Deficiency Index

Rim Country Health & Retirement Community

Payson, Arizona · CCN 035134

29 surveys since 2010, 9 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
155
Surveys
29
Harm or worse
9
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse9

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file14/29

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
109
Ownership
For profit - Corporation
Chain
Independent
County
Gila · rural
Medicare-certified since
1986

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 39 for-profit facilities of 100–127 beds in Arizona.

Last survey on record

May 19, 2026

174 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.803.45
Registered-nurse hours per resident day0.66—

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$10,358 across 1 penalty
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG11.7%H—I—
No harm, potential for more than minimalD4475.9%E1322.4%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 58 of the 155 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F60011×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6574×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6073×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6103×

    Respond appropriately to all alleged violations.

  • F6092×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at Rim Country Health & Retirement Community, in the surveyor’s own words.

  • Actual harm, isolatedF689Feb 12, 2025

    Based on clinical record review, staff and caregiver interviews, and policy and procedures, the facility failed to ensure medications were securely stored in accordance with professional standards for one resident (#10). The deficient practice resulted in resident hospitalization . Findings include: Resident #10 was admitted on [DATE], with diagnoses of essential hypertension, adult failure to thrive, atherosclerotic heart disease, anxiety disorder, and major depressive disorder. The nursing note dated February 6, 2025 at 8:00 a.m. revealed that the resident was found unresponsive and unknown medications were found with resident. Per the documentation, the resident was sent to the local emergency department (ED) for further evaluation. […]

  • Actual harm, isolatedF678Feb 3, 2023

    Based on record reviews, staff interviews and reviews of facility policies and procedures, the facility failed to ensure that one resident (#1) was provided basic life support including CPR (cardio-pulmonary resuscitation) in accordance the resident's advance directives. The deficient practice resulted in actual harm to the resident and has the potential to result in advance directives not being followed for additional residents. Findings include: Resident #1 was admitted on [DATE] with diagnoses that included falls, chronic obstructive pulmonary disease with exacerbation, cognitive communication deficit, emphysema, and senile degeneration of brain. […]

  • Actual harm, isolatedF684Feb 3, 2023

    Based on record reviews, staff interviews and reviews of facility policies and procedures, the facility failed to ensure that one resident (#1) received treatment and care in accordance with professional standards of practice regarding implementation of basic life support including CPR (cardio-pulmonary resuscitation) in accordance the resident's advance directives. The deficient practice resulted in actual harm to the resident by their physical needs not being met in resident advance directives not being followed. […]

  • No harm, potential for more than minimal, patternF607Dec 14, 2023

    Based on clinical record review, staff interviews, facility documentation, policy and procedures, and the State Survey Agency database, the facility failed to develop and implement their policy on abuse reporting and investigation for one resident #67. The deficient practice could result in abuse continuing and not being prevented. Findings include: - Resident #67 was admitted to the facility on [DATE] with diagnoses that included visual disturbance, schizoaffective disorder, bipolar disorder depressed severe with psychotic features, generalized anxiety disorder, major depressive disorder, insomnia, difficulty walking, and aphasia. […]

  • No harm, potential for more than minimal, patternF610Dec 14, 2023

    Based on review of the clinical record, facility documentation, review of the State Agency database, staff interviews, and review of policy and procedure, the facility failed to ensure two allegations of abuse were thoroughly investigated and prevent further potential abuse and take appropriate corrective action for two residents. The deficient practice could lead allegations of abuse not being investigated and abuse occurring in the facility. Findings Include: Regarding resident #67 and resident #66 -Resident #67 was admitted to the facility on [DATE] with diagnoses that included visual disturbance, schizoaffective disorder, bipolar disorder depressed severe with psychotic features, generalized anxiety disorder, major depressive disorder, insomnia, difficulty walking, and aphasia. […]

Read 28 findings in full →The most serious and the most recent: 28 of 155 on record.

Every survey on record

FindingsAt actual harm or above

  • May 19, 2026Complaint1 finding
  • Dec 30, 2025Complaint1 finding
  • Jul 23, 2025Complaint2 findings
  • Jun 3, 2025Complaint1 finding
  • Apr 17, 2025Complaint2 findings
  • Feb 28, 2025Standard3 findings
  • Feb 12, 2025Complaint1 finding · 1 harm
  • Dec 26, 2024Complaint1 finding
Show the 21 earlier surveys
  • Nov 20, 2024Complaint2 findings
  • Oct 8, 2024Complaint1 finding
  • Sep 9, 2024Complaint1 finding
  • Jun 18, 2024Complaint1 finding
  • Dec 14, 2023Complaint5 findings
  • Jun 9, 2023Standard and complaint11 findings
  • Feb 3, 2023Complaint3 findings · 2 harm
  • Apr 8, 2022Standard25 findings
  • Aug 31, 2021Complaint1 finding
  • Aug 18, 2020Infection control1 finding
  • Jul 14, 2020Infection control1 finding
  • Jun 3, 2020Infection control1 finding
  • Nov 25, 2019Standard and complaint12 findings · 1 harm
  • Sep 25, 2018Standard and complaint19 findings
  • Jun 30, 2017Standard and complaint4 findings
  • Jun 30, 2016Standard and complaint7 findings · 2 harm
  • Apr 17, 2015Standard and complaint8 findings · 1 harm
  • Feb 6, 2014Standard8 findings
  • Dec 5, 2012—14 findings · 2 harm
  • Sep 6, 2011—9 findings
  • Jun 11, 2010—9 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction