Regency Care of Copley
Akron, Ohio · CCN 365320
22 surveys since 2011. The first finding at harm level was recorded in 2016.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 87
- Surveys
- 22
- Harm or worse
- 3
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 70
- Ownership
- For profit - Limited Liability company
- Chain
- Independent
- County
- Summit
- Medicare-certified since
- 1976
CMS ratings
- Overall
- 5
- Health inspection
- 4
- Staffing
- 3
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=13, floor 20).
Last survey on record
Dec 2, 2025
342 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.94 | 3.47 |
| Registered-nurse hours per resident day | 1.00 | — |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Payment denials
- 1
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G13.7% | H— | I— |
| No harm, potential for more than minimal | D1659.3% | E622.2% | F311.1% |
| No harm, potential for minimal | A— | B— | C13.7% |
Most frequently cited here
In CMS’s current monthly file.
- F6772×
Provide care and assistance to perform activities of daily living for any resident who is unable.
- F6902×
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F6932×
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F7612×
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
In the surveyor’s words
From the most serious findings on record at Regency Care of Copley, in the surveyor’s own words.
- Actual harm, isolatedF742Jul 11, 2023
Based on observation, medical record review, review of a Self-Reported Incident (SRI), review of witness statements, resident interviews, staff interviews, review of the police report, review of facility fall incident reports, and review of the facility polices for Behavioral Health Services, Unmanageable Residents and Behavioral, Assessment, Intervention and Monitoring, the facility failed to ensure Resident #203, who had a history of behaviors, was provided an effective and individualized plan of care to address how staff would provide care and treatment safely and/or interventions to address behaviors when the resident was displaying behaviors. […]
- No harm, potential for more than minimal, patternF812Oct 7, 2022
Based on interview and observation, the facility failed to ensure the kitchen was maintained in a clean, sanitary manner. This had the potential to affect 47 of the 49 residents, excluding Resident #18 and Resident #39, who received nothing by mouth. Findings included: Observation of the kitchen on 10/03/22 at from 9:30 A.M. to 10:15 A.M. revealed the following: - Dietary Aide #522 was standing inside kitchen by the entrance door with no hairnet on. - The hood above the stove had brown drip spots on the outside of it - The wall behind the stove had numerous amount of brown drip stains on it. - Brown colored stains were noted on the outside of the upper steamer. […]
- No harm, potential for more than minimal, patternF880Oct 7, 2022
Based on observation, interview, medical record review, and policy review, the facility failed to ensure proper infection control was maintained throughout the facility related to COVID-19 and catheter care. This affected 41 of 49 residents residing in the facility as eight residents were identified as COVID-19 positive (Resident #1, #33, #40, #19, #150, #5, #45, #16). Findings include: 1. Review of Resident #150 medical record revealed an admitted [DATE]. Review of Resident #150's October 2022 physician orders [MEDICAL RECORD OR PHYSICIAN ORDER] . Observation on 10/03/22 at 11:54 A.M. revealed State tested Nursing Aide (STNA) #566 walk into Resident #150's room without eye protection, collected trash, removed her gown and gloves, exited the room, and walked down the hall. […]
- No harm, potential for more than minimal, patternF887Oct 7, 2022
Based on interview, record review, and policy review, the facility failed to timely vaccinate residents for COVID-19 after consents were signed to receive the vaccine. This affected four residents (Resident #19, Resident #29, Resident #33, and Resident #48) out of five unvaccinated residents reviewed for vaccinations. Findings include: 1. Review of Resident #19's medical record revealed an admitted [DATE]. Review of Resident #19's COVID=19 immunization form revealed a consent was signed on 04/29/22 verifying the resident wanted to receive the COVID-19 vaccine. Review of the Resident #19's nursing notes revealed the resident tested positive for COVID-19 on 09/26/22 and was unvaccinated against COVID-19. Interview on 10/06/22 at 10:52 A.M. […]
- No harm, potential for more than minimal, isolatedF677Dec 2, 2025
Based on observation, interview, record review, and facility policy review, the facility failed to provide adequate and timely activities of daily living (ADL) care for dependent residents. This affected one resident (#42) of three residents observed and reviewed for ADL care. The facility census was 51.Findings include: Review of Resident #42 ' s medical record revealed an admission date of 10/25/24. Diagnoses included quadriplegia, muscle weakness, and anoxic brain injury.Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #42 had no cognition score as the resident was noted to be rarely/never understood. […]
Read 22 findings in full →The most serious and the most recent: 22 of 87 on record.
Every survey on record
FindingsAt actual harm or above
- Dec 2, 2025Standard2 findings
- Aug 12, 2025Complaint2 findings
- Apr 16, 2024Complaint1 finding
- Jul 11, 2023Complaint1 finding · 1 harm
- Oct 7, 2022Standard7 findings
- Mar 16, 2020Complaint2 findings
- Feb 13, 2020Complaint1 finding
- Dec 9, 2019Complaint1 finding
Show the 14 earlier surveys
- Oct 17, 2019Standard14 findings
- Aug 1, 2019Complaint2 findings
- May 7, 2019Complaint2 findings
- Mar 20, 2019Complaint1 finding
- Sep 20, 2018Standard5 findings
- Sep 12, 2018Complaint1 finding
- Jun 26, 2017Standard17 findings · 1 harm
- Apr 21, 2016Standard1 finding · 1 harm
- Jan 22, 2015Standard6 findings
- Oct 3, 2013—6 findings
- Dec 11, 2012—1 finding
- Jul 12, 2012—10 findings
- May 26, 2011—3 findings
- Jan 11, 2011—1 finding
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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