Regency at Jackson

In the surveyor’s words

From the most serious findings on record at Regency at Jackson, in the surveyor’s own words.

• Immediate jeopardy, widespreadF812Feb 27, 2026

  Based on observation, interview, and record review the facility failed to prepare and serve food in sanitary conditions resulting in an Immediate Jeopardy due to the likelihood of foodborne illnesses to affect 72 resident who ate meals out of the kitchen.Findings Included:During an observation on 2/19/26 at 8:42 a.m., garden hoses were observed coming from an open Dinng Room window to drain located near main entrance of the facility with what appeared to be water coming from the hose. Plumbing contractor van was parked in front of the Dining Room window. […]

• Actual harm, isolatedF686May 17, 2024

  Based on observation, interview, and record review, the facility failed to timely identify the formation of pressure ulcers and consistently implement ordered wound care treatments for 2 (Resident #3 and #5) of 2 residents reviewed for pressure ulcers, resulting in the development of a facility acquired Unstageable Pressure Ulcer (Full-thickness skin and tissue loss in which the extent of tissue damage within the ulcer cannot be confirmed because it is obscured by slough or eschar) for R3 and a Deep Tissue Injury (intact or non-intact skin with localized area of persistent non-blanchable deep red, maroon, purple discoloration or epidermal separation revealing a dark wound bed or blood filled blister) for R5, and the increased likelihood for delayed wound healing and/or worsening of wounds… […]

• Actual harm, isolatedF689May 17, 2024

  Based on observation, interview, and record review, the facility failed to prevent a fall with major injury for one (Resident #38) of three reviewed, resulting in Resident #38 falling out of bed during care and sustaining a femur fracture. Findings include: Review of the medical record revealed Resident #38 (R38) admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included fracture of lower end of right femur and hemiplegia and hemiparesis following a stroke. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/10/24 revealed R38 scored 11 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS). On 5/14/24 at 10:25 AM, R38 was observed in bed with a brace on their right leg. […]

• Actual harm, isolatedF684Nov 21, 2023

  This citation pertains to intake MI00140183. Based on interview and record review, the facility failed to timely assess, accurately monitor and treat a resident with a history of known insulin-dependent diabetes mellitus (high blood sugar) for one resident (R101) out of three residents reviewed for quality of care, resulting in critically elevated blood sugars requiring emergency hospital treatment and admission. Findings include: Review of an intake submitted to the State Agency (SA) documented concerns the facility was not monitoring or treating resident with diabetes mellitus. […]

• Actual harm, isolatedF689Aug 14, 2023

  This citation pertains to intake MI00138497. Based on observation, interview and record review, the facility failed to prevent a fall for one (Resident #3) of three reviewed for accidents, resulting in a fall with fracture when Resident #3 fell from her wheelchair in the facility's transport van. Findings include: Review of the medical record reflected Resident #3 (R3) admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included dementia, muscle weakness, multiple rib fractures of the left side and psychotic disorder with hallucinations. […]