Deficiency Index

Riverside Valley of Journey

Saint Albans, West Virginia · CCN 515035

30 surveys since 2009. The first finding at harm level was recorded in 2014.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
244
Surveys
30
Harm or worse
12
Immediate jeopardy
8
The record, 2009–2025
’09’10’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy8

Findings at the most serious level CMS records.

Beyond CMS’s monthly file25/30

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
90
Ownership
For profit - Limited Liability company
Chain
JOURNEY HEALTHCARE
County
Kanawha
Medicare-certified since
1970

CMS ratings

Overall
3
Health inspection
3
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 28 for-profit facilities of 66–99 beds in West Virginia.

Last survey on record

Dec 18, 2025

326 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.493.35
Registered-nurse hours per resident day0.75—

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2562.5%E1332.5%F25.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 40 of the 244 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6844×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8423×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

In the surveyor’s words

From the most serious findings on record at Riverside Valley of Journey, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF600Nov 3, 2021

    Based on observation, staff interview, and record review, the facility neglected to provide care consistent with standards of practice for Resident # 40. Facility staff neglected to provide care consistent with standards of practice for the procedure for lifting and transferring a resident, after the resident rolled out of bed. This had the potential to cause physical harm, pain, mental anguish, and/or emotional distress which resulted in neglect for Resident #40. This was a random opportunity for discovery. Resident identifier: #40. Facility census: 67. The facility was notified of the IJ (Immediate Jeopardy) at 6:00 PM on 11/02/21. The facility submitted their initial abatement plan of correction (POC) at 7:44 PM on 11/02/21 and was forwarded to the State Office for review. […]

  • No harm, potential for more than minimal, widespreadF803Nov 22, 2023

    Based on observation and staff interview the facility failed to notify residents of a menu change. This was a random opportunity of discovery. This failed practice has the potential to affect all residents, as all residents residing in the facility currently receive a diet. Facility census: 84. Findings included: a) On 11/21/23 at 11:50 AM observation of the noon meal tray pass, revealed that residents had green beans, but the dietary meal tickets stated they received roasted Brussel sprouts. Review of the posted menu on the 100 Hall also revealed the residents would receive Brussels sprouts with an alternate of broccoli. On 11/21/23 at 11:55 AM Dietary Service Director #98 confirmed the residents should have received roasted Brussels sprouts as stated on their dietary ticket. […]

  • No harm, potential for more than minimal, widespreadF812Nov 22, 2023

    Based on observation and staff interview, the facility failed to store food in accordance with professional standards for food service safety. The facility failed to label and date food items that were opened. The facility also failed to complete dishwasher temperature logs. This failed practice had the potential to affect all residents, as all residents residing in the facility at this time receive an oral diet. Facility Census: 84 Findings included: a) Kitchen Tour On the initial tour of the kitchen on 11/21/23 at 10:15 AM, the following food was found in the walk-in refrigerator with no label to determine the date they were opened or the expiration date. […]

  • No harm, potential for more than minimal, widespreadF726Nov 3, 2021

    Based on record review, observation, resident interview and staff interview, the facility failed to ensure competent nursing staff were available to provide care and services in assisting residents to attain or maintain their highest practicable level of physical, mental, functional and psychosocial well-being. Facility staff neglected to provide care consistent with standards of practice for the procedure for lifting and transferring a resident, after the resident rolled out of bed. In addition, Resident's assessments and care plans failed to identify the amount of staff assistance required for transferring residents. This was a random observation for Resident #40 and was true for 10 of 21 residents whose care plans were reviewed. […]

  • No harm, potential for more than minimal, patternF628Jul 8, 2025

    e) Resident #139 A review of Resident #139's medical record on 07/02/25 found the resident was sent to the hospital on [DATE] after facility staff discovered he was smoking an illegal drug in his room at his facility. The resident reported to staff that he had swallowed the drug therefore they sent him to the emergency room via ambulance. The initial review of the reportable incident found the only issue identified was the residents illegal drug use in the facility. An interview with Nursing Home Administrator (NHA) on the morning of 0702/25 confirmed the resident was sent to the hospital on [DATE] and he was not permitted to return to the facility. When asked if they issued the resident a 30 day discharge notice the facility initially was uncertain if they did or not. […]

Read 32 findings in full →The most serious and the most recent: 32 of 244 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 18, 2025Complaint2 findings
  • Jul 8, 2025Standard and complaint10 findings
  • Aug 1, 2024Standard12 findings
  • Nov 22, 2023Complaint5 findings
  • Feb 8, 2023Standard11 findings
  • Jan 26, 2022Complaint2 findings
  • Nov 3, 2021Standard19 findings · 1 harm
  • Jul 10, 2019Standard8 findings
Show the 22 earlier surveys
  • Oct 16, 2018Complaint21 findings · 3 harm
  • Aug 17, 2018Complaint1 finding
  • Jun 27, 2018Standard1 finding
  • Mar 8, 2017Standard17 findings
  • Oct 19, 2016Complaint4 findings
  • Feb 22, 2016Complaint2 findings
  • Dec 18, 2015Standard27 findings · 6 harm
  • Feb 23, 2015Complaint7 findings
  • Jan 8, 2015Complaint4 findings
  • Nov 5, 2014Complaint10 findings · 2 harm
  • Sep 16, 2014Standard2 findings
  • Mar 20, 2014Complaint1 finding
  • Sep 18, 2013—1 finding
  • Apr 10, 2013Standard and complaint17 findings
  • Apr 1, 2013—15 findings
  • Aug 2, 2012—6 findings
  • Mar 16, 2012—5 findings
  • Feb 9, 2012—4 findings
  • Aug 17, 2011—18 findings
  • Jun 29, 2011—1 finding
  • Mar 30, 2011—4 findings
  • Jun 17, 2009—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction