Deficiency Index

The Villa at Traverse Point

Traverse City, Michigan · CCN 235412

42 surveys since 2010, 13 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
188
Surveys
42
Harm or worse
13
Immediate jeopardy
3
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file36/42

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
96
Ownership
For profit - Corporation
Chain
VILLA HEALTHCARE
County
Grand Traverse
Medicare-certified since
1981

CMS ratings

Overall
5
Health inspection
4
Staffing
4
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 81 for-profit facilities of 66–99 beds in Michigan.

Last survey on record

Jul 22, 2026

110 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.673.70
Registered-nurse hours per resident day0.78—
Annual nurse turnover61.9%46.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD637.5%E531.3%F531.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 16 of the 188 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5522×

    Ensure that residents are fully informed and understand their health status, care and treatments.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6071×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

In the surveyor’s words

From the most serious findings on record at The Villa at Traverse Point, in the surveyor’s own words.

  • Immediate jeopardy, patternF700Aug 27, 2026

    This deficient practice pertains to Intake #3120666.Based on observation, interview, and record review, the facility failed to:Complete comprehensive bed rail assessments to determine initial resident need and continued need for bed rails,Trial or provide rationale against less restrictive alternatives to bed rail use,Assess all residents with bed rails for risk of entrapment and ensure the absence of bed entrapment zones through consistent and scheduled measurements by facility staff, and/orEnsure informed consent was obtained prior to installation of bed rails.This deficient practice resulted in an Immediate Jeopardy (IJ) due to the death of one Resident (#1) and the likelihood of entrapment and/or serious harm for four additional Residents (#2, #3, and #4) out of four residents reviewed… […]

  • Immediate jeopardy, patternF600Jul 11, 2022

    This citation pertains to Intakes #MI 046, #MI 044, #MI 222, #MI 046, and #MI 044. Based on observation, interview, and record review, the facility failed to ensure freedom from abuse for 10 Residents (#27, #50, #42, #35, #6, #18, #56, #64, #3, and #171) of 25 residents reviewed for abuse. This deficient practice resulted in pain, bruising, humiliation, embarrassment, fearfulness, increased anxiety, frustration, and feelings of being unsafe in the facility based on a reasonable person standard for residents with impaired cognition and verbalizations by cognitively intact residents resulting in an Immediate Jeopardy (IJ) to vulnerable resident's health and safety. […]

  • Immediate jeopardy, isolatedF695Mar 23, 2021

    This citation contains 2 Deficient Practice Statements. Based on observation, interview and record review, the facility failed to provide appropriate [MEDICAL CONDITION] (a tube inserted through the neck into the windpipe to serve as an airway) care according to facility policy and professional standards of practice for one Resident (#55) of one resident reviewed for [MEDICAL CONDITION] care. This deficient practice resulted in Immediate Jeopardy, placing Resident #55 at risk for serious harm, injury or death when (1) on [DATE] Resident #55 was admitted to the facility with a [MEDICAL CONDITION] and no physical orders were in place for suctioning, emergency care or assessment of Resident #55's [MEDICAL CONDITION], (2) no evaluation had been completed to evaluate Resident #55's self-care of… […]

  • Actual harm, patternF610Jul 11, 2022

    This citation refers to intakes MI# 222, 046, and 044. Based on observation, interview, and record review, the facility failed to ensure that all allegations of abuse were fully investigated for six Residents (#3, #35, #50, #64, #65, #171) out of 25 reviewed for abuse and neglect. This deficient practice resulted in incomplete abuse investigations which resulted in perpetrators being allowed to continue working putting the entire resident population at risk. Findings include: Resident #171 A review of a facility incident report investigation provided by the Administrator on 6/29/22 revealed the following: . On 4/28/22 at 6:30 AM, CNA (CNA D) was walking along the hall to do rounds and observed (Resident #171) seated on the floor through the doorway. […]

  • Actual harm, isolatedF677Jul 11, 2022

    This citation pertains to Intake #MI 222 Based on observation, interview, and record review, the facility failed to ensure assistance with incontinence care and showers for ten dependent Residents (#18, #24, #34, #64, #61, #14, #30, #33, #56, and #51) of 25 residents reviewed for Activity of Daily Living (ADL) assistance. This deficient practice resulted in actual harm for Resident #18 with the development of moisture associated skin damage (MASD) due to prolonged skin contact with urine and/or feces. Resident #18 had the likelihood of discomfort and feelings of embarrassment, frustration, and anger. Findings include: Resident #18 According to the Minimum Data Set (MDS) assessment, dated 4/14/22, showed Resident #18 had the following Diagnoses: [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

Read 32 findings in full →The most serious and the most recent: 32 of 188 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 27, 2026Complaint3 findings · 1 harm
  • Jul 22, 2026Standard and complaint8 findings
  • Apr 7, 2026Complaint1 finding
  • May 8, 2025Standard2 findings
  • Jun 11, 2024Standard2 findings
  • Dec 5, 2023Complaint1 finding
  • Aug 24, 2023Standard9 findings
  • Jun 23, 2023Complaint1 finding
Show the 34 earlier surveys
  • Jul 11, 2022Standard and complaint25 findings · 5 harm
  • Nov 9, 2021Complaint5 findings
  • Aug 5, 2021Complaint1 finding · 1 harm
  • Mar 23, 2021Standard24 findings · 3 harm
  • Jan 15, 2020Complaint4 findings · 1 harm
  • Dec 10, 2019Complaint2 findings
  • Nov 14, 2019Complaint3 findings
  • Jun 25, 2019Standard and complaint9 findings · 1 harm
  • Dec 6, 2018Complaint1 finding
  • Aug 22, 2018Complaint3 findings
  • Jun 8, 2018Complaint2 findings
  • Apr 6, 2018Standard11 findings
  • Aug 8, 2017Complaint1 finding
  • Mar 1, 2017Standard5 findings
  • Nov 10, 2016Complaint1 finding
  • Apr 14, 2016Complaint1 finding
  • Mar 24, 2016Complaint3 findings
  • Feb 4, 2016Standard4 findings
  • Jan 5, 2016Complaint1 finding
  • Sep 2, 2015Complaint1 finding
  • Feb 20, 2015Standard and complaint5 findings
  • Dec 23, 2014Complaint2 findings
  • Sep 19, 2014Complaint1 finding
  • May 8, 2014Complaint4 findings
  • Jan 16, 2014—2 findings
  • Oct 9, 2013—6 findings
  • Apr 23, 2013—3 findings
  • Mar 12, 2013—1 finding
  • Jan 14, 2013—1 finding
  • Nov 9, 2012—8 findings
  • May 30, 2012—4 findings
  • Mar 22, 2012—1 finding
  • Sep 8, 2011Standard10 findings
  • Oct 21, 2010—6 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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