Deficiency Index

Parkway Pavilion Health and Rehabilitation Center

Enfield, Connecticut · CCN 075195

38 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
144
Surveys
38
Harm or worse
8
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file26/38

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
130
Ownership
For profit - Partnership
Chain
Independent
County
Capitol
Medicare-certified since
1976

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 62 for-profit facilities with 128 or more beds in Connecticut.

Last survey on record

Apr 1, 2026

222 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.453.57
Registered-nurse hours per resident day0.29—
Annual nurse turnover45.3%35.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG11.9%H—I—
No harm, potential for more than minimalD4484.6%E35.8%F47.7%
No harm, potential for minimalA—B—C—
CMS’s current file: 52 of the 144 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6896×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6004×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6573×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

In the surveyor’s words

From the most serious findings on record at Parkway Pavilion Health and Rehabilitation Center, in the surveyor’s own words.

  • Actual harm, isolatedF689Jun 13, 2025

    Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for accidents, the facility failed to ensure a resident who was at high risk for falls and sustained multiple falls with major injuries (fractures) had adequate supervision and adequate fall interventions to maintain safety. The findings include: Resident #1 had diagnoses that included falls, right femur fracture, generalized muscle weakness, need for assistance with personal care, type 2 diabetes mellitus, difficulty walking, generalized muscle weakness, cognitive communication deficit, and unspecified lack of coordination. A Fall Risk Evaluation dated 4/22/2025 by LPN #5 identified Resident #1 was a moderate fall risk. […]

  • No harm, potential for more than minimal, widespreadF726Sep 11, 2024

    Based on review of facility documentation and staff interviews, the facility failed to ensure nursing staff completed in-servicing and competencies training yearly and failed to ensure annual performance evaluations were completed The findings included: 1,An interview and review of facility documentation on 9/5/2024 at 1:15 PM with RN#1 and the DNS identified the Fear of Retaliation in-servicing for 2023 each staff member received reviewed and signed the fear of retaliation facility policy. However, no training materials were utilized for the training. […]

  • No harm, potential for more than minimal, widespreadF812Sep 11, 2024

    Based on the tour of the Dietary Department/Nourishment Rooms, review of policy and staff interview, the facility failed to ensure the Dietary department was maintained in a clean, sanitary manner. The findings included: Tour of the Dietary Department on 9/4/2024 at 10:07 AM during the initial walk through of the kitchen with the Dietary Manager (DM) identified the following: (see photos) a. The ceiling in the kitchen was identified to be discolored and had grayish, brown hanging substance noted around the lights and duct work. b. […]

  • No harm, potential for more than minimal, widespreadF908Sep 11, 2024

    Based on observation, facility policy and interview, the failed to ensure the Automated Emergency Defibrillator (AED) equipment pads were not outdated. The findings include. On 9/05/24 at 1:39 PM Building and Fire Safety Investigator indicated the AED on the center unit in the facility was serviced appropriately and safe, but the pads were outdated and were changed by the facility. On 9/10/24 at 8:40 AM an interview and observation with the DNS identified the AED on the center unit with pads dated 6/8/2025 as the outdated pads noted prior were replaced. During observation the DNS indicated the AED on the TCU unit was new 3 months ago with noted pad dates 6/24/2025. […]

  • No harm, potential for more than minimal, widespreadF947Sep 11, 2024

    8Based on review of the facility annual training for Nurse Aides, facility documentation and interview, the facility failed to ensure the required 12 hours Nurse Aide training was completed. The findings include: An interview with the DNS on 9/11/2024 at 12:30 PM indicated there had been Nurse Aide training but the Staff Development Nurse who was responsible for the training is no longer employed by the facility. The DNS also indicated s/he could not provide evidence of the facility's annual 12 hours of in-service hours for 2024 because/he could not locate the training.

Read 28 findings in full →The most serious and the most recent: 28 of 144 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 28, 2026Complaint1 finding
  • Apr 14, 2026Standard24 findings
  • Apr 1, 2026Complaint1 finding
  • Nov 28, 2025Complaint1 finding
  • Jun 13, 2025Complaint1 finding · 1 harm
  • Apr 8, 2025Complaint1 finding
  • Feb 7, 2025Complaint2 findings
  • Nov 12, 2024Complaint2 findings
Show the 30 earlier surveys
  • Sep 11, 2024Standard23 findings
  • Jul 30, 2024Complaint2 findings
  • Jan 18, 2024Complaint1 finding
  • Jan 8, 2024Complaint2 findings
  • Feb 22, 2023Complaint1 finding
  • Nov 30, 2022Complaint1 finding
  • Nov 21, 2022Complaint1 finding
  • Feb 4, 2022Standard and complaint9 findings
  • Mar 19, 2021Complaint3 findings
  • Sep 30, 2020Infection control1 finding
  • Feb 14, 2020Complaint1 finding · 1 harm
  • Nov 13, 2019Complaint1 finding · 1 harm
  • Oct 18, 2019Complaint2 findings
  • Aug 8, 2019Standard8 findings
  • May 2, 2019Complaint1 finding
  • Mar 14, 2019Complaint7 findings · 2 harm
  • Mar 6, 2019Complaint1 finding
  • Jun 14, 2018Standard and complaint5 findings
  • Jun 5, 2018Complaint3 findings
  • Dec 21, 2017Complaint2 findings
  • May 18, 2017Standard1 finding · 1 harm
  • Jan 12, 2017Complaint4 findings · 1 harm
  • Jun 9, 2016Standard and complaint5 findings · 1 harm
  • Apr 30, 2015Standard and complaint4 findings
  • Jun 5, 2014Standard4 findings
  • Oct 9, 2013—1 finding
  • Aug 8, 2013—4 findings
  • Mar 25, 2013—1 finding
  • Jul 19, 2012—7 findings
  • May 17, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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