [ROOM NUMBER]; - A figurine, a decorative plaque, and a ceramic figurine on top of the light fixture above the bed located by the window in room [ROOM NUMBER]; - A four ft. baseboard missing in front of the Direct Supply Attendant weight scale located in the room behind the nurse's station; - A seven inch (in.) x 12 in. […]

• No harm, potential for more than minimal, isolatedF605Jan 21, 2026

  Based on interview and record review, the facility failed to limit the use of as needed (PRN) psychotropic (medication that affect a person's mental state) medication orders for 14 days for one resident (Resident #46) out of three sampled residents, and failed to ensure an appropriate diagnoses for the use of an antipsychotic (medication that treats mental disorders characterized by a disconnection from reality) medication for one resident (Resident #40) out of two sampled residents. The facility census was 46. […]

• No harm, potential for more than minimal, isolatedF690Jan 21, 2026

  Based on observation, interview, and record review, the facility failed to ensure placement of the urinary indwelling catheter (a tube inserted into the bladder to drain urine) drainage bag and tubing was maintained for one resident (Resident #10) out of two sampled residents. The facility census was 46.Review of the facility's policy titled, Catheter Care, Urinary, dated August 2022, showed:- Be sure the catheter tubing and drainage bag are kept off the floor. 1.Review of Resident #10's medical record showed:- admitted on [DATE];- Diagnosis of urinary retention. […]

• No harm, potential for more than minimal, isolatedF908Jan 21, 2026

  Based on observations, interviews, and record review, the facility failed to maintain essential equipment in a safe and operable working condition. This deficient practice had the potential to affect all residents. The facility census was 46.The facility did not provide a policy for equipment maintenance. The facility did not provide current invoices related to commercial electric range repairs. Review of the Electric Range Estimates showed:- On 07/09/25, an estimate for a replacement of the electric range was obtained, but no further action taken;- On 08/07/25, an estimate for a replacement of the electric range was obtained, but no further action taken. Observation on 01/19/26 at 10:30 A.M., of the kitchen showed:- One commercial electric range with no working burner elements. […]