Deficiency Index

Riverside Health & Rehabilitation Center

East Hartford, Connecticut · CCN 075257

34 surveys since 2011, 10 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
157
Surveys
34
Harm or worse
10
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file23/34

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
345
Ownership
For profit - Corporation
Chain
NATIONAL HEALTH CARE ASSOCIATES
County
Capitol
Medicare-certified since
1976

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 62 for-profit facilities with 128 or more beds in Connecticut.

Last survey on record

Jan 22, 2026

291 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.803.57
Registered-nurse hours per resident day0.62—
Annual nurse turnover21.9%35.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$46,125 across 2 penalties
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.3%K—L—
Actual harmG37.0%H—I—
No harm, potential for more than minimalD3274.4%E716.3%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 43 of the 157 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6896×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6844×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6953×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

In the surveyor’s words

From the most serious findings on record at Riverside Health & Rehabilitation Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Aug 1, 2023

    Based on clinical record reviews, review of facility documentation, review of the ambulance run sheet, review of facility policy and interviews, for one of three sampled residents (Resident #1) who had a diagnosis of difficulty swallowing and a recent history of aspiration, the facility failed to implement aspiration precautions and one (1) to one (1), supervision during meals, the resident experienced a choking episode, and required emergency intervention. As a result Immediate Jeopardy was identified. The finding includes: Resident #1's diagnoses included dysphagia (difficulty swallowing), cognitive communication deficit, mild cognitive impairment, acute respiratory failure with hypoxia, and cardiac arrest due to underlying cardiac condition. […]

  • Actual harm, isolatedF684Aug 6, 2026

    Based on review of the clinical record, facility documentation/policy, and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for skin impairments, the facility failed to ensure changes in the resident's skin condition were identified, reported, and evaluated in accordance with facility policy. Multiple NAs observed bruising and swelling to the resident's right groin and upper inner thigh beginning on the day of admission and on multiple subsequent dates but failed to report the findings to licensed nursing staff. Additionally, the licensed nurse responsible for the weekly Skin Check on 7/9/26 signed the assessment as complete despite not visualizing the right inner thigh and groin area. […]

  • Actual harm, isolatedF689Apr 16, 2025

    Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #2) reviewed for accidents, the facility failed to ensure the resident received supervision assistance during mealtime in accordance with the plan of care which resulted in a choking incident. The findings include: Resident #2 's diagnoses included hemiplegia (severe or complete loss of strength or paralysis on one side of the body) and hemiparesis (muscle weakness or partial paralysis on one side of the body) following a cerebral infarction (death of brain tissue/stroke) affecting the right dominant side, dysphagia (difficulty swallowing), aphasia (language disorder), apraxia (motor disorder), epilepsy and dementia without behavioral disturbances. […]

  • Actual harm, isolatedF686Jan 10, 2024

    Based on observations, clinical record review, facility documentation review, facility policy review, and interviews for two of four residents (Resident #177 & #69) who were at high risk for the development of pressure ulcers and who developed facility acquired pressure ulcers, the facility failed to ensure that resident specific comprehensive interventions were implemented, failed to assess the wound in a timely manner inclusive of description, measurements, and stage upon initial discovery of an opened area, and failed to provide consistent turning and repositioning to offload the sacrum contributing to the advanced worsening of the wound. The findings include: 1. […]

  • Actual harm, isolatedF689Jan 10, 2024

    Based on clinical record review, facility documentation review, facility policy review, and interviews for one of two sampled residents (Resident #199) reviewed for falls, the facility failed to appropriately monitor the placement of a pelvic positioning belt on an adaptive wheelchair to ensure safety, leading to a subsequent fall that resulted in an injury. The findings include: Resident #199 's diagnoses included fifth lumbar vertebra fracture, left femur fracture, low back pain and abnormal posture. […]

Read 28 findings in full →The most serious and the most recent: 28 of 157 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 6, 2026Complaint4 findings · 1 harm
  • Jan 22, 2026Standard11 findings
  • Dec 30, 2025Complaint1 finding
  • Nov 24, 2025Complaint1 finding
  • Aug 14, 2025Complaint2 findings
  • Apr 16, 2025Complaint1 finding · 1 harm
  • Mar 11, 2025Complaint1 finding
  • Jan 22, 2025Complaint5 findings
Show the 26 earlier surveys
  • Jan 10, 2024Standard9 findings · 2 harm
  • Nov 14, 2023Complaint1 finding
  • Aug 1, 2023Complaint3 findings · 1 harm
  • Feb 9, 2023Complaint3 findings · 1 harm
  • Jun 21, 2022Complaint1 finding
  • Dec 30, 2021Complaint2 findings
  • Dec 9, 2021Complaint2 findings
  • Aug 27, 2021Standard8 findings
  • Feb 3, 2021Complaint2 findings
  • Jan 25, 2021Complaint3 findings
  • Nov 4, 2020Infection control1 finding
  • Sep 22, 2020Infection control1 finding
  • Jun 30, 2020Infection control1 finding
  • May 25, 2020Infection control1 finding
  • May 2, 2019Standard3 findings
  • Jul 5, 2018Complaint4 findings
  • Mar 21, 2018Standard10 findings
  • Apr 6, 2017Standard and complaint12 findings
  • Nov 17, 2016Complaint4 findings
  • Mar 3, 2016Standard and complaint14 findings · 1 harm
  • Feb 6, 2015Standard and complaint9 findings
  • Jun 5, 2014Complaint10 findings · 2 harm
  • Mar 6, 2014Standard and complaint8 findings · 1 harm
  • Apr 11, 2013—6 findings
  • Mar 22, 2012—6 findings
  • Feb 25, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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